Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty97−0.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

HomeShield Pest Control

Lincoln, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #109Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.9★ from 1,560 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeShield Pest Control is better than 93% of wildlife removal services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeShield Pest Control is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeShield Pest Control is better than 97% of wildlife removal services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeShield Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeShield Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeShield Pest Control is better than 21% of wildlife removal services.D
21

Reviews for your job

Customers hired HomeShield Pest Control for 8 kinds of job.

HomeShield Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.67
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#53 / 119
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 67 Google reviews tagged “Bug & insect extermination” · showing 20

Bob16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Wonderful service today. Our service today was a usual thorough job. Our technician did a great job and communicates well and gives excellent service..

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Isaiah was my tech and he listened to my pest issues carefully and attentively. He went the extra mile to ensure I was satisfied. Highly recommend this business.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Herschel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Terry did a great job and was on time!

Paid $120–140Reasonable priceBug & insect extermination
Bart9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Chris called me and was very responsive to our needs. We told him we were not home, and our concern about spraying dog bowls, and said he’d get them out of the way. He was extremely courteous.

Paid $40–60Reasonable priceBug & insect extermination+ Professionalism
Angelique4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I’ve been using Homeshield Pest Control in Rocklin for my pest control service for 13 years. They’re incredibly responsive and so thorough. Recently, Elias McFarlin did my mosquito extermination and routine pest control treatment and I couldn’t be happier! Plus he’s always on the lookout for any other concerns…

Reasonable priceAnt exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Quality+ Professionalism
Katheryn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Isaiah Kelly is my rep for Home Shield. I use their bi-monthly pest control and have been very pleased with the quality of the service. We usually have some question or concerns and Isaiah was very professional, listened to my questions/concerns and provided me with his feedback. He was knowledgeable,…

Reasonable priceBug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Christine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Jim services our home regularly. He removes all cobwebs, sprays for pests and checks for rodents. Jim provides excellent customer service and I would welcome him back to my home anytime.

Home inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Very courteous, on-time

Bug & insect extermination+ Punctuality+ Quality+ Professionalism
ThomasLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Seth Harrington has consistently provides outstanding and friendly service. Just today he rebait a rodent trap, removed cobwebs underneath our house awnings and sprayed the perimeter of our property.

General pest inspectionCockroach exterminationBee extermination+ Quality+ Value
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I have been a customer of Homeshield Pest Control utilizing rodent control, cleanup and abatement as well as dry rot repair. I currently have monthly green shield service. I’m pleased with how this company does business and especially happy when Joseph Santiago is my service person. He’s always professional,…

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Donn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Update to last year's review.: Seth has been consistent and reliable throughout the year. He is as pleasant as he is thorough and has kept his high standards of service throughout the year. Both he and Homeshield are to be commended. Nothing but praise for Homeshield. No reservations about recommending them to my…

Cockroach exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Brandon did a great job today, give him his reward!

Reasonable priceBug & insect extermination
joan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our service technician, Joseph Santiago, is always very courteous, friendly, and attentive to our input for the needs of our property. He always has any product necessary to use, and we really appreciate his great customer service!

Paid $120–140Reasonable priceBug & insect exterminationSpider exterminationGeneral pest inspection
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Joseph has always provided excellent service including answering all of our questions about pests. We had a rat problem and Joseph set traps in our garage and the rats were taken care of in short order. Joseph igaves me a recap covering what he encountered and how it treated each situation. He is both courteous and responsive. Thank You Joseph!

Rodent exterminationSpider exterminationGeneral pest inspection
Greg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Isiah was very professional and thorough. He was on time and he called ahead to let me know he was coming. The staff is always very friendly.

Bug & insect exterminationHornet & wasp exterminationService not listed+ Responsiveness+ Punctuality+ Professionalism
Carolyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Brandon did a great job, professional and on time.

Bug & insect extermination
Russell9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technician, Terry Moore, was very helpful and professional when he arrived. I’m happy with Homeshield and pleased with their services thus far. Terry hits all external lights and windows, he treated the front porch area cracks and crevices around the perimeter driveway, also hit up the backyard area cracks and crevices mindful of personal items

Reasonable priceRodent exterminationCockroach exterminationBug & insect extermination
Dale4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Brandon went above and beyond in his service and from initial call to service over the past few months has been great!

Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination+ Value
Drew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Joseph Santiago is great, friendly technician and does everything we ask!

Home inspectionHornet & wasp exterminationGeneral pest inspection
ValerieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They are very courteous and always call before a visit to find out if they need to focus on a certain pest or if a new pest has come in. I don’t remember who was out here today, but they were very attentive to what I told him our insect issues were and he took time clearing out cobwebs everywhere. Thank you

Hornet & wasp exterminationSpider exterminationBug & insect extermination

Show more bug & insect extermination reviews (47 more) →

Price

$71-33% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 72%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination185$56–$131
General pest inspection182$63–$124
Ant extermination148$76–$246
Rodent extermination132$73–$323
Cockroach extermination88$83–$214
Hornet & wasp extermination82$81–$246
Bug & insect extermination67$73–$136
Home inspection65$66–$159

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