Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%88+38.5Reliability 19%81+15.2Value 13%9+1.1Momentum 10%47+4.7Track record 9%5+0.4Accountability 6%55+3.4Experts Score= 63Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREHomeShield Pest Control
San Juan Capistrano, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 29 bed bug exterminators · 5.0★ from 184 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.HomeShield Pest Control is better than 88% of bed bug exterminators.A
88
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).HomeShield Pest Control is better than 81% of bed bug exterminators.A
81
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.HomeShield Pest Control is better than —% of bed bug exterminators.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.HomeShield Pest Control is better than 9% of bed bug exterminators.F
9
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.HomeShield Pest Control is better than 47% of bed bug exterminators.C
47
Track recordTrack record · 7% of the scoreReview volume and years with reviews.HomeShield Pest Control is better than 5% of bed bug exterminators.F
5
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.HomeShield Pest Control is better than 55% of bed bug exterminators.C
55
Reviews for your job
Customers hired HomeShield Pest Control for 8 kinds of job.
HomeShield Pest Control for cockroach extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$188
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 20
All 3 Google reviews tagged “Cockroach extermination”
Carolyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Brandon was very kind, patient and detailed. Thank you for sending a very respectful individual.
Reasonable priceCockroach exterminationBug & insect extermination
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Abraham was great!
General pest inspectionCockroach exterminationBug & insect extermination
Yvette9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Very professional and polite. I appreciate the thorough service I receive.
Cockroach exterminationBug & insect exterminationAnt extermination
Price
$79-18% vs typical bed bug exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 27%Reasonable 65%Overpriced 3%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 19 | $60–$323 |
| Spider extermination | 12 | $85–$152 |
| General pest inspection | 11 | $63–$119 |
| Bug & insect extermination | 10 | $63–$126 |
| Ant extermination | 8 | $48–$189 |
| Termite inspection | 5 | $128–$371 |
| Mosquito extermination | 4 | — |
| Hornet & wasp extermination | 4 | $71–$214 |
