Analyzing 7,421,7237.4M ReviewsFor 20,96821K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty97−0.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

HomeShield Pest Control

Lincoln, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #109Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.9★ from 1,560 Google reviews

📞 Call (916) 675-9086Request a call backWebsite ↗

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeShield Pest Control is better than 93% of wildlife removal services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeShield Pest Control is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeShield Pest Control is better than 97% of wildlife removal services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeShield Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeShield Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeShield Pest Control is better than 21% of wildlife removal services.D
21

Reviews for your job

Customers hired HomeShield Pest Control for 8 kinds of job.

HomeShield Pest Control for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 80
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Termite extermination” · showing 20

Jesse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Elias was amazing, went above and beyond. Answered all my questions with certainty and confidence!

Great priceTermite extermination
Fran4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Having Home Shield take care of a serious rat problem has been great. Alex was here this week and did a very through job of cleaning cobwebs and spraying for bugs. He is new on the job but his service was excellent. I have a new friend. 🤗 Fran Franchetto

Hornet & wasp exterminationRodent exterminationTermite extermination
MikeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I've been with Homeshield for years - The service is great and since starting we've never had any serious bug issues. Exactly what I'm looking for from a pest company. The service and support staff are great. I've missed appts in the past or have forgotten to unlock my sidegate and Homeshield is always open to come…

Paid $120–140Reasonable priceHornet & wasp exterminationTermite exterminationSpider extermination
Ram6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Isaiah serviced at my house two days ago. He did a very good job.

Reasonable priceTermite exterminationSpider extermination
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Joseph is amazing. The service is great, communication is clear, and the bugs are gone. 100% satisfied customers here and we’ll keep using Homeshield Pest Control regularly.

Reasonable priceHornet & wasp exterminationTermite exterminationSpider extermination
Master3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

No more wasps or snails or other pests .Great service, Thank you, Warren Nordendahl

Hornet & wasp exterminationTermite exterminationFlea & mite extermination+ Punctuality+ Quality+ Professionalism
DuncanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jose gamboa's the applicator and he's been at my place several times very satisfied with his performance he's cordial when he arrives make sure that I know that he's there when I'm there absolutely no issues

Paid $80–100Great priceHome inspectionRodent exterminationTermite extermination
Rodney4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service with technician James. He was thorough, professional & informative.

Reasonable priceAnt exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Ruby8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The company, their values and the customer service is absolutely great! We had Brandon come and work on our office and he was so great, reliable, fast and overall just a wonderful person to work with. So glad we we chose this company!

Cockroach exterminationGeneral pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Tony6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had used Homeshield years ago on my primary residence for a drywood termite infestation. This involved tenting our house. I had a great experience then, so when our rental needed termite work I chose Homeshield again. Jessie, JHair and Harrison spent the day trenching around 2 structures, spraying under one house…

Termite extermination+ Professionalism
Bree2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Darien is the definition of professional. He is the reason we will continue to use home shield! Darien is friendly, knowledgeable, and helpful. He explains the services and actually listens and executes on time every time. Thank you homeshield and Darien! Ps- the MOST pet friendly pest services including their…

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Been using this service for a few months and I come to appreciate their thoroughness. The technician (Antonio) always goes out of his way to ensure that he addresses any of our pest concerns.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Julie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They are great. Always come within the times given. They always check in with you when they arrive to check on any concerns. Staff is always so friendly. Luigi Hernandez was awesome! Very polite and pleasant. Listened to my concerns and did a great job as usual! I love that they are willing to come back out to your…

Ant exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $160–180Reasonable priceTermite extermination
susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Julie4 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
ChristineLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Flea & mite exterminationMosquito exterminationRental property inspections+ Professionalism
Mark5 years ago★★★★★

Rating only, no written review.

Cockroach exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Sheri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Cockroach exterminationSpider exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality

Show more termite extermination reviews (1 more) →

Price

$71-33% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 72%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination185$56–$131
General pest inspection182$63–$124
Ant extermination148$76–$246
Rodent extermination132$73–$323
Cockroach extermination88$83–$214
Hornet & wasp extermination82$81–$246
Bug & insect extermination67$73–$136
Home inspection65$66–$159

Compare with

Brilliant Pest Solutions logoBrilliant Pest SolutionsExperts Score 100Lincoln · 5.00★EcoGuard Pest Management logoEcoGuard Pest ManagementExperts Score 83Lincoln · 4.86★