How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%62+21.7Reliability 15%59+8.9Craft & service 20%34+6.8Value 10%41+4.1Momentum 8%23+1.8Track record 7%91+6.4Accountability 5%8+0.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCOREHomeShield Pest Control
Better than 49% of wildlife removal services · #52 of 102
HomeShield Pest Control for general pest inspection
Clear ✕All 311 Google reviews tagged “General pest inspection” · showing 60
Jose Ibarbo provided Tuesday’s maintenance service at my home. He informed me of what he was going to do and completed the service as noted in the summary he provided.
Eduardo did a great job! Explained everything and took good care!
Brandon is wonderful
Trinidad sprayed all around my home. He is always very professional and friendly.
Very professional and friendly ,there products works very well
Very friendly. Got courtesy text about arrival. Did a little extra that I asked for without hesitation and with a smile.
Best tech ever. Very professional and very kind.
Alex is always informative and going above and beyond for my family!
Brandon communicated his estimated arrival time in advance and provided thorough service.
Brandon was friendly, knowledgeable, explained everything, and took his time.
Francisco was so professional and polite. He answered all my questions and concerns and had patience with my repeated questions.
Always kind, professional and thorough. Answered all my questions!
Scott is always prompt, friendly and communicative!
The owner called me personally and answered all my questions. The serviceman, Eduardo was professional, polite, and informative. I got a text reminder of his arrival, and he arrived on time. Very pleased with my initial service. Highly recommend.
Carlos and Jose sprayed outside and inside the house very quickly and efficiently. They wore shoe covers inside the house. They were friendly and professional.
Service was great and punctual. He let me know what product he was using and where it was going to be applied etc.
Brandon from HomeShield has come to our house many times to check for a multitude of pests. We live near a big park with lots of critters and have an attic that seems to draw them in. Brandon is always so kind and does an amazing job! He remembers all the places that need to be checked out and is thorough when he…
Brandon C went above and beyond ridding my home of ants and other creatures. He identified multiple ant colonies, addressed hot spots, and applied preventive sprays and baits everywhere. He even went so far as to clean up my backyard and exterior areas. Brandon was also really friendly and provided excellent…
Outstanding service. Quick, efficient effective, consistent visit after visit!
Detailed and personable!
Mauricio provided excellent service. I’m giving him a five star for his sense of humor, explaining the spray content, getting rid of the spider webs, and the ants. And especially carefully addressing the cricket issue! Thanks again.
Alex was awesome, quick, and really thorough. Really appreciate the accommodation and professionalism!
Michael Morfin did an excellent job! He was thorough, courteous, and most pleasant. He’s a big asset to the pest control company!
Joel is excellent, knowledgeable, and friendly. I highly recommend him.
Very thorough!
Always prompt and very cordial, making sure to ask if I have any questions or concerns. I would absolutely recommend Home Shield!
Asked for garage spider webs to be cleaned but still see them in most corners of garage near ceiling.
Edward serviced my home and did a fantastic job! He was very informative and thorough.
Service provider was on time. Asked me personally whether or not I had any issues that needed to be addressed on this call. Once spraying was done, he confirmed that with me and then asked if I had any other concerns. How can you get better than this? Amazing service!!
Always EXCELLENT SERVICE!!
Eduardo was great. He paid special attention to the eves, removing any spider webs. He was aware that we were leaving and offered to do the interior first. We were really happy with his service!
Eduardo is the best. The nice thing about HomeShield is that you get a dedicated technician who knows your property and thus knows what needs to be done each visit.
Responsive, friendly, quick!
Brandon was amazing!!!! So courteous and really listened to what I needed done! We need more ppl like him!!! 5 star plus
Great service! Prompt and detailed.
Nikolaus Bahena came out to my house for pest control service for ants, spiders, etc. Nikolaus did a good job, he was professional, and on time. Highly recommend HomeShield Pest Control for bugs around the house.
He was on time and waited while I got my dog in the garage. He knew of my rat problem and explained the box. Kind and good at communication
Friendly. Knowledge about the product. Fast service
We are very happy with the service from Mike at Homeshield. He is easy to communicate with, friendly and thorough in spraying and trap baiting which has led to a resolve of our issues.
Edward is thorough and listens. He does a great job!
Excellent first visit. Hope Edwardo will be our regular technician.
Efficient and remembered the details of the service on my property. Carlos is great.
Kind, considerate and efficient. Thank you! Great job! Happy new year Kwan
Thank you HomeShield Technician Bryan V. for wonderful customer service and providing quality service to keep our home free of pests. We appreciate your hardwork and professionalism, great job.
Nice company to deal with.
Eduardo is the best, always so thorough, kind and communicative!
Michael was pleasant and professional. He remembered to use shoe covers when coming inside to work.
My service technician was thorough and checked all rodent traps. He replaced bait and sprayed.
Brandon is always thorough & respectful, and the treatments have been effective at combating all of the pests we were dealing with prior to beginning the monthly service. Highly recommend, if you’re dealing with rodents, ants, roaches, and/or spiders.
Very thorough and very observant.
Really appreciate how responsive and professional Home Shield are. Brandon has been out a few times and is so respectful, knowledgeable and such a good listener. He always addresses my needs and goes above and beyond.
Always great service! Thank you!
Bryce is amazing. Treated the inside and outside of the house. In addition, Bryce put out rat traps and sealed some holes where they were getting in. Very knowledgeable and pleasant. Great service!
The technician was on time, efficient and personable. Very happy.
Alex has been very thorough every visit. We asked him to leave sticky pads because rats had gotten into our outdoor laundry room, & we were catching babies left & right. He left us some extras & we truly appreciated it.
Brandon arrived at the beginning of the time frame and was very efficient.
Alek from Homeshield is great. He is very professional, knowledgable and a hard worker. He did everything he said he would, didn't cut corners and explained everything he was doing and why. He earned his pay for sure. Alek, as well as the company, is very friendly and responsive to texts and phone calls. I got a…
Edward, by far, has been great. He treats my home like his own.
Michael is the best!
Kwan was our service provider and was so friendly and thorough. He answered every question I had and went above and beyond to find the root of the issues. They were able to get us and appointment very quickly after calling for a quote and the service tech showed up within the time window allotted, even sent a omw text notice!
vs category
Blue = HomeShield, grey = wildlife removal services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%62+21.7Reliability 15%59+8.9Craft & service 20%34+6.8Value 10%41+4.1Momentum 8%23+1.8Track record 7%91+6.4Accountability 5%8+0.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
