How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty96−0.4Momentum penalty60−4Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREHomeTeam Pest Defense
Jacksonville, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 4.9★ from 1,222 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired HomeTeam Pest Defense for 8 kinds of job.
HomeTeam Pest Defense for ant extermination
Clear ✕All 124 Google reviews tagged “Ant extermination” · showing 120
Always professional,not rushed,
For a great many years, Home Team has done a five star job protecting our home; plus a second property and house that we no longer own.They are thorough, professional, friendly and reliable.The woods behind our house leaves us vulnerable to critters and bugs who want to make our house their home. Home team has made…
The technician, Zach,was not only extremely knowledgeable about all kinds of bugs. He really took the time to spray, put down different types of pellets, etc. The people that came here from my previous company were here treating and gone before I could turn around. Not so with Zach. I was thoroughly satisfied with my service.
Dakota was absolutely amazing Love her. Can't wait to see her again. Thank you, home team.!
Home Teams technicians are friendly, professional and respectful of my property. They always ensure to contact me before someone arrives at my home.
Top level service that was easy to get started and very affordable. Alex was very knowledgeable and helped set up my service and Orlando arrived to do the work. Both were friendly and answered all my questions. I am very pleased with Hometeam services.
They are always so kind whether on the phone or in person. Our Technician is a very thorough young man who always acts on any of my questions or concerns. We've been using this company for a while now and I would recommend them to any friends or family asking for a good pest company.
Service techs did a great job.
Excellent service
FOLLOWED UP!! Matt always does a good job.
"Tubes in the Wall" are the greatest in "critter" defense. We are serviced by Home Team member "Travis" (*****) who is positively the most knowalagable persor on critter control. He has become a welcome service member at our household in Florida.
Took care of our needs and hopefully we'll continue to use them down the road
Weve always been happy with Hometeam. We are picky customers and they regularly obligue us.
We have used this service for over 2 years. Have not had many issues with insects inside our home. They treat our home through tubes in our walls and termite traps outside. So far so good.
Have used them for over 20 years! Love their service and their employees!
Quick and responsive. Staff is polite and courteous.
Great service providers. They listen to any concerns and follow-up right away .
Excellent service and extremely professional. Always return my calls and accommodate my schedule. Rarely have a bug, and if I do they will make a special trip / house call to take care of any problems
Dalton was a technical rep today he did a great job very thorough and careful
I’ve been a customer for 20 years but get no discount. I think their service is good but constantly increasing in price. I might start seeing what other companies offer.
This company is awesome and Greg is amazing. Everyone is so friendly and helpful, from my first interaction over the phone to my first service. Their pricing is unbeatable for the service they are providing. Thank you!
Provided excellent service and support!
Great and courteous people.
Florida, very professional . Took time to explain process. Overall good experience.
They were very professional and nice!!!
My technician Ricky was on time, professional, friendly and efficient.
Service tech was polite, informative and thorough.
Professional and very polite. Asked questions and explained services.
Very thorough. Edwin was professional yet approachable and explained everything he was doing. Highly recommend.
Very professional and helpful. They took the time to explain the process and answer my questions.
Dillion was my service rep and educated me on preventative measures to ensure my home is protected.
Listed above. Exceptionally efficient and effective Service. They will always be my go to.
Great experience! Prompt and professional service. Friendly and courteous staff!
I am very pleased with my first pest service from HomeTeam. Ethan was on time, professional, and very friendly. He listened to all of my concerns and carefully addressed every bug problem I had, especially with the black ants I've been struggling with. The level of detail was outstanding as he tracked the slow ants…
They were very professional and courteous.
David was very pleasant and professional. He explained the entire process before and after the job was completed. He was able to answer all my questions in detail. I am very satisfied with service rendered.
Love the service I have received from this pest team for several years. Always available to come out quickly to help resolve whatever issue may arise.
The HomeTeam team was excellent. They showed up on time, were very thorough in explaining their services and process, and very friendly. I would very much recommend their services.
Top quality from start to finish. Terrance did a great job answering all of my questions when I saw him and his truck while I was walking my dog. He was able to fit me in that day! Very impressed with the customer service and knowledge.
