How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%4+0.6Craft & service 20%71+14.2Value 10%32+3.2Momentum 8%4+0.3Track record 7%69+4.8Accountability 5%61+3.1Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCOREHomeTeam Pest Defense
Jacksonville, FL · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 4.9★ from 1,222 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: satisfaction.
Reviews for your job
Customers hired HomeTeam Pest Defense for 8 kinds of job.
HomeTeam Pest Defense for termite inspection
Clear ✕All 102 Google reviews tagged “Termite inspection” · showing 60
Patrick and the team continue to execute flawlessly. Highly recommend.
I’ve had a really good experience with HomeTeam Pest Defense. They are always very responsive and quick to address any questions or concerns I have. Whenever I’ve needed a technician to come out, they’ve been able to schedule someone either the same day or the next day, which I really appreciate. Communication is…
Super fast response to our request for service! The technician was very thorough taking care of everything we needed. He also cleaned our soffits of spider webs.
For a great many years, Home Team has done a five star job protecting our home; plus a second property and house that we no longer own.They are thorough, professional, friendly and reliable.The woods behind our house leaves us vulnerable to critters and bugs who want to make our house their home. Home team has made…
The gentleman that came to my house did a very thorough job.
The man that came was very good. He checked all the stations found an active one. He explained everything to me and was very professional. He mentioned to me that Ken stepped down and won’t be doing this anymore and he was just filling in until a permanent person will be here. I was sad knowing it won’t be him. Great guy.
Trent and Travis were amazing ! Professional and respectful and kind! Robin was a great help to us when setting up service with the Home Team.
Very happy with the results in just a short time. Everyone was very professional &helpful. Will recommend this company to friends & family.
Takes great care to keep us pest free!
Service techs did a great job.
Very thorough technicians. Company is always easy to work with.
Both Techs Dakota and Terrese were excellent on service. I would high recommend them.
They are always extremely nice and professional. The quality of their work is excellent.
Technician was excellent!
The staff at Home team are always very professional and go out of their way to make sure the customers are happy. From the lady who schedules to the tech who comes to the house, they are the best.
I have been using HomeTeam for the past 5 years and have not been disappointed. Their service is professional, customer centric, of high quality and very responsive. I am very happy with the value I receive. I highly recommend them.
"Tubes in the Wall" are the greatest in "critter" defense. We are serviced by Home Team member "Travis" (*****) who is positively the most knowalagable persor on critter control. He has become a welcome service member at our household in Florida.
We’ve used Home Team since we built our home 8+years ago. They are reliable, on time, professional, communicate well and we’ve had no pest issues because of their service.
Home Team Pest Control provides great customer service and is very responsive if I need any type of service. Very thorough when providing the services. I would recommend them to anyone.
Weve always been happy with Hometeam. We are picky customers and they regularly obligue us.
HomeTeam did a great job doing a Taexx service and setting up our Sentricon system for our home. They were on time, very friendly and super professional. Would highly recommend.
We have used this service for over 2 years. Have not had many issues with insects inside our home. They treat our home through tubes in our walls and termite traps outside. So far so good.
The Tech was polite and professional. But I just viewed my Service Comments report online. I totally disagree with the 3 “recommendations” that are checked off: 1. I do NOT have any trees or shrubs touching the house 2. I do NOT have any stacked wood against the house 3. I do NOT have any earth-to-wood contact…
Have used them for over 20 years! Love their service and their employees!
Great company and customer service
Consistent good quality and detail to work. There specialist are very well trained and spend the time to do the job right.
I've lived in Florida my entire life and bugs were always an issue. That’s the way I thought life was until I used HomeTeam. Since we bought our home and hired them we have never, ever seen one single bug that did not just walk in. These folks have pest control down to an exact science. It's rather remarkable. This…
Great service and quality work!
Have used them for 4 years and could not be happier. They protect my house from all kinds of pests and termites. They are extremely thorough.
Hometeam always does a great job. Their techs are polite and knowledgeable. They always let us know when they arrive and when they’re done. I would recommend them to anyone.
