Analyzing 8,172,1868.2M ReviewsFor 23,13323.1K Experts

Experts Reviews · Company report
HomeShield Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%37+2.6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

HomeShield Pest Control

Vacaville, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #186Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 547 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeShield Pest Control is better than 91% of pest control services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeShield Pest Control is better than 87% of pest control services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeShield Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeShield Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeShield Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeShield Pest Control is better than 37% of pest control services.D
37

Reviews for your job

Customers hired HomeShield Pest Control for 8 kinds of job.

HomeShield Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#120 / 186
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Cockroach extermination”

Jared1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Bradon was a great technician, he was very polite and professional. He went out of his way to explain things and give suggestions.

Cockroach exterminationBug & insect extermination
PamelaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Bradon, again, 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 Again YOU ROCK Homeshield is BLESSED TO HAVE YOU Not trying to yell, just want you all to notice.What type of a person you have working for you. you are amazing, a rock star. You simply have the best customer i've ever had. ❤️ ever, you always go out of your way and above and…

Great priceRodent exterminationSpider exterminationGeneral pest inspection
Dee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Isaiah Kelly from Homeshield pest Control did a great job. He gives you a summary of the things he did and what pesticides he used. Great service!

Rodent exterminationSpider exterminationFlea & mite extermination
Todd7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Home Shield has been responsive to our needs, and Braedon our tech did a very thorough job. He was professional and polite.

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Kirsten4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We have used this company for several years now. Very happy with the service. He does a great job!

Paid $40–60Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
Vanessa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They generally do a good job. Price is fair considering they come out anytime in between scheduled appointments. My technician is friendly and does a thorough job. Overall I am content with the service.

Paid $40–60Reasonable priceSpider exterminationCockroach extermination
Samuel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Awesome job!!!

Great priceTermite exterminationSpider exterminationFlea & mite extermination
Valory4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bradon did a great job today with special attention to spider extermination on our back deck.

Paid $40–60Reasonable priceSpider exterminationCockroach extermination
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon Smiley is our Tech. He’s very friendly, knowledgeable and thorough. We highly recommend him!

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Braden gave great service and explanation

Cockroach exterminationBug & insect extermination
Diana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bradon was the tech for my son’s house in Vacaville. I saw the professionalism and passion for his job so when I needed pest control service, I knew I had to use this company. Their scheduler is very accommodating and quick compared to other companies. When I found out Bradon was the tech scheduled for my house…

Reasonable priceCockroach extermination
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very friendly and thorough.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Deborah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Called ahead, at the gate early/on time, informative, helpful, kind, thorough over and above... Another visit, another 5 star. Daniel is great. Large business building and he remembers what I need done even when I'm not here :)

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Luke8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brandon was great - he helped us identify the problems we had and was very timely and communicative

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Kathya year ago★★★★★

Rating only, no written review.

Reasonable priceSpider exterminationCockroach exterminationAnt extermination

Price

$62-48% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 61%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination53$66–$146
Spider extermination47$73–$159
General pest inspection41$66–$136
Rodent extermination31$91–$323
Ant extermination31$86–$246
Hornet & wasp extermination16$99–$282
Cockroach extermination15$88–$282
Termite inspection9$93–$323

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