Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 48%89+42.3Reliability 21%84+17.8Value 13%60+7.5Momentum 13%100+12.5Replies to reviews 6%53+3.3Experts Score= 83Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREHomeShield Pest Control
San Juan Capistrano, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 66 bed bug exterminators · 5.0★ from 184 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 38% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.HomeShield Pest Control is better than 89% of bed bug exterminators.A
89
ReliabilityReliability · 17% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months, or the 20 newest if fewer (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.HomeShield Pest Control is better than 84% of bed bug exterminators.A
84
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.HomeShield Pest Control is better than —% of bed bug exterminators.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), 35% vs the category.HomeShield Pest Control is better than 60% of bed bug exterminators.B
60
MomentumMomentum · 10% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100.HomeShield Pest Control is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 5% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), 35% vs the category.HomeShield Pest Control is better than 53% of bed bug exterminators.C
53
Reviews for your job
Customers hired HomeShield Pest Control for 8 kinds of job.
HomeShield Pest Control for bat extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$79-27% vs typical bed bug exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 27%Reasonable 65%Overpriced 3%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 19 | $88–$371 |
| Spider extermination | 12 | $88–$161 |
| General pest inspection | 11 | $63–$124 |
| Bug & insect extermination | 10 | $73–$133 |
| Ant extermination | 8 | $56–$246 |
| Termite inspection | 5 | $121–$371 |
| Mosquito extermination | 4 | $50–$113 |
| Hornet & wasp extermination | 4 | $86–$323 |
