Experts Reviews · Company report
HomeShield Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%37+2.6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

HomeShield Pest Control

Vacaville, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #203Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.9★ from 547 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeShield Pest Control is better than 91% of pest control services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeShield Pest Control is better than 87% of pest control services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeShield Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeShield Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeShield Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeShield Pest Control is better than 37% of pest control services.D
37

Reviews for your job

Customers hired HomeShield Pest Control for 8 kinds of job.

HomeShield Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$139
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#130 / 234
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 42 Google reviews tagged “General pest inspection”

Patrick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Braden was exceptional in explaining the services provided.. if we have any problems they will come out immediately. Couldn’t ask for better services

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
EDWARD5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Braden is extremely professional

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Victoria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

They are great, reasonable and very helpful. They have different options on chemicals and I am very happy. We have been using them for over 3 years now

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Quality+ Professionalism
Julie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Bradon Smiley is a wonderful technician for Homeshield! He is always very polite and does a thorough job! He is very knowledgeable about everything I ask him. I would recommend their services to all and Bradon especially!

Paid $100–120Reasonable priceAnt exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Kimberly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Daniel is excellent! Really enjoy this company!

Paid $60–80Reasonable priceRodent extermination+ Quality
Cassandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great service

Paid $60–80Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
Meagan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Brandon is very thorough and polite, great service!

Reasonable priceGeneral pest inspection
PamelaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Bradon, again, 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 Again YOU ROCK Homeshield is BLESSED TO HAVE YOU Not trying to yell, just want you all to notice.What type of a person you have working for you. you are amazing, a rock star. You simply have the best customer i've ever had. ❤️ ever, you always go out of your way and above and…

Great priceRodent exterminationSpider exterminationGeneral pest inspection
Alice5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Bradon was the service technician who came out today. He showed up early within the timeframe given and immediately started working. He was efficient and thorough. Afterwards Bradon explained the service he performed and asked if I had any questions or concerns. I would highly recommend Bradon and HomeShield for handling pest control around the home.

Paid $40–60Reasonable priceGeneral pest inspectionBug & insect extermination
Todd7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Home Shield has been responsive to our needs, and Braedon our tech did a very thorough job. He was professional and polite.

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Rochelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Brandon was more than a 5-star technician. He communicated promptly and took great care are he serviced my home. I’m appreciative of his service.

General pest inspection
Fredina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Seth notified me when he first arrived and was professional and friendly. I’m giving him 4 stars because he left our dog run gate to the backyard open and did not completely close the large side gate at the right side of our house.

Paid $60–80Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Ladonna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Mr Brandon Smiley was very friendly and polite, had a smile on his face while doing his job and was able to do it quickly, and efficiently. We have a dog and he greeted her with a friendly hello and petted her gently. I was very satisfied with his visit.

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Cheri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I love these guys! Always courteous, thoughtful and gets the job done well. I highly recommend this service. Thanks Aaron!

Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
Yasmin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent service

General pest inspection
halie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Bradon was very thorough and went above and beyond by checking rates for my daughter’s place. Thank you !

General pest inspectionBug & insect exterminationAnt extermination
ChristinaLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Our home was serviced for the first time by Home Shield as we recently switched. Our technician was Bradon, He was extremely knowledgeable and very helpful and I appreciateed all of the time he spent with me.

Reasonable priceGeneral pest inspection
Liz6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Bradon was amazing!! Thanks so much

Rodent exterminationGeneral pest inspection
Nolo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Had a service done today by Bradon and he did a fantastic job! He was very knowledgeable and kind. He is a bears fan so I am reluctantly writing this but nonetheless he is great at what he does and made me want to keep using the service!

Great priceGeneral pest inspection
Ciarra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Awesome service! Bradon our tech was so thorough and professional and took the time to listen and address my concerns, plus they were able to get me an appointment quickly and take care of these nasty ants!

Paid $120–140Great priceGeneral pest inspectionAnt extermination
KerrieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Braden always comes and helps with whatever our issue would be. He is always very polite and friendly. The service he and Home Shield Pest provide is outstanding.

Paid $40–60Reasonable priceHornet & wasp exterminationGeneral pest inspection
Walidah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very professional and polite.

Not sureGeneral pest inspection
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My tech Johnny did an amazing job. Very thoughtful, knowledgeable and hopefully he stays as my tech

Paid $80–100Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Vincent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

5 stars for Brendan! Takes time to update.

Paid $60–80OverpricedGeneral pest inspection
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bradon did a fantastic job, as usual! He is so friendly and professional, we love to see him!

Great priceRodent exterminationSpider exterminationGeneral pest inspection
Apochalypze7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Braden was very helpful and took care of our ant problem and made sure we had everything covered. Highly recommend

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Dianna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Technician: Brandon Smiley

Reasonable priceSpider exterminationGeneral pest inspection
Maleah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always amazing customer service! They are always on top of it within a day if I have a pest or insect concern, but out of 5 years of service they have been able to keep my home protected

Paid $40–60Great priceGeneral pest inspectionBug & insect extermination
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon Smiley is our Tech. He’s very friendly, knowledgeable and thorough. We highly recommend him!

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
DeborahLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He was kind. Informative. Caring. Went over and above

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This is the best pest control company I have ever used. My technician, Daniel Moseley, is the best. He is always courteous, friendly and professional. He goes above and beyond. I showed him a picture I had taken of a bug I had never seen on my property before. He took the time to look it up and let me know what it…

Ant exterminationBug & insect exterminationFlea & mite extermination
Joann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have had the pleasure of having Brandon from HomeShield Pest Control. service our home on two occasions, and each time has been exceptional. Brandon is incredibly efficient and professional. He always answers any questions we have about the pests and the treatment process. It is reassuring to have someone who is…

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Amberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brandon is very professional. The first appointment was easy to setup. Highly recommended.

Ant exterminationHome inspectionMosquito extermination+ Responsiveness+ Punctuality+ Professionalism
Samantha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brandon was awesome! Very professional!

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Professionalism
Wendy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Happy with Home Shield Pest Control. Jim Pryde provided exceptional customer service.

General pest inspection+ Responsiveness+ Punctuality+ Quality
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brandon was very professional and arrived right on time. He performed a very thorough pest inspection and also was very honest with us and explained that problem we were having with flying ants was seasonal and not an issue and there was no need to spray at this moment. Excellent service!

Ant exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
brittany9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We’ve been Customers of home shield for the past few years, and their services have always been great. Brandon was the one who provided our service and he was exceptional. He was incredibly friendly and informative. He even offered to flip my outdoor furniture over to spray and clean, Which is a service I was never…

Bug & insect exterminationGeneral pest inspection+ Quality+ Professionalism
PeterEdited 6 months ago★★★★★

Rating only, no written review.

Paid $40–60Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral pest inspection
Treisa11 months ago★★★★★

Rating only, no written review.

Not sureGeneral pest inspection
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $20–40Great priceGeneral pest inspectionBug & insect extermination
Water11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Gutter cleaningGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality

Price

$62-48% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 61%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination53$66–$148
Spider extermination47$73–$164
General pest inspection41$63–$139
Rodent extermination31$91–$323
Ant extermination31$83–$246
Hornet & wasp extermination16$99–$282
Cockroach extermination15$85–$282
Termite inspection9$83–$323

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