Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%4+0.6Craft & service 20%71+14.2Value 10%32+3.2Momentum 8%4+0.3Track record 7%69+4.8Accountability 5%61+3.1Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCOREHomeTeam Pest Defense
Jacksonville, FL · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 4.9★ from 1,222 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: satisfaction.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.HomeTeam Pest Defense is better than 1% of ant exterminators.F
1
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).HomeTeam Pest Defense is better than 4% of ant exterminators.F
4
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.HomeTeam Pest Defense is better than 71% of ant exterminators.B
71
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.HomeTeam Pest Defense is better than 32% of ant exterminators.D
32
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.HomeTeam Pest Defense is better than 4% of ant exterminators.F
4
Track recordTrack record · 7% of the scoreReview volume and years with reviews.HomeTeam Pest Defense is better than 69% of ant exterminators.B
69
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.HomeTeam Pest Defense is better than 61% of ant exterminators.B
61
Reviews for your job
Customers hired HomeTeam Pest Defense for 8 kinds of job.
HomeTeam Pest Defense for general wildlife removal
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 22
All 4 Google reviews tagged “General wildlife removal”
Kyle14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Joseph my inspector was awesome. I only want him to do my house. Great personality as well
Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
They did a thorough job both inside and out.
Ant exterminationBed bug exterminationBee extermination
Karolina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Bug & insect exterminationSpider exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Ant exterminationBed bug exterminationBee extermination
Price
$124+25% vs typical ant exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 21%Reasonable 67%Overpriced 8%Not sure 4%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 211 | $56–$116 |
| Ant extermination | 124 | $71–$187 |
| Bug & insect extermination | 122 | $61–$119 |
| Home inspection | 119 | $63–$176 |
| Spider extermination | 110 | $63–$151 |
| Termite inspection | 102 | $128–$426 |
| Cockroach extermination | 100 | $76–$282 |
| Hornet & wasp extermination | 76 | $58–$282 |
