Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty97−0.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

HomeShield Pest Control

Lincoln, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #109Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.9★ from 1,560 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeShield Pest Control is better than 93% of wildlife removal services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeShield Pest Control is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeShield Pest Control is better than 97% of wildlife removal services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeShield Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeShield Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeShield Pest Control is better than 21% of wildlife removal services.D
21

Reviews for your job

Customers hired HomeShield Pest Control for 8 kinds of job.

HomeShield Pest Control for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.68
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$159
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 123
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 68 Google reviews tagged “Home inspection” · showing 20

Wanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

It was a real pleasure to have Christopher at my home to service my property. Christopher has a great service-oriented, customer-centered approach ! He is friendly, knowledgeable, thorough and adaptable. Christopher deserves all of the monetary compensation, promotions and perks afforded all committed and skilled…

Paid $60–80Reasonable priceHome inspection
Hope4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had Chris and Elias complete the first service on my home and they were very informative and thorough. They reviewed my contract with me and answered all my questions and concerns. After a sweep of my home, I noted that they removed all wasps nests on my fence line and did a very good job of removing cobwebs that…

Paid $40–60Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Laura7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We wanted to thank Seth and HomeShield for a mosquito-free summer! What a luxury to be able to be outside without being bitten. Seth always lets me know when he's here, answers questions competently, and is a pleasure to interact with. We are definitely happy customers!

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
SueLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Taqwa was extremely thorough. Left before and after pics which I appreciated. I feel he went above and beyond to make sure we are are good for the "Spring invasion" of all the new little bugs. Thank you.

Paid $140–160Reasonable priceHome inspection
Tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great friendly and professional service! Very informative and helpful with answering all questions about my home. Upfront about service and rates for what happens before setting up appointment. There’s a monthly fee and service is 2-4 months but at a reasonable rate. They noted they can come out for no charge ant…

Reasonable priceHome inspectionSpider exterminationFlea & mite extermination
Katheryn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Isaiah Kelly is my rep for Home Shield. I use their bi-monthly pest control and have been very pleased with the quality of the service. We usually have some question or concerns and Isaiah was very professional, listened to my questions/concerns and provided me with his feedback. He was knowledgeable,…

Reasonable priceBug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
K1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Outstanding customer service n always there to help/solve our pest control needs

Paid $40–60Reasonable priceHome inspection
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

On going pest control maintenance is the way to go. Thank you Isaiah We are very happy with your job here. We enjoy our virtually pest free home.

Paid $40–60Reasonable priceHome inspection
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Michael completed my home inspection, looking for any entryways that rodents may find. He was on time, professional, and awesome!! He found three at my foundation, and one on my roof! His experience and knowledge are awesome, and key to keeping my home pest free! Thank you, Michael!!

Home inspection
blackhawkswincup2010Local Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I've been doing business with HomeShield for several years now, and they have always been thorough, professional, and extremely courteous. Such was the case today with Isaiah Kelly. He could not have been nicer, nor more accommodating. Thank you!

Reasonable priceHome inspection
Deedren12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great company that we hope to stay in business with. Thanks for helping me with our misunderstanding.

Home inspection
Kristina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Isaiah Kelly was incredibly nice and thorough.

Home inspection
Lela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Delete excellent job 👏

Paid $40–60Reasonable priceHome inspection
Pierre7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Isaiah Kelly came to service my house. He was very respectful, very professional, and did a great job. I hope that he's able to continue servicing my house even though he's from a different area. Great choice Home Shield Pest Control

Home inspection
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

On time. Great communication. Friendly!

Paid $100–120Great priceHome inspection
Christine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Jim services our home regularly. He removes all cobwebs, sprays for pests and checks for rodents. Jim provides excellent customer service and I would welcome him back to my home anytime.

Home inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Randy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

the technician Isaiah was exceptional 5 star

Paid $60–80Reasonable priceHome inspectionRodent extermination
Holly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Joseph was very professional and explained everything that he was going to do. I appreciate his understanding of my needs and did a great job.

Paid $40–60Reasonable priceHome inspectionGeneral pest inspection
Judy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Jim Pryde did a great job, very efficient,

Paid $40–60Reasonable priceHome inspection
MikeLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Always great service. Very professional tech who arrived on time provided quality service. We have a dog and I like how our technician announces he is here so I can make sure our dog is put inside.

Great priceHome inspection

Show more home inspection reviews (48 more) →

Price

$71-33% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 72%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination185$56–$131
General pest inspection182$63–$124
Ant extermination148$76–$246
Rodent extermination132$73–$323
Cockroach extermination88$83–$214
Hornet & wasp extermination82$81–$246
Bug & insect extermination67$73–$136
Home inspection65$66–$159

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