How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%62+21.7Reliability 15%59+8.9Craft & service 20%34+6.8Value 10%41+4.1Momentum 8%23+1.8Track record 7%91+6.4Accountability 5%8+0.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCOREHomeShield Pest Control
Better than 49% of wildlife removal services · #52 of 102
HomeShield Pest Control for bug & insect extermination
Clear ✕All 183 Google reviews tagged “Bug & insect extermination” · showing 120
Jose Ibarbo provided Tuesday’s maintenance service at my home. He informed me of what he was going to do and completed the service as noted in the summary he provided.
HomeShield provides great customer service and pest control.
Good communication and accommodating for all of our needs. I would highly recommend their services
Service was great and punctual. He let me know what product he was using and where it was going to be applied etc.
Alex texted when on his way, arrived on time, and took care of the pests outside. As always, he was professional and courteous. Thank you Alex.
Our tech was awesome. He did a thorough job inside and out. Definitely 5 star service
Thank you Alex! Couldn’t be happier with the service! He went above and beyond to make sure the job was done right. Super knowledgeable, professional, and kind. Highly recommend to anyone needing reliable extermination services!
Outstanding service. Quick, efficient effective, consistent visit after visit!
Joel is excellent, knowledgeable, and friendly. I highly recommend him.
Brandon at Homeshield was great today starting our new pest service in Laguna Beach. Very thorough and professional. Thank you!
Brendon Rainwater always does a thorough job in spraying and removing any spiderwebs. Prompt and courteous
Homeshield is great. Brandon is top notch/professional. I hope they keep him as an employee for a long time. I trust him in my house too which says a lot. Thanks Homeshield, great service!
Eduardo was great. He paid special attention to the eves, removing any spider webs. He was aware that we were leaving and offered to do the interior first. We were really happy with his service!
Responsive, friendly, quick!
Brandon did a fantastic job on removing spider webs and spraying the entire area. He took his time making sure that everything was taking care of!
Homeshield has been very accommodating and easy to work with. Our technician, Brendan, was professional, helpful, knowledgeable about the products they Homeshield uses.
He was on time and waited while I got my dog in the garage. He knew of my rat problem and explained the box. Kind and good at communication
Wyatt arrived on time and is one of the most knowledgeable techs. He met the moment with skill and professionalism. Wyatt did a very thorough job. Thank you WYATT!! He is now our regular tech. We highly recommend HomeShield. We haven’t had any bug issues in the months since HomeShield has been coming. Want pest free - call HomeShield!
On time, friendly, efficient. Can’t ask for more on a first visit.
We are very happy with the service from Mike at Homeshield. He is easy to communicate with, friendly and thorough in spraying and trap baiting which has led to a resolve of our issues.
Brandon was punctual, professional and thorough as usual. He never rushes and always ensures all my concerns are addressed.
Great customer service! Very informative
Thank you HomeShield Technician Bryan V. for wonderful customer service and providing quality service to keep our home free of pests. We appreciate your hardwork and professionalism, great job.
Michael was pleasant and professional. He remembered to use shoe covers when coming inside to work.
Bryce was great!
Brandon is always thorough & respectful, and the treatments have been effective at combating all of the pests we were dealing with prior to beginning the monthly service. Highly recommend, if you’re dealing with rodents, ants, roaches, and/or spiders.
Brendan was amazing!!!!! Took care of everything inside and outside my home. Made sure I was informed about the products he used and reassured me about the services. Sooo happy I called!!!!!
Really appreciate how responsive and professional Home Shield are. Brandon has been out a few times and is so respectful, knowledgeable and such a good listener. He always addresses my needs and goes above and beyond.
Always great service! Thank you!
Bryce is amazing. Treated the inside and outside of the house. In addition, Bryce put out rat traps and sealed some holes where they were getting in. Very knowledgeable and pleasant. Great service!
Brandon arrived at the beginning of the time frame and was very efficient.
Alek from Homeshield is great. He is very professional, knowledgable and a hard worker. He did everything he said he would, didn't cut corners and explained everything he was doing and why. He earned his pay for sure. Alek, as well as the company, is very friendly and responsive to texts and phone calls. I got a…
Edward, by far, has been great. He treats my home like his own.
Kwan was our service provider and was so friendly and thorough. He answered every question I had and went above and beyond to find the root of the issues. They were able to get us and appointment very quickly after calling for a quote and the service tech showed up within the time window allotted, even sent a omw text notice!
Home Shield is great! Always very friendly and they do a great job. Would highly recommend!