Travis has done an excellent job keeping our house insect free for 4 years.
Always come out when I need them. Al ways professional and willing to address issues. Billing office needs a bit of work (sending invoices when already paid & renewals after) but overall would recommend.
Hometeam responded to our rodent problem by sending Chris out to our house within an hour. Chris recommended a solution. We agreed and he came back and installed it same day. We appreciate Hometeam and Chris.
Been with home team for years. Never had a complaint. They’re very professional & thorough!
The technician was professional, knowledgeable, and courteous. He did an excellent job of serving my home. He was a step above the competition.
I’ve been a customer for 20 years but get no discount. I think their service is good but constantly increasing in price. I might start seeing what other companies offer.
Zach, the technician who came to my house, was fabulous. He explained what he was going to be doing and was very thorough and professional. Great service by Zach!
Florida, very professional . Took time to explain process. Overall good experience.
They were very professional and nice!!!
Very professional and helpful. They took the time to explain the process and answer my questions.
HomeTeam provided excellent service. Our exterminator inspected the outside and inside of our house, cleaned off spiderwebs and destroyed hornet nests, then sprayed to stop any other bugs. Our tech was professional and answered all of our questions. Would definitely recommend!
Totally professional and knowledgeable in extermination services. We're very happy and comfortable in our bug free home.
Great experience! Prompt and professional service. Friendly and courteous staff!
Kenny is fantastic! He’s very thorough and knowledgeable. He takes pride in his work and is very personable. Great customer experience!
The HomeTeam team was excellent. They showed up on time, were very thorough in explaining their services and process, and very friendly. I would very much recommend their services.
Great service. They gave us an appointment right away and the technician was on time, polite, trustworthy. The sales person responsible for the contract and scheduling was super helpful and accommodating. He answered all of our questions. Highly recommend.
Joseph my inspector was awesome. I only want him to do my house. Great personality as well
Start up Service on a new home. Initial spray around the perimeter and checked for any insect infestation. I’ve used Home Team Pest Control in my previous home they do a great job are very responsive and effective.
Very professional and customer service oriented. I would definitely recommend to my family and friends. Definitely went above and beyond.
Setting up service was easy, technician was on time, courteous, and answered all our questions. I highly recommend Home Team!
The service was very professional. Thank You very much Mr. Sean
Very professional service with friendly technicians and office staff. Provides digital receipts and answers all your questions.
Customer service was excellent and they were very knowledgeable and patient about all the questions I asked, they were also professional with a business friendly personality and I recommend them to anyone because the work they did was awesome when they were finished my house look like it had been painted that’s how…
Excellent service and amazingly professional team! Highly recommend them!
Very good service and tech.
We have been customers for more than 5 years and have been consistently impressed with the professionalism of the technicians and consistent quality of the service they perform. Our most recent service performed by Joel was a great example of the high quality service that we have received. I recommend this provider.
Bryan Wiggins was the Home Team Pest Technician who helped to refill our Taexx in-home insect protection system and restock our termite protection system outside our house. He was courteous and explained everything he was doing, adding tips on how to keep our house insect-free after he sprayed both inside and out.…
They are extremely professional, courteous and helpful. They make you feel important and will happily answer any questions that you may have. I am so happy to have chosen them.
I was very happy with our initial termite inspection and pest control service. Everything was explained to us and our technician was very friendly and professional.
My husband and I moved into our newly built home less than a week ago. I called HomeTeam to schedule a technician to inspect and treat the interior and exterior of the house. The technician arrived promptly at the agreed upon time. He was polite, respectful and very informative. Services were provided in a quick,…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 211 | $56–$116 |
| Ant extermination | 124 | $71–$187 |
| Bug & insect extermination | 122 | $61–$119 |
| Home inspection | 119 | $63–$176 |
| Spider extermination | 110 | $63–$151 |
| Termite inspection | 102 | $128–$426 |
| Cockroach extermination | 100 | $76–$282 |
| Hornet & wasp extermination | 76 | $58–$282 |
