How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty96−0.4Momentum penalty60−4Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREHomeTeam Pest Defense
Jacksonville, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 4.9★ from 1,222 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired HomeTeam Pest Defense for 8 kinds of job.
HomeTeam Pest Defense for bug & insect extermination
Clear ✕All 122 Google reviews tagged “Bug & insect extermination”
Always professional,not rushed,
Super fast response to our request for service! The technician was very thorough taking care of everything we needed. He also cleaned our soffits of spider webs.
Our Hone Team Rep is awesome. Always explains everything. If we need anything extra, the response is fast. Brian has been taking care of us for years and does an exceptional job .
For a great many years, Home Team has done a five star job protecting our home; plus a second property and house that we no longer own.They are thorough, professional, friendly and reliable.The woods behind our house leaves us vulnerable to critters and bugs who want to make our house their home. Home team has made…
Fantastic job very thorough
Home Teams technicians are friendly, professional and respectful of my property. They always ensure to contact me before someone arrives at my home.
Trent and Travis were amazing ! Professional and respectful and kind! Robin was a great help to us when setting up service with the Home Team.
They are always so kind whether on the phone or in person. Our Technician is a very thorough young man who always acts on any of my questions or concerns. We've been using this company for a while now and I would recommend them to any friends or family asking for a good pest company.
Takes great care to keep us pest free!
Service techs did a great job.
Very thorough technicians. Company is always easy to work with.
Excellent service
Wilfredo was very professional and courteous. He performed our first service. He explained the service in detail and was so kind in telling me that if we had any questions or concerns after our service not to hesitate to call. He said a technician would come out any time between services if we needed them to.…
Been a customer for over 10 years. We have had the same tech most of that time. Which i think speaks well of the company. Quick to respond when we have issues. Which are rare. Very happy with service.
Very dependable quality services!
They are always extremely nice and professional. The quality of their work is excellent.
Excellent service
FOLLOWED UP!! Matt always does a good job.
The staff at Home team are always very professional and go out of their way to make sure the customers are happy. From the lady who schedules to the tech who comes to the house, they are the best.
I have been using HomeTeam for the past 5 years and have not been disappointed. Their service is professional, customer centric, of high quality and very responsive. I am very happy with the value I receive. I highly recommend them.
"Tubes in the Wall" are the greatest in "critter" defense. We are serviced by Home Team member "Travis" (*****) who is positively the most knowalagable persor on critter control. He has become a welcome service member at our household in Florida.
We’ve used Home Team since we built our home 8+years ago. They are reliable, on time, professional, communicate well and we’ve had no pest issues because of their service.
HomeTeam did a great job doing a Taexx service and setting up our Sentricon system for our home. They were on time, very friendly and super professional. Would highly recommend.
Courteous technician
We have used this service for over 2 years. Have not had many issues with insects inside our home. They treat our home through tubes in our walls and termite traps outside. So far so good.
Matt B. did a fantastic job in helping me with my concerns...5 star approval
Have used them for over 20 years! Love their service and their employees!
Ryan was amazing! Very knowledgeable took the time to explain everything. He knows his profession and is happy to share his knowledge. The entire team worked together like a well oiled machine.
Quick and responsive. Staff is polite and courteous.
Great company and customer service
Consistent good quality and detail to work. There specialist are very well trained and spend the time to do the job right.
I've been using this company for over 12 years, and I reccomend them for everyone for pest control. Great pricing as well. I always pay for services yearly, you get a discount
I've lived in Florida my entire life and bugs were always an issue. That’s the way I thought life was until I used HomeTeam. Since we bought our home and hired them we have never, ever seen one single bug that did not just walk in. These folks have pest control down to an exact science. It's rather remarkable. This…
Great service and quality work!
Professional and knowledgeable technicians.
Great service !!
