How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%62+21.7Reliability 15%59+8.9Craft & service 20%34+6.8Value 10%41+4.1Momentum 8%23+1.8Track record 7%91+6.4Accountability 5%8+0.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCOREHomeShield Pest Control
Better than 49% of wildlife removal services · #52 of 102
HomeShield Pest Control for home inspection
Clear ✕All 159 Google reviews tagged “Home inspection” · showing 60
Jose Ibarbo provided Tuesday’s maintenance service at my home. He informed me of what he was going to do and completed the service as noted in the summary he provided.
Brandon is wonderful
Alex did a great job of inspecting and treating my home at 5425 Vista Sierra, Cypress, CA. 90630.
We used to have a real problem but no more.
Very professional and thorough, courteous.
Good job 👍
We need to talk… the technician parked in our driveway, ran over a plant and driveway light
Alek was great- identified our issues thoughtfully, explained the plan and process clearly and was a pleasure to meet. Knows his business, a true pro.
Brandon was very thorough, thoughtful, and polite!
Joel is excellent, knowledgeable, and friendly. I highly recommend him.
Recently had my first service from HomeShield Control. I switched because of the reviews I read (especially about Eduardo), They were 100% true. He easily very polite and went out of his way to make sure I understood Everything. So glad I found HomeShield.
Technician was very knowledgeable and explained the process perfectly.
Issac
Nikolaus Bahena did a very thorough investigation and provided a lot of important information.
Bryan was on time, informative, courteous and professional. Thank you! Thomas M.
Edward was very Thorough and did a very good job
Brendon- on time and very professional.
Professional and thorough.
Brandon is very thorough and helpful on his visits to my house every other month. I am satisfied with his work
Joel was courteous and did a thorough job.
Nikolus was very thorough with his inspection and gave me a detailed run down of everything that he saw while performing his termite inspection. He gave me a list of all recommended fixes and didn't try to upsell me on anything. 5*
Alex is the best. He’s needs 10 stars
Alex was very friendly and informative
Brandon was amazing!!!! So courteous and really listened to what I needed done! We need more ppl like him!!! 5 star plus
Danny dod a good job
Michael was very professional, friendly and caring. Very thorough and always checks to see that all my needs were met.
Bryce has consistently performed at an outstanding level. Always requests my input for status on areas of concern. Very responsive and a gentleman. The BEST! ADRIAN IS ALSO EXCELLENT. GLAD TO SEE HIM! Scott equals all of the above and more!
I recently arrived from my permanent resince on the east coast. I've met Manuel before he is courteous, respectful, and kind
We’ve been customers for years and have always had great service. Today our provider was especially exceptional, Manuel Gomez. Thank you so much for your kindness and thorough service.
Great consistent service from Eric!
This is a new service request and not met my expectations. The agents just stop by and looked and didn't provide any meaningful service maybe because of holiday season so I expect better control before cancelling the service.
Great customer service as always, Daniel went above and beyond coming out here on Christmas Eve in this nasty rain storm. He did great work, we are happy HomeShield customers for going on 5 years now! Thank you!
Brendan was amazing!!!!! Took care of everything inside and outside my home. Made sure I was informed about the products he used and reassured me about the services. Sooo happy I called!!!!!
Awesome inspection, very friendly and knowledgeable
Edwardo was fantastic!!!! On-time. polite and effifient!
Alex has been very thorough every visit. We asked him to leave sticky pads because rats had gotten into our outdoor laundry room, & we were catching babies left & right. He left us some extras & we truly appreciated it.
Fernando came out today to inspect my property and give me and estimate. He was very thorough and professional. We went over the pricing and damaged areas, the estimate was competitively priced!
Excellent Service! Thank you! 5 Stars!
Alek from Homeshield is great. He is very professional, knowledgable and a hard worker. He did everything he said he would, didn't cut corners and explained everything he was doing and why. He earned his pay for sure. Alek, as well as the company, is very friendly and responsive to texts and phone calls. I got a…
Edward, by far, has been great. He treats my home like his own.
Eduardo is great! Always on time, efficient, respectful, and friendly.
Courteous, professional, and responsive to my instructions.
Michael did a great job today. We have a covered deck with lots of spider webs which Michael cleaned out. Not a lot of ants this time of year but he sprayed all around the base of the house and garden. Great guy. Good job. Thanks, Dave P.S. Homeshield has been here for a year now and this past summer we had zero ants. Thanks
Great job as usual. Highly recommended and he is a nice guy.
Brandon was very nice and knowledgeable. He was clear in what needed to be addressed but not pushy at all. One of the best techs who has come to our home.
Eduardo is a very good employee he is responsible, courteous and does a through review
Did a very good job and takes time to talk through what being done
They were easy to contact, and easy and flexible to set inspection and service dates and times. Everyone I talked to or worked with was friendly and professional. They're much better than any pest control company I've worked with in the past.
WE TRUST HOME SHIELD! so today nik came out for free inspection. HS tented 5yrs ago, plus resolved rat and gopher issues. tiny bit of termite residue so signed up for monthly. nik is terrific, so friendly and professional. on time, explains w pictures :) thx nik, thx HS!
He knows what he is doing. Good Job.
Professional, thorough, and patient. Took time to listen to our needs, concerns, & questions.
Joseph was our tech today. He was absolutely amazing. He was filling in for our regular tech. He reached out by text before he was heading over. I was able to give him a call and let him know what we were needing and he got right on it and stayed in communication with me. He then left a full report on our door of…
Darco arrived on time and professionally treated my home for termites. He replace and painted my trim all done efficiently and professionally
Bob is a great guy. Very professional and on time
Good job including removal of wasp nests.
The technician, Nikolaus, was personable, knowledgeable, competent and professional. His skill set is superior.
Great people, professional and trustworthy, Alek was a big help.
The team at the office is great to work with. (Especially Zachariah.) And, we have been really pleased with the maintenance crews that do our monthly service. Overall, 5 star all around.
Every Tech does a great job as did our this time. Highly recommend them.
thanks nick!
vs category
Blue = HomeShield, grey = wildlife removal services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%62+21.7Reliability 15%59+8.9Craft & service 20%34+6.8Value 10%41+4.1Momentum 8%23+1.8Track record 7%91+6.4Accountability 5%8+0.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