Yolanda took my call for a request for a specific time for service and Brian showed up and waited for my arrival. Truly grateful for the accommodations. Thank you so much!!
The service professional, John, notified us when he was on his way and when he arrived. He did a thorough job from what I could see. However, it would be nice to get a time frame for the service instead of just the date when they call/text to confirm. I was woken up at 7:25 am by John’s text that he was on his…
Thank you Vladimir for your kind, polite and professional service. Employees like you make this company great!
Always great and courteous service !!
Brian was professional, thorough, and courteous! He did an excellent job and kept me well-informed.
Eduardo S. does wonderful work for our pest control. He is thoughtful and courteous. He has eliminated pests from ants to mice, always with a smile. We think he is great!
Isaac did a great job! Very professional and helpful.
Eduardo Segrero did a great job and got everything done quickly and thoroughly! Much thanks!
Manuel made a service call to our house and did a complete service. He was knowledgable and efficient and assisted in treating our rat problem. I have had different extermination companies over the years and Home Shield is the best.I
Great service I wasn’t notified the service would be today. I normally get a notification. I need to be here to unlock the gate
5/5 stars! Brandon was efficient, friendly, and incredibly thorough. Our house is bug-free and the service was excellent. We highly recommend him!
Brandon does a great job with my quarterly service. Very thorough.
Bryce is the BEST! Very professional. Always on top of things and takes really good care of us!
Bryan was great answering all questions and was worked efficiently.
Ricardo was excellent. Fast, thorough, and friendly. 11/10 would hire again.
Andres is always amazing! He is so knowledgeable and thorough and answers all of our questions. Every time he has been here he has done an excellent job! We are so appreciative for him!
Mike was the person that came to our home to spray inside and outside. He was polite and helpful.. and did a great job too. This was our initial treatment and now we'll be getting inspection and treatments on a quarterly basis.
Brandon was courteous, and really helped us address our hugest pest problems in a very timely manner. He was friendly, patient and very knowledgeable when we asked him questions.
Very satisfied. Bryan V was very thorough with this first visit to my home. I’m quite satisfied to have switched from the previous pest control company to Homeshield!
John is absolutely amazing and courteous. He is so thorough and complete in all his work. He explained everything that was happening and what we should do to prevent certain things and how the whole process was going to work. Immediately he got straight to work and did not stop and we are so satisfied with such…
Michael is awesome! He takes care of our services and always does a fantastic job.
Eduardo does an excellent job, he is very thorough and also is a kind person.
Carlos was great!
Scott is a great technician. On time and thorough.
He was amazing, respectful, professional and understanding of our needs. Thank you for everything
Very professional. Reasonable prices
Home shield and Edwardo are the best. I get email reminders before the appointment. Eduardo always shows up on time and is very efficient. He makes sure to let me know when he's done and tells me what needed to be done during that day's visit. I am very impressed, even after all these years with them.
My family is very happy that we came back to Homeshield Pest Control! Eric was very thorough and explained clearly the process!
Very responsive and thorough. Great service.
Friendly young man. Very thorough, good eyesight and spotted more wasp nests, including teeny tiny ones. Dewebbed carefully including my plants, great service! I hope future revisits will be with Bryan as well!
I recently had the pleasure of having Mauricio Reyes from HomeShield Pest Control service my property, and I am beyond impressed with his exceptional service. Mauricio’s professionalism, attention to detail, and relational approach set him apart as an outstanding technician. From the moment he arrived, he was…
Came out the same day I called to spray for ants. The tech was pleasant and willing to spray everywhere inside and outside.
Brendon was absolutely fabulous. I'm very satisified
The technician, Trinidad Savala, was very knowledgeable and helpful. He clearly described what he was going to do and what to expect.
Did some research yesterday and they made an appointment to come today. Had my initial visit today and Antoine did an excellent job! He contacted me in advance to let me know he was on his way. Once he arrived, he was very thorough in explaining what he would be doing and how it will help begin eliminating our…
Alex just finished our quarterly service. Communicated his arrival 30 minutes in advance. Was on time and ready to work. Serviced our home and yard quickly and efficiently. Appreciate his attention to detail.
Nick was great, thanks
Joel did a great job!
Michael performed an excellent service as usual.
Brandon was thorough and very professional. He addressed our concerns. Couldn’t be happier with his attention to detail.
Jonathan Pazmino was our technician today, he was professional, thorough and reminded me of we’re still seeing pest activity after a couple of weeks, they will be happy to return and service our home again.