Great service. They gave us an appointment right away and the technician was on time, polite, trustworthy. The sales person responsible for the contract and scheduling was super helpful and accommodating. He answered all of our questions. Highly recommend.
Joseph my inspector was awesome. I only want him to do my house. Great personality as well
The HomeTeam employee was on time, knowledgeable, respectful and did as he said.
Philip was excellent. Took care of the entire house and surrounding yard. Explained everything in detail, including the treatment and the program. Highly recommend.
This was my first scheduled service with Home Team. Our technician, Kenny, was thorough, knowledgeable and friendly.
Very professional and customer service oriented. I would definitely recommend to my family and friends. Definitely went above and beyond.
Very friendly and professional
The service was very professional. Thank You very much Mr. Sean
Very professional service with friendly technicians and office staff. Provides digital receipts and answers all your questions.
Customer service was excellent and they were very knowledgeable and patient about all the questions I asked, they were also professional with a business friendly personality and I recommend them to anyone because the work they did was awesome when they were finished my house look like it had been painted that’s how…
Excellent service and amazingly professional team! Highly recommend them!
We have been customers for more than 5 years and have been consistently impressed with the professionalism of the technicians and consistent quality of the service they perform. Our most recent service performed by Joel was a great example of the high quality service that we have received. I recommend this provider.
Very professional and well explained service.
Bryan Wiggins was the Home Team Pest Technician who helped to refill our Taexx in-home insect protection system and restock our termite protection system outside our house. He was courteous and explained everything he was doing, adding tips on how to keep our house insect-free after he sprayed both inside and out.…
Service was great!
They are extremely professional, courteous and helpful. They make you feel important and will happily answer any questions that you may have. I am so happy to have chosen them.
This was our first meeting and both men were very friendly and professional. They knew their product and explained the process very specifically. They took their time with the explanations. I hope to never know as much as they do about bugs! Thank you to both Philip and Scott.
He was friendly, explained everything, gave us the options, and fixed our current bug problems. Thanks!
The technician was very kind and professional. He thoroughly answered my questions. Service was quick and precise. Would definitely recommend.
Travis is the Best! On time, efficient, effective, pleasant and very informative!
I was very happy with our initial termite inspection and pest control service. Everything was explained to us and our technician was very friendly and professional.
We were able to establish with Home Team Pest Defense (HTPD) quickly, I called and they had someone out within the next few days. When Derrick arrived, he explained the entire process and answered all my questions and concerns at that time as well as Tessa at the time of appointment set up. It has been a little over…
Everyone we encountered was phenomenal! Susan was able to get us set up for our first treatment and was extremely nice and friendly while doing so. Sean was our technician, he was very thorough when treating our home as well as very personable! We are very happy that we chose Home Team Pest control! I highly recommend them!
My husband and I moved into our newly built home less than a week ago. I called HomeTeam to schedule a technician to inspect and treat the interior and exterior of the house. The technician arrived promptly at the agreed upon time. He was polite, respectful and very informative. Services were provided in a quick,…
Ronnie was very personable and explained everything he was going to do. As new Florida residents, he also made suggestions as to what plants to avoid that would encourage pests.
On time, quick polite and professional. Highly recommend
Quick to get out to our home
I called HomeTeam Pest about a pretty urgent ant issue within our new home, and they were very quick to respond, gave me some helpful tips for controlling the ants prior to their arrival, and scheduled someone to come out the very next day. The gentleman that came to our home was very kind, informative, and…
Very professional and explained the process so I would understand what to look for between services. Tony was a great Tech I highly recommend this company for pest control.
We received services for pest control and mosquitoes. Both gentleman who came were professional. They wore their mask and covered their shoes before entering my house. The communicated every thing they were doing.
They did a thorough job both inside and out.
Excellent service
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 211 | $56–$116 |
| Ant extermination | 124 | $71–$186 |
| Bug & insect extermination | 122 | $58–$116 |
| Home inspection | 119 | $63–$171 |
| Spider extermination | 110 | $65–$146 |
| Termite inspection | 102 | $91–$371 |
| Cockroach extermination | 100 | $90–$282 |
| Hornet & wasp extermination | 76 | $61–$246 |
