Analyzing 8,172,1868.2M ReviewsFor 23,13323.1K Experts

Experts Reviews · Company report
HomeShield Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%37+2.6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

HomeShield Pest Control

Vacaville, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #186Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 547 Google reviews

📞 Call (949) 850-3504Request a call backWebsite ↗

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeShield Pest Control is better than 91% of pest control services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeShield Pest Control is better than 87% of pest control services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeShield Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeShield Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeShield Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeShield Pest Control is better than 37% of pest control services.D
37

Reviews for your job

Customers hired HomeShield Pest Control for 8 kinds of job.

HomeShield Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#74 / 221
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Rodent extermination” · showing 20

JoyceLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Salis did a great job.

Paid $60–80Reasonable priceRodent extermination
Cesar3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Bradon was amazing! He answered all our questions and was so kind to our little puppy!

Paid $180–200Great priceRodent extermination
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Antion did a fine job and reported in at the end of the service on the details of his visit.

Hornet & wasp exterminationSpider exterminationMosquito extermination
Patrick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Braden was exceptional in explaining the services provided.. if we have any problems they will come out immediately. Couldn’t ask for better services

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Sandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Bradon Smiley was great!! He was efficient, knows his job well and asked if I needed anything else to ensure I got the best service.

Paid $40–60Reasonable priceRodent extermination
Donna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Our technician was perfect very respectful and knowledgeable

Paid $80–100Great priceRodent exterminationBug & insect exterminationAnt extermination
EDWARD5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Braden is extremely professional

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Julie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Bradon Smiley is a wonderful technician for Homeshield! He is always very polite and does a thorough job! He is very knowledgeable about everything I ask him. I would recommend their services to all and Bradon especially!

Paid $100–120Reasonable priceAnt exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Shervin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

The technician was very good. He did an excellent job. His recommendations were quite helpful. Unfortunately I forgot his name. I would like to know his name to ask his service for next time.

Reasonable priceRodent extermination
Kimberly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Daniel is excellent! Really enjoy this company!

Paid $60–80Reasonable priceRodent extermination+ Quality
PamelaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Bradon, again, 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 Again YOU ROCK Homeshield is BLESSED TO HAVE YOU Not trying to yell, just want you all to notice.What type of a person you have working for you. you are amazing, a rock star. You simply have the best customer i've ever had. ❤️ ever, you always go out of your way and above and…

Great priceRodent exterminationSpider exterminationGeneral pest inspection
Dee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Isaiah Kelly from Homeshield pest Control did a great job. He gives you a summary of the things he did and what pesticides he used. Great service!

Rodent exterminationSpider exterminationFlea & mite extermination
Shornora5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon did a great job job today. Very happy with his service

Paid $200+Great priceRodent extermination
Angel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Bradon texts me when he is on his way which I really appreciate since we have pets. He is very friendly, he does a good job, and he explains everything that he does. After he is done, he asks if there is anything else I need. It makes such a difference when we have someone who is very nice and helpful!

Paid $140–160Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Cheri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I love these guys! Always courteous, thoughtful and gets the job done well. I highly recommend this service. Thanks Aaron!

Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
Rosalind4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jordan was very kind and informative. This company is very good and accommodating.

Great priceHornet & wasp exterminationRodent extermination
Liz6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Bradon was amazing!! Thanks so much

Rodent exterminationGeneral pest inspection
jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

First time using this company and will continue to. Bradon was knowledgeable and answered my questions. He explained the whole process step by step and even recommended other services I could use.

Paid $200+Great priceRodent extermination
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bradon did a fantastic job, as usual! He is so friendly and professional, we love to see him!

Great priceRodent exterminationSpider exterminationGeneral pest inspection
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very friendly and thorough.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination

Show more rodent extermination reviews (11 more) →

Price

$62-48% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 61%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination53$66–$146
Spider extermination47$73–$159
General pest inspection41$66–$136
Rodent extermination31$91–$323
Ant extermination31$86–$246
Hornet & wasp extermination16$99–$282
Cockroach extermination15$88–$282
Termite inspection9$93–$323

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