Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Experts Reviews · Company report
HomeShield Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%62+21.7Reliability 15%59+8.9Craft & service 20%34+6.8Value 10%41+4.1Momentum 8%23+1.8Track record 7%91+6.4Accountability 5%8+0.4Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

HomeShield Pest Control

Irvine, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.9★ from 2,785 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and satisfaction; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.HomeShield Pest Control is better than 62% of wildlife removal services.B
62
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).HomeShield Pest Control is better than 59% of wildlife removal services.C
59
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.HomeShield Pest Control is better than 34% of wildlife removal services.D
34
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.HomeShield Pest Control is better than 41% of wildlife removal services.C
41
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.HomeShield Pest Control is better than 23% of wildlife removal services.D
23
Track recordTrack record · 7% of the scoreReview volume and years with reviews.HomeShield Pest Control is better than 91% of wildlife removal services.A
91
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.HomeShield Pest Control is better than 8% of wildlife removal services.F
8

Reviews for your job

Customers hired HomeShield Pest Control for 8 kinds of job.

HomeShield Pest Control for general wildlife removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$246–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 50

All 6 Google reviews tagged “General wildlife removal”

JamesLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon at Homeshield was great today starting our new pest service in Laguna Beach. Very thorough and professional. Thank you!

Reasonable priceSpider exterminationBug & insect exterminationGeneral wildlife removal
Daniela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

He always goes above and beyond my expectations.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael was great! He was very professional and friendly. He answered all our questions, was very knowledgeable and made us feel so at ease. So thankful for the service he and homeshield provided! 10/10 would recommend!

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Travis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They worked great and communicated well. No issues with bugs after spray. Only reason I left is I had a family member go to a competitor to work. Would continue services otherwise. Thank you all

Flea & mite exterminationMosquito exterminationRodent extermination
jen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wonderful tech that came out wonderful customer service on the phone and through yelp very pleased thus far with my new pest control

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Tara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General wildlife removal+ Professionalism

Price

$79-22% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 70%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection311$61–$126
Spider extermination237$53–$133
Ant extermination200$71–$246
Bug & insect extermination183$67–$133
Rodent extermination165$63–$282
Home inspection158$66–$148
Termite extermination82$214–$426
Mosquito extermination80$61–$99

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