Analyzing 5,471,9325.5M ReviewsFor 14,76214.8K Experts

HomeShield Pest Control logo
HomeShield Pest Control
San Juan Capistrano, CA · 5.0★ (184)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%88+38.5Reliability 19%81+15.2Value 13%9+1.1Momentum 10%47+4.7Track record 9%5+0.4Accountability 6%55+3.4Experts Score= 63Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63
RankPosition by Experts Score among all companies we track in this category.#9
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$79
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0.5%

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HomeShield Pest Control for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.20
Usually paidThe price range customers picked most often for this job.$1–20
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$128–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 44/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 5 Google reviews tagged “Termite inspection”

J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

I would not recommend using this company. My experience with them started when I called them on a Tuesday. I was hoping to get a spot termite treatment on some ceiling joists in a bathroom. The Sheetrock was removed so the area I was looking to treat was fully exposed. I told them on the initial call that I needed…

OverpricedTermite inspection
Kay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We had a small issue with Homeshield that was quickly resolved by Danny the Branch Manager. He assured me that our service was not in in any way affected and came out to our home and re-serviced the whole house. Now that's what I call GREAT CUSTOMER SERVICE!! I will recommend them to ALL that inquire about Pest Control Service. D.W. - Irvine,CA

Paid $40–60Great priceTermite inspectionTermite exterminationSpider extermination
JLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

leon was great explained everything great personally.

Reasonable priceTermite inspection
Robert13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Alek Miranda was at my house over 3 hours. He spent almost 45 minutes in my attic in the heat of the day. He walked my entire yard 2-3 times along with walking my entire roof. He is highly informational, I learned more about Rats and Termites than I probably really need to know. He actually waited for me to take…

Paid $200+Reasonable priceRodent exterminationTermite inspectionTermite extermination
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $1–20Great priceTermite inspection

Why it scores 63How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%88+38.5Reliability 19%81+15.2Value 13%9+1.1Momentum 10%47+4.7Track record 9%5+0.4Accountability 6%55+3.4Experts Score= 63Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction88
Reliability81
Craft & service—
Value9
Momentum47
Track record5
Accountability55

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