Experts Reviews · Company report
HomeShield Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%94+13.3Replies to reviews 7%89+6.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

HomeShield Pest Control

El Monte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 83 cockroach control · 5.0★ from 494 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeShield Pest Control is better than 97% of cockroach control.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeShield Pest Control is better than 96% of cockroach control.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeShield Pest Control is better than —% of cockroach control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeShield Pest Control is better than 94% of cockroach control.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeShield Pest Control is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeShield Pest Control is better than 89% of cockroach control.A
89

Reviews for your job

Customers hired HomeShield Pest Control for 8 kinds of job.

HomeShield Pest Control for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.71
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$173
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 62
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 71 Google reviews tagged “Home inspection” · showing 60

Angie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

HomeShield is our go to pest control for our personal and rental properties. We love our go-to guy Sergio V. for his professionalism, responsiveness and friendliness. He takes the extra steps, showing up early to get our job done!

Home inspectionMosquito exterminationRodent extermination
Linda15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great service, very polite and friendly. Very helpful. Answered any questions. Thank you Brian

Paid $40–60Great priceHome inspection
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very nice man, very helpful

Paid $40–60Great priceHome inspection
charlie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Braden was wonderful! Walked me through everything and was very knowledgeable. I can rest assured I'm in good hands. Thanks Braden!

Paid $200+Reasonable priceHome inspectionTermite inspection
Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My service provider was Joshua Gonzalez-Amaya. He was great, as always. HomeShield is a company that shows up when they say they will, and always does a thorough job of keeping our pests at bay. They are definitely a 5 Star company.

Paid $60–80Reasonable priceHome inspection
MarleenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Professional, kind, explained clearly problem and solution.

Not sureHome inspectionTermite inspectionTermite extermination
lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

John, my service tech was amazing friendly excellent service on time couldn’t recommend him highly enough

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Raina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Braden was extremely thorough and knowledgeable. He is giving treatment options for my consideration.

Home inspectionTermite inspectionAnt extermination
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very happy to see him clearing out spider webs around the house. Very personable guy.

Not sureHome inspection
Allie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rodney was stellar and immediately caught and resolved several wasp nests. Lovely guy and always have the best experience with Home Shield.

Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
TLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Luis was exceptional. I appreciate his thoroughness and care.

Reasonable priceHome inspection
NeilLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Polite and extremely efficient. Very thorough.

Not sureHome inspection
OzairLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The inspector was very friendly, helpful and professional

Home inspection
Jacquie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very thorough and thoughtful inspection!

Paid $40–60Great priceHome inspectionBug & insect extermination
Sean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

He did a great job. He was very thorough. I currently use you for Mosquitoes and now I’ve added rodents. Really happy with the service so far highly recommend good communication.

Reasonable priceHome inspectionRodent extermination
MelanieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

John T is yet another helpful and friendly HomeShield technician who did our mosquito treatment today. He texted to give us a heads up when arriving and answered questions about the black flies that we’re having around here. Continue to highly recommend Home Shield and their workers for any pest needs!!

Home inspectionGeneral pest inspection
Robin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent, friendly service.

Paid $60–80Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jonathon Pruitt was very kind, professional and reassuring.

Home inspection
Annie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Sean came by for our first service today, was very kind and thorough. Our initial visit was discounted quite a bit, which was great. he sprayed all throughout the interior and exterior of the house and made sure to let us know where the entry points for pests were and what we could do to seal them off. He was very…

Paid $40–60Reasonable priceHome inspectionGeneral pest inspection
Elizabeth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Bronson is a wonderful communicator, he is professional and has always been on time.

Great priceHome inspectionHornet & wasp exterminationSpider extermination
Lupita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We've had several techs come out to our home and Oliver Castillo is the best one. He treats our home with respect and always has a positive attitude. He also took his time to answer any questions and was very knowledgeable of the product. I would recommend Oliver to come out to your home.

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
youngsook2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Daniel is so friendly and professional for his work. Very detailed work inside and ourside of my house.

Paid $80–100Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Randi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Wonderful and profesional!

Home inspectionBug & insect extermination
JUSTIN4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Very polite, quiet and considerate. Always gives text in advance of coming over.

Paid $60–80Great priceHome inspection
Neal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great visit- super helpful!

Reasonable priceHome inspection
Sharon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Richard very courteous. Always reminds me of the appointment.

Reasonable priceHome inspection
M8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Marcus did an outstanding job at our property today. He knocked down all visible webs from window trims,eaves and patio furniture, treated the exterior foundation, around doors, windows cracks and crevices entry ways, perimeter then inspected any conducive conditions. He is a true asset to your company and…

Paid $40–60Reasonable priceHome inspection
Renee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Rodney inspected and treated our ADU for ants and also spiders. He did a thorough job and we were extremely pleased with his service.

Paid $80–100Reasonable priceHome inspectionMosquito exterminationAnt extermination
Handel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Today was my first session with Marcus. He arrived promptly did a fantasy job on the exterior property. Took care of what needed to be done. He explained what he did as far as granules that would accommodate the rain and checked the rodent traps. I look forward to using him again down line. he was prompt, a very professional and courteous.

