Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty97−0.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

HomeShield Pest Control

Lincoln, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #109Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.9★ from 1,560 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeShield Pest Control is better than 93% of wildlife removal services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeShield Pest Control is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeShield Pest Control is better than 97% of wildlife removal services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeShield Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeShield Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeShield Pest Control is better than 21% of wildlife removal services.D
21

Reviews for your job

Customers hired HomeShield Pest Control for 8 kinds of job.

HomeShield Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.184
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$124
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 135
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 184 Google reviews tagged “General pest inspection” · showing 40

Lick-ChopperLocal Guide · 347 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Today we had our home serviced by Darian who performed the quarterly pest control procedures. He was very polite and very professional and had a good spirit and energy; first thing on a Monday morning. It's nice to see young positive people working hard, being happy and doing a good job for their company and…

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionRodent extermination+ Professionalism
Bob16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Wonderful service today. Our service today was a usual thorough job. Our technician did a great job and communicates well and gives excellent service..

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
RickLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Homeshield is always on top of our house care from the outside in! Didn't catch his name but appreciated!

Great priceGeneral pest inspectionAnt extermination
Hope4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had Chris and Elias complete the first service on my home and they were very informative and thorough. They reviewed my contract with me and answered all my questions and concerns. After a sweep of my home, I noted that they removed all wasps nests on my fence line and did a very good job of removing cobwebs that…

Paid $40–60Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
cheryl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

My local Homeshield tech is Isaiah and he is awesome

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
TNT6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great service and always great communication before and after service.. thanks Dominic

Paid $40–60Reasonable priceGeneral pest inspection
Brooke4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

He always is efficient and friendly. We appreciate his work.

General pest inspection
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great service and dependable like always!!

Paid $120–140Great priceGeneral pest inspectionMosquito exterminationCockroach extermination
Laura7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We wanted to thank Seth and HomeShield for a mosquito-free summer! What a luxury to be able to be outside without being bitten. Seth always lets me know when he's here, answers questions competently, and is a pleasure to interact with. We are definitely happy customers!

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Fran4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Having Home Shield take care of a serious rat problem has been great. Alex was here this week and did a very through job of cleaning cobwebs and spraying for bugs. He is new on the job but his service was excellent. I have a new friend. 🤗 Fran Franchetto

Hornet & wasp exterminationRodent exterminationTermite extermination
Tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great friendly and professional service! Very informative and helpful with answering all questions about my home. Upfront about service and rates for what happens before setting up appointment. There’s a monthly fee and service is 2-4 months but at a reasonable rate. They noted they can come out for no charge ant…

Reasonable priceHome inspectionSpider exterminationFlea & mite extermination
RobertLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Isaiah was my tech and he listened to my pest issues carefully and attentively. He went the extra mile to ensure I was satisfied. Highly recommend this business.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Mandeep4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Pest control services performed by Seth. He was very professional and explained the process and expectations. It’s a monthly payment very reasonable compared to other companies.

Paid $40–60Reasonable priceGeneral pest inspectionCockroach extermination
DinaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Isaiah did our service today and he was great. He was very professional and thorough. Thanks home shield.

General pest inspection
Herschel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Terry did a great job and was on time!

Paid $120–140Reasonable priceBug & insect extermination
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

The gate to our yard was left open AGAIN and our dogs got out! This is numerous times your company has done this. It is very clear we have dogs and this carelessness is not ok. If the pool gate was left open with small children would that be ok? First, we would get promised one time and the tech wouldn’t show up…

Paid $80–100Not sureGeneral pest inspection
Carolyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Seth is great. On time. Professional, and does a great job!

Rodent exterminationGeneral pest inspection
V4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Homeshield is, by far, the most professional pest control company in Sacramento County. Their work and routine is first rate. Terry is awesome, and so polite and courteous; he’s very good at his job. I love this company!

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
MikeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I've been with Homeshield for years - The service is great and since starting we've never had any serious bug issues. Exactly what I'm looking for from a pest company. The service and support staff are great. I've missed appts in the past or have forgotten to unlock my sidegate and Homeshield is always open to come…

Paid $120–140Reasonable priceHornet & wasp exterminationTermite exterminationSpider extermination
Leon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Isaiah is very diligent. He showed empathy and diligence in ensuring all the areas are covered.

