Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts

Experts Reviews · Company report
HomeTeam Pest Defense logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty97−0.3Momentum penalty79−2.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

HomeTeam Pest Defense

Las Vegas, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 81 termite control services · 4.9★ from 1,889 Google reviews

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Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeTeam Pest Defense is better than 89% of termite control services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeTeam Pest Defense is better than 84% of termite control services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeTeam Pest Defense is better than 97% of termite control services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeTeam Pest Defense is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeTeam Pest Defense is better than 79% of termite control services.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeTeam Pest Defense is better than 39% of termite control services.D
39

Reviews for your job

Customers hired HomeTeam Pest Defense for 8 kinds of job.

HomeTeam Pest Defense for bee extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$24–$255
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Bee extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 35

All 27 Google reviews tagged “Bee extermination”

KennethLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I am very happy I switched to Home Team a few years ago, Jared is an excellent tech, top notch customer service and most importantly, no bugs.

Hornet & wasp exterminationTermite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
JerryLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always on time. And always gives detailed survey of house.

Hornet & wasp exterminationTermite exterminationSpider extermination+ Responsiveness+ Value
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Have use this company for many years. Reliable professional service.

Ant exterminationBee exterminationBug & insect extermination+ Professionalism
robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good job

Bee exterminationBug & insect exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

II have been working with HomeTeam Pest Defense for 3 years with no issues. My tech Anthony is great, courteous, and always responsive. I trust him and enjoy working with him.

Bee exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
RickLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My tech was courteous and professional. He explained what he was dispersing and what it was controlling. My tech was very thorough and meticulous. Goodbye bugs!

Bee exterminationBug & insect exterminationCockroach extermination+ Quality+ Professionalism
PaulLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Do an awesome job techs are great!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
GaryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My tech, William, is GREAT!! He services my home inside and out. The bugs don't have a chance. He looks for problems and corrects them. Always super friendly and takes whatever time is required to make sure your satisfied. And the office is very warm and responsive also. I have recommended them many times and they…

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and communication. Also very helpful with any pest issues that arise between services.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
Brett1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dana, the technician was very thorough and explained everything very well.

Bee exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Patrick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

HomeTeam Pest Control performs regular service on two properties. We couldn’t be happier with the service. In three years we’ve had two different technicians and both were professional and communication with each was top notch.

Ant exterminationBee exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
chelseaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Started the service based on good reviews. Very responsive and show up on time.

Bed bug exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
Delicate4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wonderful service, efficient, professional. Mr. William was kind and every helpful, he educated me on the pests in my backyard (wasp/hornets) he searched to every 10ft cypress I had (6) removed and sprayed the nests, and even cleaned the area- when he was done he provided me his card, and said they will be back in…

Ant exterminationBee exterminationCockroach extermination+ Professionalism+ Value
J7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My tech Dana is friendly, thorough and on time

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Professionalism
Alan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been with Home Team for over two years and Frank has been my pest control pro the whole time. He’s a knowledgeable professional and also punctual and courteous. I appreciate the texts reminding me when he’d be coming and the follow up texts after. I haven’t seen a single pest since I retained their service.…

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Teresa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination
Jeff12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Professionalism+ Value
Alan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
UrsulaLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Professionalism
Tysha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
JaniceLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Fred5 years ago★★★★★

Rating only, no written review.

Bee exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Francine11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bee exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Armand5 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Jerome5 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Patty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
mad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Price

$81-11% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 65%Overpriced 5%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection278$50–$106
Bug & insect extermination225$56–$108
Spider extermination160$61–$139
Ant extermination145$61–$161
Cockroach extermination144$58–$156
Home inspection136$56–$144
Rodent extermination73$68–$323
Hornet & wasp extermination68$58–$156

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