Excellent service and extremely professional. Always return my calls and accommodate my schedule. Rarely have a bug, and if I do they will make a special trip / house call to take care of any problems
Dalton was a technical rep today he did a great job very thorough and careful
Hometeam always does a great job. Their techs are polite and knowledgeable. They always let us know when they arrive and when they’re done. I would recommend them to anyone.
Travis has done an excellent job keeping our house insect free for 4 years.
Have been using Home Team for 4 years. Always responsive and do a great job.
Always come out when I need them. Al ways professional and willing to address issues. Billing office needs a bit of work (sending invoices when already paid & renewals after) but overall would recommend.
Hometeam responded to our rodent problem by sending Chris out to our house within an hour. Chris recommended a solution. We agreed and he came back and installed it same day. We appreciate Hometeam and Chris.
Been with home team for years. Never had a complaint. They’re very professional & thorough!
The man that treated my home was on time for the appointment, and did a great job of concisely explaining the situation. I highly recommend this company.
I’ve been a customer for 20 years but get no discount. I think their service is good but constantly increasing in price. I might start seeing what other companies offer.
I’m am so impressed with this company from my first call with them through the friendly, professional and helpful tech who completed the work. Their pricing is fair. And their communication with the customer exemplary. I highly recommend them.
Great service! And, I’ve lived in Florida most of my life and this is the first time my home has been pretty much bug-free!
First application, tech was prompt, full of information and courteous.
Zach, the technician who came to my house, was fabulous. He explained what he was going to be doing and was very thorough and professional. Great service by Zach!
Very responsive to your needs and requests.
The technician was very professional.
Good.
Thank you for a great job attain to detail
They where quick to come. They did a fantastic job
We continue to use Home Team for our pest control because they are consistent in satisfying our needs! Their employees are courteous, knowledgeable and professional. Holly & Travis were our point of contacts at our last home and we just met Dylon this past weekend who also was professional & courteous! We used this…
Great and courteous people.
Kenneth was friendly and professional
On time courteous and through
The technician was very informative and professional
Florida, very professional . Took time to explain process. Overall good experience.
They were very professional and nice!!!
David was extremely professional and knowledgeable. They did an extensive bug control.. very happy with service…
This company is great - responsive, fast service, professional, quality work. Highly recommend!
The exterminator showed up on time and with the proper equipment. He had a trainee in tow. And explained everything as he was doing it to the trainee and to me so that we both understood why he did each of the treatments.
Service tech was polite, informative and thorough.
Professional and very polite. Asked questions and explained services.
Dillion was my service rep and educated me on preventative measures to ensure my home is protected.
HomeTeam provided excellent service. Our exterminator inspected the outside and inside of our house, cleaned off spiderwebs and destroyed hornet nests, then sprayed to stop any other bugs. Our tech was professional and answered all of our questions. Would definitely recommend!
My new technician was on time, listened to my concerns and tackled every area I asked to be sprayed in my new home. My family has used Home Team Pest for 11 years and it’s nice to know that even when you move, the service is still top notch! Definitely trust the Home Team family!
Totally professional and knowledgeable in extermination services. We're very happy and comfortable in our bug free home.
Great experience! Prompt and professional service. Friendly and courteous staff!
Kenny is fantastic! He’s very thorough and knowledgeable. He takes pride in his work and is very personable. Great customer experience!
Very professional & thorough - highly recommend!
My technician is an outstanding young man first who knows his product. He was able to set me up with counseling and additional services on the spot. The call in process was seem less as well. Additionally, I recommended them to my daughter and they gladly gave her my referral discount. This company is all about customer service.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 211 | $56–$116 |
| Ant extermination | 124 | $71–$186 |
| Bug & insect extermination | 122 | $58–$116 |
| Home inspection | 119 | $63–$171 |
| Spider extermination | 110 | $65–$146 |
| Termite inspection | 102 | $91–$371 |
| Cockroach extermination | 100 | $90–$282 |
| Hornet & wasp extermination | 76 | $61–$246 |
