Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%88+38.5Reliability 19%81+15.2Value 13%9+1.1Momentum 10%47+4.7Track record 9%5+0.4Accountability 6%55+3.4Experts Score= 63Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREHomeShield Pest Control
San Juan Capistrano, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 29 bed bug exterminators · 5.0★ from 184 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.HomeShield Pest Control is better than 88% of bed bug exterminators.A
88
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).HomeShield Pest Control is better than 81% of bed bug exterminators.A
81
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.HomeShield Pest Control is better than —% of bed bug exterminators.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.HomeShield Pest Control is better than 9% of bed bug exterminators.F
9
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.HomeShield Pest Control is better than 47% of bed bug exterminators.C
47
Track recordTrack record · 7% of the scoreReview volume and years with reviews.HomeShield Pest Control is better than 5% of bed bug exterminators.F
5
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.HomeShield Pest Control is better than 55% of bed bug exterminators.C
55
Reviews for your job
Customers hired HomeShield Pest Control for 8 kinds of job.
HomeShield Pest Control for bug & insect extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$126
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 10 Google reviews tagged “Bug & insect extermination”
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Edward is friendly and always fits his schedule to fit my needs. He’s very willing to do the extra things that make our home pest free
Paid $80–100Reasonable priceRodent exterminationBug & insect exterminationAnt extermination
Carolyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Brandon was very kind, patient and detailed. Thank you for sending a very respectful individual.
Reasonable priceCockroach exterminationBug & insect extermination
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Abraham was great!
General pest inspectionCockroach exterminationBug & insect extermination
Stev5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
He was Knowledgeable and efficient - and friendly
Spider exterminationGeneral pest inspectionBug & insect extermination
Rhonda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Always does a great job!!
Paid $40–60Great priceBug & insect extermination
Robert13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Alek Miranda was at my house over 3 hours. He spent almost 45 minutes in my attic in the heat of the day. He walked my entire yard 2-3 times along with walking my entire roof. He is highly informational, I learned more about Rats and Termites than I probably really need to know. He actually waited for me to take…
Paid $200+Reasonable priceRodent exterminationTermite inspectionTermite extermination
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Very Thorough and professional. Nice guy that represents your company well.
Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Yvette9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Very professional and polite. I appreciate the thorough service I receive.
Cockroach exterminationBug & insect exterminationAnt extermination
Roderick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Rating only, no written review.
Reasonable priceSpider exterminationBug & insect extermination
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Rating only, no written review.
Paid $40–60Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Price
$79-18% vs typical bed bug exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 27%Reasonable 65%Overpriced 3%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 19 | $60–$323 |
| Spider extermination | 12 | $85–$152 |
| General pest inspection | 11 | $63–$119 |
| Bug & insect extermination | 10 | $63–$126 |
| Ant extermination | 8 | $48–$189 |
| Termite inspection | 5 | $128–$371 |
| Mosquito extermination | 4 | — |
| Hornet & wasp extermination | 4 | $71–$214 |
