Analyzing 7,340,9417.3M ReviewsFor 20,80520.8K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty97−0.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

HomeShield Pest Control

Lincoln, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #109Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.9★ from 1,560 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeShield Pest Control is better than 93% of wildlife removal services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeShield Pest Control is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeShield Pest Control is better than 97% of wildlife removal services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeShield Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeShield Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeShield Pest Control is better than 21% of wildlife removal services.D
21

Reviews for your job

Customers hired HomeShield Pest Control for 8 kinds of job.

HomeShield Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.132
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 148
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 132 Google reviews tagged “Rodent extermination” · showing 20

thomas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

very good service and for a great deal

Great priceRodent extermination
Carrie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Bobby B has been our technician the last 2 visits and he is awesome. Super kind and efficient. I hope we have him in the future!

Paid $100–120Reasonable priceRodent extermination
Martha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I am new to HomeShield Pest Control and I am so far very pleased with the service. For weeks, we haven't noticed any rats or ants. Antion is my HomeShield technician. He sent me a text the day before my monthly service day to remind me of my next day's service. After the service, Antion sent me a very detailed…

Paid $160–180Reasonable priceRodent extermination
Lick-ChopperLocal Guide · 347 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Today we had our home serviced by Darian who performed the quarterly pest control procedures. He was very polite and very professional and had a good spirit and energy; first thing on a Monday morning. It's nice to see young positive people working hard, being happy and doing a good job for their company and…

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionRodent extermination+ Professionalism
Lorraine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Duirjon was very detailed in explaining what he was doing and very thorough!

Paid $140–160Great priceRodent extermination
Bob16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Wonderful service today. Our service today was a usual thorough job. Our technician did a great job and communicates well and gives excellent service..

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Consistent and thorough. They're communicative and affordable.

Paid $60–80Reasonable priceRodent extermination
Water11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Professional Friendly On time

Paid $160–180Reasonable priceRodent extermination
Laura7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We wanted to thank Seth and HomeShield for a mosquito-free summer! What a luxury to be able to be outside without being bitten. Seth always lets me know when he's here, answers questions competently, and is a pleasure to interact with. We are definitely happy customers!

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very polite & professional!! We highly recommend these guys!!

Paid $200+Reasonable priceRodent extermination
Fran4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Having Home Shield take care of a serious rat problem has been great. Alex was here this week and did a very through job of cleaning cobwebs and spraying for bugs. He is new on the job but his service was excellent. I have a new friend. 🤗 Fran Franchetto

Hornet & wasp exterminationRodent exterminationTermite extermination
RobertLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Isaiah was my tech and he listened to my pest issues carefully and attentively. He went the extra mile to ensure I was satisfied. Highly recommend this business.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Carolyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Seth is great. On time. Professional, and does a great job!

Rodent exterminationGeneral pest inspection
V4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Homeshield is, by far, the most professional pest control company in Sacramento County. Their work and routine is first rate. Terry is awesome, and so polite and courteous; he’s very good at his job. I love this company!

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Leon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Isaiah is very diligent. He showed empathy and diligence in ensuring all the areas are covered.

Rodent exterminationSpider exterminationGeneral pest inspection
Mandi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Isaiah Kelley was excellent when he came out and provided our service. He was very informative and answered all my questions!

Paid $120–140Reasonable priceRodent exterminationGeneral pest inspection
Pamela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I am so glad we switched to this company from Clark Pest Control! They have done a wonderful job keeping our home pest free!

Reasonable priceRodent exterminationAnt extermination
Kranti2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

John was good at his work.

Paid $200+Rodent extermination+ Responsiveness+ Quality+ Professionalism
Greg9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Isaiah Kelly was very polite, professional and on time.

Paid $140–160Reasonable priceRodent extermination
Jay6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Have been using HomeShield Pest Control for over 8 months and love to pass on great working companies! HomeShield gets a 5 star rating you will not be disappointed… Isaiah Kelly is the Rep I always use and does fantastic job for us! Joe & Laurie

Hornet & wasp exterminationRodent exterminationAnt extermination

Show more rodent extermination reviews (112 more) →

Price

$71-33% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 72%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination185$56–$131
General pest inspection182$63–$124
Ant extermination148$76–$246
Rodent extermination132$73–$323
Cockroach extermination88$83–$214
Hornet & wasp extermination82$81–$246
Bug & insect extermination67$73–$136
Home inspection65$66–$159

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