Rodent exterminationSpider exterminationGeneral pest inspection
Angelique4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I’ve been using Homeshield Pest Control in Rocklin for my pest control service for 13 years. They’re incredibly responsive and so thorough. Recently, Elias McFarlin did my mosquito extermination and routine pest control treatment and I couldn’t be happier! Plus he’s always on the lookout for any other concerns…

Reasonable priceAnt exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Quality+ Professionalism
Katheryn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Isaiah Kelly is my rep for Home Shield. I use their bi-monthly pest control and have been very pleased with the quality of the service. We usually have some question or concerns and Isaiah was very professional, listened to my questions/concerns and provided me with his feedback. He was knowledgeable,…

Reasonable priceBug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Kenny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

He is always on time, polite, and the job is always done correctly. He respects our property and that is greatly appreciated.

Paid $80–100Reasonable priceGeneral pest inspection
CarlaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Everytime, Always pleasant and makes sure all our needs are addressed and taken care of. Does an excellent job keeping our home pest free and very explanatory on procedures.

Paid $40–60Great priceGeneral pest inspectionService not listed
JaneLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Michael from Homeshield came over our home today and did a fantastic job as usual. He was very professional and we walked our front and backyard. He explained everything he did or was doing in a way I could understand it. (Which I appreciated) Very friendly, easy to talk to and more than happy to do anything that I…

Paid $60–80Great priceGeneral pest inspection
Mandi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Isaiah Kelley was excellent when he came out and provided our service. He was very informative and answered all my questions!

Paid $120–140Reasonable priceRodent exterminationGeneral pest inspection
Ginger2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

He was on time, very professional and got all of the services taken care of as well as writing everything down to remember for when he comes back for next time. I was very pleased with this service. Thank you!!!

Reasonable priceGeneral pest inspection
Katie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Jose did a great a job today! Very nice and thorough.

Reasonable priceGeneral pest inspection
Peter7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Excellent service from Elias, helping us eliminate a earwig problem

Paid $40–60Reasonable priceGeneral pest inspection
Alicia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

The technicians from Home Shield are always professional and today was no different. Isaiah Kelly was great.He asked questions about property needs, was extremely thorough, and professional. I appreciated his work and give him a 5 star rating for sure! He's an asset to the company! I’ve used home shield for over two…

Reasonable priceGeneral pest inspectionMosquito exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
Dennis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Joseph did a fantastic job! Very comprehensive! Service was prompt (on time as scheduled). He explained everything about the procedure and process. Joseph represented HomeShield well.

Great priceGeneral pest inspection
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Isaiah Kelly provided excellent service. He was friendly and professional. We moved into a new home and he made sure we were taken care of. We have been with HomeShield for many years and have always been happy with their services.

Paid $40–60Great priceFlea & mite exterminationGeneral pest inspection
Holly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We had service today and our technician was very friendly and courteous. It was a pleasure having Isaiah Kelly again!

Paid $40–60Reasonable priceGeneral pest inspection
sonia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Tech was very polite and friendly

General pest inspection+ Professionalism
NeilLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Nathaniel Pena again provided his usual friendly and efficient work on our monthly pest control service. Thanks!

Reasonable priceSpider exterminationGeneral pest inspection
Christine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Jim services our home regularly. He removes all cobwebs, sprays for pests and checks for rodents. Jim provides excellent customer service and I would welcome him back to my home anytime.

Home inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Holly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Joseph was very professional and explained everything that he was going to do. I appreciate his understanding of my needs and did a great job.

Paid $40–60Reasonable priceHome inspectionGeneral pest inspection
Thomas9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Always the friendliest technicians and very thorough work. Elias was both of these and took the time to explain everything as well. Recommend the company and Elias highly.

Reasonable priceRodent exterminationGeneral pest inspectionAnt extermination
Lorraine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great, called ahead, very personable tech, spent a good 40 minutes here checking all around outside perimeter of the home and yard . Exceptional visit.

Paid $40–60Great priceRodent exterminationGeneral pest inspection
GC510Local Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Very Professional and Flexible Schedules, Decent Prices. Special thanks to Joseph Santiago, Friendly & highly Professional work preformed!

Paid $100–120Reasonable priceAnt exterminationCockroach exterminationFlea & mite extermination+ Professionalism+ Value

Show more general pest inspection reviews (144 more) →

Price

$71-33% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 72%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination185$56–$131
General pest inspection182$63–$124
Ant extermination148$76–$246
Rodent extermination132$73–$323
Cockroach extermination88$83–$214
Hornet & wasp extermination82$81–$246
Bug & insect extermination67$73–$136
Home inspection65$66–$159

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