How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%4+0.6Craft & service 20%71+14.2Value 10%32+3.2Momentum 8%4+0.3Track record 7%69+4.8Accountability 5%61+3.1Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCOREHomeTeam Pest Defense
Jacksonville, FL · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 4.9★ from 1,222 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: satisfaction.
Reviews for your job
Customers hired HomeTeam Pest Defense for 8 kinds of job.
HomeTeam Pest Defense for cockroach extermination
Clear ✕All 100 Google reviews tagged “Cockroach extermination” · showing 40
Super fast response to our request for service! The technician was very thorough taking care of everything we needed. He also cleaned our soffits of spider webs.
Excellent work Marticulus inspection. Great work
Fantastic job very thorough
Service techs did a great job.
Excellent service and representative.He did a terrific job. Answered all my questions and kept me informed.
Been a customer for over 10 years. We have had the same tech most of that time. Which i think speaks well of the company. Quick to respond when we have issues. Which are rare. Very happy with service.
They are always extremely nice and professional. The quality of their work is excellent.
FOLLOWED UP!! Matt always does a good job.
Courteous technician
Have used them for over 20 years! Love their service and their employees!
I've lived in Florida my entire life and bugs were always an issue. That’s the way I thought life was until I used HomeTeam. Since we bought our home and hired them we have never, ever seen one single bug that did not just walk in. These folks have pest control down to an exact science. It's rather remarkable. This…
Excellent service and extremely professional. Always return my calls and accommodate my schedule. Rarely have a bug, and if I do they will make a special trip / house call to take care of any problems
Dalton was a technical rep today he did a great job very thorough and careful
Travis has done an excellent job keeping our house insect free for 4 years.
Hometeam responded to our rodent problem by sending Chris out to our house within an hour. Chris recommended a solution. We agreed and he came back and installed it same day. We appreciate Hometeam and Chris.
Been with home team for years. Never had a complaint. They’re very professional & thorough!
The man that treated my home was on time for the appointment, and did a great job of concisely explaining the situation. I highly recommend this company.
I’ve been a customer for 20 years but get no discount. I think their service is good but constantly increasing in price. I might start seeing what other companies offer.
Great service! And, I’ve lived in Florida most of my life and this is the first time my home has been pretty much bug-free!
Very responsive to your needs and requests.
I had an excellent experience with Bryan of Home Team Pest Defense. He was punctual and immediately got to work conducting a thorough inspection of both the inside and outside of my house. He identified problem areas and expertly laid down baits and chemicals to effectively address the issue. He was also very…
Florida, very professional . Took time to explain process. Overall good experience.
Professional and very polite. Asked questions and explained services.
Very thorough. Edwin was professional yet approachable and explained everything he was doing. Highly recommend.
Technician Willey is an outstanding exterminator. He explained in detail the type of roaches, how they multiply, the treatment, and scheduled a follow up plan. He is an excellent representative of your team.
HomeTeam provided excellent service. Our exterminator inspected the outside and inside of our house, cleaned off spiderwebs and destroyed hornet nests, then sprayed to stop any other bugs. Our tech was professional and answered all of our questions. Would definitely recommend!
Listed above. Exceptionally efficient and effective Service. They will always be my go to.
Totally professional and knowledgeable in extermination services. We're very happy and comfortable in our bug free home.
I am very pleased with my first pest service from HomeTeam. Ethan was on time, professional, and very friendly. He listened to all of my concerns and carefully addressed every bug problem I had, especially with the black ants I've been struggling with. The level of detail was outstanding as he tracked the slow ants…
They were very professional and courteous.
David was very pleasant and professional. He explained the entire process before and after the job was completed. He was able to answer all my questions in detail. I am very satisfied with service rendered.
Love the service I have received from this pest team for several years. Always available to come out quickly to help resolve whatever issue may arise.
They were quick to respond, professional, and polite.
Great service. Would definitely recommend.
Top quality from start to finish. Terrance did a great job answering all of my questions when I saw him and his truck while I was walking my dog. He was able to fit me in that day! Very impressed with the customer service and knowledge.
Great service. They gave us an appointment right away and the technician was on time, polite, trustworthy. The sales person responsible for the contract and scheduling was super helpful and accommodating. He answered all of our questions. Highly recommend.
Joseph my inspector was awesome. I only want him to do my house. Great personality as well
The HomeTeam employee was on time, knowledgeable, respectful and did as he said.
Philip was excellent. Took care of the entire house and surrounding yard. Explained everything in detail, including the treatment and the program. Highly recommend.
This was my first scheduled service with Home Team. Our technician, Kenny, was thorough, knowledgeable and friendly.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 211 | $56–$116 |
| Ant extermination | 124 | $71–$187 |
| Bug & insect extermination | 122 | $61–$119 |
| Home inspection | 119 | $63–$176 |
| Spider extermination | 110 | $63–$151 |
| Termite inspection | 102 | $128–$426 |
| Cockroach extermination | 100 | $76–$282 |
| Hornet & wasp extermination | 76 | $58–$282 |
