How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%4+0.6Craft & service 20%71+14.2Value 10%32+3.2Momentum 8%4+0.3Track record 7%69+4.8Accountability 5%61+3.1Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCOREHomeTeam Pest Defense
Jacksonville, FL · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 4.9★ from 1,222 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: satisfaction.
Reviews for your job
Customers hired HomeTeam Pest Defense for 8 kinds of job.
HomeTeam Pest Defense for spider extermination
Clear ✕All 110 Google reviews tagged “Spider extermination” · showing 40
Always professional,not rushed,
Excellent work Marticulus inspection. Great work
Fantastic job very thorough
Dakota was absolutely amazing Love her. Can't wait to see her again. Thank you, home team.!
They are always so kind whether on the phone or in person. Our Technician is a very thorough young man who always acts on any of my questions or concerns. We've been using this company for a while now and I would recommend them to any friends or family asking for a good pest company.
Excellent service and representative.He did a terrific job. Answered all my questions and kept me informed.
Excellent service
FOLLOWED UP!! Matt always does a good job.
The staff at Home team are always very professional and go out of their way to make sure the customers are happy. From the lady who schedules to the tech who comes to the house, they are the best.
"Tubes in the Wall" are the greatest in "critter" defense. We are serviced by Home Team member "Travis" (*****) who is positively the most knowalagable persor on critter control. He has become a welcome service member at our household in Florida.
Took care of our needs and hopefully we'll continue to use them down the road
The experience was very positive and would have rated this a 5 if I did not need to go out and clean my windows after the treatment on my patio and front porch
We have used this service for over 2 years. Have not had many issues with insects inside our home. They treat our home through tubes in our walls and termite traps outside. So far so good.
Have used them for over 20 years! Love their service and their employees!
Ryan was amazing! Very knowledgeable took the time to explain everything. He knows his profession and is happy to share his knowledge. The entire team worked together like a well oiled machine.
I've lived in Florida my entire life and bugs were always an issue. That’s the way I thought life was until I used HomeTeam. Since we bought our home and hired them we have never, ever seen one single bug that did not just walk in. These folks have pest control down to an exact science. It's rather remarkable. This…
Hometeam responded to our rodent problem by sending Chris out to our house within an hour. Chris recommended a solution. We agreed and he came back and installed it same day. We appreciate Hometeam and Chris.
I’m am so impressed with this company from my first call with them through the friendly, professional and helpful tech who completed the work. Their pricing is fair. And their communication with the customer exemplary. I highly recommend them.
Great and courteous people.
Florida, very professional . Took time to explain process. Overall good experience.
They were very professional and nice!!!
Service tech was polite, informative and thorough.
Professional and very polite. Asked questions and explained services.
Very thorough. Edwin was professional yet approachable and explained everything he was doing. Highly recommend.
Dillion was my service rep and educated me on preventative measures to ensure my home is protected.
I am very pleased with my first pest service from HomeTeam. Ethan was on time, professional, and very friendly. He listened to all of my concerns and carefully addressed every bug problem I had, especially with the black ants I've been struggling with. The level of detail was outstanding as he tracked the slow ants…
They were very professional and courteous.
David was very pleasant and professional. He explained the entire process before and after the job was completed. He was able to answer all my questions in detail. I am very satisfied with service rendered.
Love the service I have received from this pest team for several years. Always available to come out quickly to help resolve whatever issue may arise.
The HomeTeam team was excellent. They showed up on time, were very thorough in explaining their services and process, and very friendly. I would very much recommend their services.
Great service, prompt
Top quality from start to finish. Terrance did a great job answering all of my questions when I saw him and his truck while I was walking my dog. He was able to fit me in that day! Very impressed with the customer service and knowledge.
Great service. They gave us an appointment right away and the technician was on time, polite, trustworthy. The sales person responsible for the contract and scheduling was super helpful and accommodating. He answered all of our questions. Highly recommend.
Joseph my inspector was awesome. I only want him to do my house. Great personality as well
The HomeTeam employee was on time, knowledgeable, respectful and did as he said.
Philip was excellent. Took care of the entire house and surrounding yard. Explained everything in detail, including the treatment and the program. Highly recommend.
This was my first scheduled service with Home Team. Our technician, Kenny, was thorough, knowledgeable and friendly.
Very professional and customer service oriented. I would definitely recommend to my family and friends. Definitely went above and beyond.
Very friendly and professional
The service was very professional. Thank You very much Mr. Sean
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 211 | $56–$116 |
| Ant extermination | 124 | $71–$187 |
| Bug & insect extermination | 122 | $61–$119 |
| Home inspection | 119 | $63–$176 |
| Spider extermination | 110 | $63–$151 |
| Termite inspection | 102 | $128–$426 |
| Cockroach extermination | 100 | $76–$282 |
| Hornet & wasp extermination | 76 | $58–$282 |
