Analyzing 8,172,1868.2M ReviewsFor 23,13323.1K Experts

Experts Reviews · Company report
HomeShield Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%37+2.6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

HomeShield Pest Control

Vacaville, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #186Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 547 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeShield Pest Control is better than 91% of pest control services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeShield Pest Control is better than 87% of pest control services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeShield Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeShield Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeShield Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeShield Pest Control is better than 37% of pest control services.D
37

Reviews for your job

Customers hired HomeShield Pest Control for 8 kinds of job.

HomeShield Pest Control for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.33
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 50/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#158 / 159
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Flea & mite extermination”

Dee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Isaiah Kelly from Homeshield pest Control did a great job. He gives you a summary of the things he did and what pesticides he used. Great service!

Rodent exterminationSpider exterminationFlea & mite extermination
Fredina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Seth notified me when he first arrived and was professional and friendly. I’m giving him 4 stars because he left our dog run gate to the backyard open and did not completely close the large side gate at the right side of our house.

Paid $60–80Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Angel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Bradon texts me when he is on his way which I really appreciate since we have pets. He is very friendly, he does a good job, and he explains everything that he does. After he is done, he asks if there is anything else I need. It makes such a difference when we have someone who is very nice and helpful!

Paid $140–160Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Mario8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

Called for a quote and the manager couldn’t even tell me what chemical they would use for a flea treatment.

Flea & mite extermination
Samuel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Awesome job!!!

Great priceTermite exterminationSpider exterminationFlea & mite extermination
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My tech Johnny did an amazing job. Very thoughtful, knowledgeable and hopefully he stays as my tech

Paid $80–100Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very friendly and thorough.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This is the best pest control company I have ever used. My technician, Daniel Moseley, is the best. He is always courteous, friendly and professional. He goes above and beyond. I showed him a picture I had taken of a bug I had never seen on my property before. He took the time to look it up and let me know what it…

Ant exterminationBug & insect exterminationFlea & mite extermination
Joseph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination

Price

$62-48% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 61%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination53$66–$146
Spider extermination47$73–$159
General pest inspection41$66–$136
Rodent extermination31$91–$323
Ant extermination31$86–$246
Hornet & wasp extermination16$99–$282
Cockroach extermination15$88–$282
Termite inspection9$93–$323

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