Experts Reviews · Company report
HomeShield Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%37+2.6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

HomeShield Pest Control

Vacaville, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #186Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 547 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeShield Pest Control is better than 91% of pest control services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeShield Pest Control is better than 87% of pest control services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeShield Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeShield Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeShield Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeShield Pest Control is better than 37% of pest control services.D
37

Reviews for your job

Customers hired HomeShield Pest Control for 8 kinds of job.

HomeShield Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#143 / 211
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Ant extermination”

Wendy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Brian Smiley did a great job.

Paid $60–80Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
Desmond1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Our technician Bradon was very knowledgeable and informative. He gave us suggestions on services that would address our concerns and even gave us some tips to help with services that were outside the companies scope. We appreciate the open friendly demeanor he showed towards us.

Paid $60–80Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
Donna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Our technician was perfect very respectful and knowledgeable

Paid $80–100Great priceRodent exterminationBug & insect exterminationAnt extermination
Della1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

H was very efficient and friendly, and let me know exactly what he was doing. I would recommend Brdon again

Paid $40–60Reasonable priceAnt extermination
Julie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Bradon Smiley is a wonderful technician for Homeshield! He is always very polite and does a thorough job! He is very knowledgeable about everything I ask him. I would recommend their services to all and Bradon especially!

Paid $100–120Reasonable priceAnt exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
VenessaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Bradon was great! Showed up on time & was friendly & efficient. Always nice to talk to and explains exactly what was done. No longer have to worry about bugs since starting service with Home Shield.

Paid $40–60Reasonable priceBug & insect exterminationAnt extermination
Dee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Isaiah Kelly from Homeshield pest Control did a great job. He gives you a summary of the things he did and what pesticides he used. Great service!

Rodent exterminationSpider exterminationFlea & mite extermination
Todd7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Home Shield has been responsive to our needs, and Braedon our tech did a very thorough job. He was professional and polite.

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Fredina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Seth notified me when he first arrived and was professional and friendly. I’m giving him 4 stars because he left our dog run gate to the backyard open and did not completely close the large side gate at the right side of our house.

Paid $60–80Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Angel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Bradon texts me when he is on his way which I really appreciate since we have pets. He is very friendly, he does a good job, and he explains everything that he does. After he is done, he asks if there is anything else I need. It makes such a difference when we have someone who is very nice and helpful!

Paid $140–160Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Glenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Very courteous , nice, seems to take his job seriously, enjoys what he does. Asks pertinent questions, very concerned about our safety… takes his job seriously. Braden is a keeper.

Paid $20–40Reasonable priceSpider exterminationAnt extermination
halie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Bradon was very thorough and went above and beyond by checking rates for my daughter’s place. Thank you !

General pest inspectionBug & insect exterminationAnt extermination
DArmstorff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very friendly and thorough.

Paid $40–60Reasonable priceAnt extermination
Ciarra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Awesome service! Bradon our tech was so thorough and professional and took the time to listen and address my concerns, plus they were able to get me an appointment quickly and take care of these nasty ants!

Paid $120–140Great priceGeneral pest inspectionAnt extermination
marissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bradon Smiley does an Awesome job.seems he enjoyes it .Always makes sure to smile,be courteous and have small talk while working .

Paid $40–60Reasonable priceSpider exterminationAnt extermination
Apochalypze7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Braden was very helpful and took care of our ant problem and made sure we had everything covered. Highly recommend

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bradon Smiley was very friendly, caring, knowledgeable! Treated house inside and out! Was very sympathetic to my hatred for ants. He even told me that a cause for my ant problem is the amount of dog poop next door! ( Wish Bradon could help me with my neighbor!) He also swept down the cobwebs in my garage. He was…

Not sureAnt extermination
DeeLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about my pest control technician. Bradon always shows up with a smile, great energy, and a positive attitude. He really listens to my concerns, takes the time to explain things clearly, and makes sure the job is done right. It’s such a relief knowing my home is well taken…

Customer photo from Dee's review
Great priceAnt extermination
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This is the best pest control company I have ever used. My technician, Daniel Moseley, is the best. He is always courteous, friendly and professional. He goes above and beyond. I showed him a picture I had taken of a bug I had never seen on my property before. He took the time to look it up and let me know what it…

Ant exterminationBug & insect exterminationFlea & mite extermination
Deborah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Called ahead, at the gate early/on time, informative, helpful, kind, thorough over and above... Another visit, another 5 star. Daniel is great. Large business building and he remembers what I need done even when I'm not here :)

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had an excellent experience with Brandon who helped treat our ant issues and passed along so much knowledge!

Ant extermination+ Quality
Tara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brandon came out to service an ant issue we were having. He walked us through the options and educated us on the process. He was very thorough going through the exterior of the house. We highly recommend!

Ant exterminationSpider extermination
Amberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brandon is very professional. The first appointment was easy to setup. Highly recommended.

Ant exterminationHome inspectionMosquito extermination+ Responsiveness+ Punctuality+ Professionalism
RandallLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very personal and professional - we highly recommend Kenneth.

Ant extermination+ Responsiveness+ Quality+ Professionalism
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend. Brandon was terrific! He was professional, attentive to my concerns, and knowledgeable. It is obvious that he is very thorough as well. Thank you!

Ant extermination+ Responsiveness+ Quality+ Professionalism
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brandon was very professional and arrived right on time. He performed a very thorough pest inspection and also was very honest with us and explained that problem we were having with flying ants was seasonal and not an issue and there was no need to spray at this moment. Excellent service!

Ant exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Agape2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceHornet & wasp exterminationTermite inspectionAnt extermination
Joseph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Lorri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceSpider exterminationAnt extermination
Kathya year ago★★★★★

Rating only, no written review.

Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Ant extermination+ Responsiveness

Price

$62-48% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 61%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination53$66–$146
Spider extermination47$73–$159
General pest inspection41$66–$136
Rodent extermination31$91–$323
Ant extermination31$86–$246
Hornet & wasp extermination16$99–$282
Cockroach extermination15$88–$282
Termite inspection9$93–$323

Compare with