Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
HomeShield Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%94+13.3Replies to reviews 7%89+6.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

HomeShield Pest Control

El Monte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 83 cockroach control · 5.0★ from 494 Google reviews

📞 Call (626) 714-6149Request a call backWebsite ↗

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeShield Pest Control is better than 97% of cockroach control.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeShield Pest Control is better than 96% of cockroach control.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeShield Pest Control is better than —% of cockroach control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeShield Pest Control is better than 94% of cockroach control.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeShield Pest Control is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeShield Pest Control is better than 89% of cockroach control.A
89

Reviews for your job

Customers hired HomeShield Pest Control for 8 kinds of job.

HomeShield Pest Control for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$184
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#57 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 14 Google reviews tagged “Termite inspection”

David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jose is professional and courteous He is prompt, accurate on spraying outside (two layers ) after cleaning with dust removal. We Wii see if the ant removal using limited gel is working in 24-48 hours next to dishwasher.

Paid $40–60Reasonable priceTermite inspectionService not listed
OmidLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

Garbage service that will charge you $70 per month on top of a $450 startup up fee. They will just keep charging you forever for not providing a service.

Paid $200+OverpricedTermite inspection
charlie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Braden was wonderful! Walked me through everything and was very knowledgeable. I can rest assured I'm in good hands. Thanks Braden!

Paid $200+Reasonable priceHome inspectionTermite inspection
MarleenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Professional, kind, explained clearly problem and solution.

Not sureHome inspectionTermite inspectionTermite extermination
Raina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Braden was extremely thorough and knowledgeable. He is giving treatment options for my consideration.

Home inspectionTermite inspectionAnt extermination
Allie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rodney was stellar and immediately caught and resolved several wasp nests. Lovely guy and always have the best experience with Home Shield.

Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Betsy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Every staff member at HomeShield is an absolute delight. Helpful, cheerful and patient. I always get immediate responses and tons of info.

Paid $1–20Reasonable priceHornet & wasp exterminationTermite inspection
Melinda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I thought I had termite droppings and Leon from home shield came right at 1 pm ( didn’t make us wait). He was so nice and explained that we had cricket droppings. This is a wonderful company. How nice to not be cheated and sold something that we don’t need. I appreciate Leon very much. What a gentleman.

Termite inspection
Adam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very thorough and informative. Really helped us come up with a plan for what he noted on his inspection

Paid $1–20Great priceTermite inspection
juriFilm5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jonathan was great. We discussed everything in detail, he put the quote together right on the spot. The date was set as well, so we're all set. A one-stop shopping experience - with a great price.

Paid $200+Great priceHome inspectionTermite inspection
carole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Not sureRodent exterminationTermite inspectionGeneral pest inspection
Nick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Great priceHome inspectionTermite inspection
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Termite inspection
Remedios2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Rating only, no written review.

Paid $200+Great priceHome inspectionTermite inspectionCockroach extermination

Price

$71-39% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 68%Overpriced 1%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection71$81–$173
Bug & insect extermination65$58–$156
General pest inspection60$58–$139
Ant extermination35$81–$282
Mosquito extermination33$71–$116
Spider extermination33$56–$179
Rodent extermination30$76–$323
Cockroach extermination23$86–$323

Compare with

PESPRO logoPESPROExperts Score 92El Monte · 4.94★Mosquito Squad Plus of Pasadena logoMosquito Squad Plus of PasadenaExperts Score 88El Monte · 4.89★Wise Pest Control logoWise Pest ControlExperts Score 85El Monte · 4.88★