Analyzing 7,499,4647.5M ReviewsFor 21,11021.1K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty97−0.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

HomeShield Pest Control

Lincoln, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #109Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.9★ from 1,560 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeShield Pest Control is better than 93% of wildlife removal services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeShield Pest Control is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeShield Pest Control is better than 97% of wildlife removal services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeShield Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeShield Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeShield Pest Control is better than 21% of wildlife removal services.D
21

Reviews for your job

Customers hired HomeShield Pest Control for 8 kinds of job.

HomeShield Pest Control for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$175–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 68

All 6 Google reviews tagged “Bed bug extermination”

Laura7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We wanted to thank Seth and HomeShield for a mosquito-free summer! What a luxury to be able to be outside without being bitten. Seth always lets me know when he's here, answers questions competently, and is a pleasure to interact with. We are definitely happy customers!

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jim Pryde did a great job on our service for December.

Bed bug extermination+ Professionalism
LeonardLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brandon Davis provided excellent service. He explained the steps he was taking to eliminate our problems with insects.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Bree2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Darien is the definition of professional. He is the reason we will continue to use home shield! Darien is friendly, knowledgeable, and helpful. He explains the services and actually listens and executes on time every time. Thank you homeshield and Darien! Ps- the MOST pet friendly pest services including their…

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Ondre1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Service was very professional I would recommend this service to anyone that has a problem with critters Thank you for your service

Bed bug exterminationService not listed+ Professionalism
susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Price

$71-33% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 72%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination185$56–$131
General pest inspection182$63–$124
Ant extermination148$76–$246
Rodent extermination132$73–$323
Cockroach extermination88$83–$214
Hornet & wasp extermination82$81–$246
Bug & insect extermination67$73–$136
Home inspection65$66–$159

Compare with

Brilliant Pest Solutions logoBrilliant Pest SolutionsExperts Score 100Lincoln · 5.00★EcoGuard Pest Management logoEcoGuard Pest ManagementExperts Score 83Lincoln · 4.86★