5/30/2025 As previously mentioned, I am extremely satisfied with the service provided by HomeShield pest control. Michael B. is the assigned technician who maintains my property pest-free. He consistently demonstrates punctuality, respect, meticulous attention to detail, and efficient work habits. I would like to…
Antoine was awesome. Very patient and thorough. He listened to my concerns, answered questions and walked me through his process. Very happy with my service and Antoine is my go-to now!
Excellent, professional service
Technician is always thorough in his service, and always gives a breakdown of what he has done and seen before he leaves. Highly recommend.
MAURICE WAS COURTEOUS, EFFICIENT AND RESPONSIVE TO MY REQUESTS AND QUESTIONS.
Highly recommend
Good service. Very professional.
I had an outstanding experience with the pest control company, and I can't praise them enough for their excellent service. From the moment I contacted them, their professionalism was evident. Eduardo Sagrero, the technician who came to address our pest issue, was incredibly knowledgeable and thorough. He took the…
I called HomeShield because of there 5 star rating on yelp. So hard to know what company to pick, so many out there. So glad I went with them. They sent Matthew out the next morning, he was very thorough, did the inside and outside of my house, answered all my questions, spent time and did more than I expected. Excellent service!
Professional and easy to work with.
Reliable pest service. Qualified and professional technicians.
Jose did a fantastic job as always!
We have a tech come by our house once a month. They knock on the door ask us in person if we have any problem areas and pay special attention to those areas if needed. I would absolutely recommend their service to anyone.
Beyce was very efficient. On time. Did the job and was careful of my belongings. Very helpful!
Always very impressed with Bryce. Professional, efficient and thorough.
We've used Home Shield for a few years now and their techs are always friendly and professional, and listen to our concerns and updates. Their customer service folks are always helpful and pleasant to speak to on the phone. We've used them for mosquito, general bug & pest control, and rodent exclusion.
Sends an eta to let me know when he'll arrive. Respectful of property. Great job!
Great tech
Nick was terrific
There are no more ants
Bryce always does an amazing job and is so professional, knowledge and polite.
Excellent service!
Eduardo came during the requested time slot and is always very friendly. Appreciate him! :)
Mike did a great job, was very thorough! He took the time to explain all the details and did great follow up after our first service.
Carl was great!
HomeShield always does an excellent job! They show up on time, their customer service team is helpful, and our technician Eric was friendly and efficient.
HomeShield has kept the gnarly spiders away for the passed year! Alec especially is really wonderful and detailed. Highly recommend HomeShield.
Jose came on time and was spraying the outside before contacting me to spray additional locations inside. He was friendly and professional and was able to answer any questions that came up.
He always goes above and beyond my expectations.
Very good service!
BRAD is our service representative and is a PRO! He reaches out via text to confirm service. His team also calls/emails/ or texts a reminder of service days before scheduled appointment. He comes ready to work and answers all questions 24/7! He wears booties for those that have light color carpet and is…
Professional, fast, and super simple.
Very professional experience. My technician, Jose Rivera, was extremely helpful in addressing all my questions, giving advice and doing a thorough job.
Home Shield continues to be reliable. Nik was a great service person.
Alek always does a thorough job. I love that HomeShield uses an organic rosemary oil - it works great for us and I feel it’s safer around our babies and pets. Alek is always professional and courteous.
Eduardo S. was on time, courteous and professional. He explained what he'd be doing and checked in with me when needed. If Eduardo is an example of the type of people HomeShield employs, I made a great choice choosing this Pest Control Company.
Luis always goes the extra mile and is friendly.
Eduardo is a fantastic technician. He’s professional and intelligent and cares. Thank you.
Great dependable service. Excellent work. I am very happy with this service and technician.
Outstanding customer service from Jose R. Jose called in advance to let us know arrival time, arrived on time, and completed the service efficiently. Thank you
Our service technician David has been a pleasure! Shows up on time, listens to our concerns, and provides the best customer service!
These guys communicate well and are on time. The service has been very effective.
Initially we had some issues with our first booked appointment, scheduling stuff. But since then it's been absolutely fantastic. The techs that have shown up on each visit have shown up early and been very helpful and professional. Answering questions and listening to our concerns. I hope we won't need to call them…
Eduardo was thorough, extremely conscientious, and efficient. He was able to explain and show me how the eco-safe spray worked. Having kids and pets, it's important for us to keep a safe environment for them, and I feel we have when choosing HomeShield Pest Control
vs category
Blue = HomeShield, grey = wildlife removal services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%62+21.7Reliability 15%59+8.9Craft & service 20%34+6.8Value 10%41+4.1Momentum 8%23+1.8Track record 7%91+6.4Accountability 5%8+0.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