Paid $40–60Reasonable priceHome inspectionRodent extermination
christina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Braden was great! Was kind and friendly, and not trying to upsell me or pull the wool over my eyes. Pricing was very decent, and he was very respectful of my home, wearing booties upon entry. Would recommend their services.

Home inspection
Tom4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Good detailed inspection. Ryan who came out did a good job with presenting his findings as well as the steps to take.Very respectful and nice guy. He even showed me the floor layout and notes on the different types of treatment based on location.

Home inspection
Bianca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Anthony from HomeShield was fantastic. He was very friendly, professional, and extremely thorough. He made sure all areas were properly sprayed and took the time to do the job right. Great service!

Home inspectionGeneral pest inspectionBug & insect extermination
KatherineLocal Guide · 263 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent and very thorough service. John James was our technician and he was so friendly and took his time to provide above and beyond service.

Great priceHome inspectionSpider exterminationCockroach extermination
MerMade9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great job! Received a text the day before to remind me that John would be coming out the next day and that I should be home if I wanted interior treatment. John arrived as promised and completed the interior and exterior treatment quickly and efficiently. He also discussed a few problem spots with me, as well as…

Reasonable priceHome inspection
Sabrina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Marcus was very nice and explained where all the areas were that he sprayed..

Home inspection
Renee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My tech was very friendly and shared important info with me. I want him to become my regular tech.

Home inspectionRodent extermination
Jisele1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Braden and Vladimir are awesome. The whole team from HSPC gave me the best experience I ever had with any company providing services. You can’t go wrong doing business with them for any type of home protection needs.

Paid $200+Great priceHome inspectionRodent extermination
T8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Leon was great! He noted many points of entrance and addressed my concerns regarding animals looking for shelter from the cold and recent heavy rains. He was personable, timely, and professional.

Reasonable priceHome inspectionRodent extermination
Alaina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We have Sean for our home exterminator, my mom recommended him and he does a great job. He’s professional, friendly and would highly recommend him.

Paid $40–60Great priceHome inspectionGeneral pest inspection
Gerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Luis always professional and caring!

Home inspection
Karen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Ant abatement done by Hopper. He was prompt and very professional. Thrilled with the service we received!

Reasonable priceHome inspection
Todd9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Elias does a great job!! Always on time and very courteous.

Paid $60–80Reasonable priceHome inspection
Beta2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Marcus was great. Showed up in the rain and on Xmas eve and had an awesome attitude. Super friendly and helpful. Made sure we understood everything he was doing around the house.

Paid $180–200Great priceHome inspection
Donna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Josh was great! Explained everything, very professional!

Paid $160–180Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
luisLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Always very professional!

Paid $200+Great priceHome inspection
Neil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brian is professional and does incredible work. Very friendly and thorough. An expert at his craft. I love Homeshield. My neighbors and getting scorpions and black widows. My house is clear. We live across from a canyon. I have peace of mind with two babies in the home that no creepy crawlies are going to hiding around the house.

Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
gemma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brian is very friendly and he is someone who works diligently.

Reasonable priceHome inspection
Joshua1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great first experience w Homshield! Brian, the technician was absolutely fantastic! Very thorough, communicative, clear and professional! Was a visual representation and confirmation that we chose the right company for this job!

Paid $60–80Reasonable priceHome inspection
Richard11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Luis was incredibly helpful in outlining the issues for rodent control. Highly professional and thorough in his work.

Home inspection
Charlotte2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Professional and timely response.

Paid $120–140Reasonable priceHome inspection
Marianne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service!

Great priceHome inspection
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Home shield has treated my home for insects and more recently for attic rodents. They are timely, friendly, professional, and thorough. Their prices are not cheap but they are reasonable and the company does good work. I trust them with my home and my family’s comfort and safety.

Paid $200+Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Gail5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jonathon was thorough & great at explaining the services we need.

Reasonable priceHome inspectionRodent extermination
Dana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Braden was awesome and informative !

Not sureHome inspection
Oriekose11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

A very kind technician named Tarik conducted an inspection and was very communicative, thoughtful in his explanations, and walked me through my options. The visit was very efficient and he was incredibly respectful. I was able to schedule an inspection within 48 hours of my call. Great experience

Home inspection
juriFilm5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jonathan was great. We discussed everything in detail, he put the quote together right on the spot. The date was set as well, so we're all set. A one-stop shopping experience - with a great price.

Paid $200+Great priceHome inspectionTermite inspection
Kristen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $100–120Reasonable priceHome inspectionAnt extermination
Ron8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceHome inspection
Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Home inspection
Kevin7 months ago★★★★★

Rating only, no written review.

Paid $20–40Reasonable priceHome inspectionGeneral pest inspection

Show more home inspection reviews (11 more) →

Price

$71-39% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 68%Overpriced 1%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection71$81–$173
Bug & insect extermination65$58–$156
General pest inspection60$58–$139
Ant extermination35$81–$282
Mosquito extermination33$71–$116
Spider extermination33$56–$179
Rodent extermination30$76–$323
Cockroach extermination23$86–$323

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