Experts Reviews · Company report
HomeTeam Pest Defense logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty97−0.3Momentum penalty79−2.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

HomeTeam Pest Defense

Las Vegas, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 81 termite control services · 4.9★ from 1,889 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeTeam Pest Defense is better than 89% of termite control services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeTeam Pest Defense is better than 84% of termite control services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeTeam Pest Defense is better than 97% of termite control services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeTeam Pest Defense is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeTeam Pest Defense is better than 79% of termite control services.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeTeam Pest Defense is better than 39% of termite control services.D
39

Reviews for your job

Customers hired HomeTeam Pest Defense for 8 kinds of job.

HomeTeam Pest Defense for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.225
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$108
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 225 Google reviews tagged “Bug & insect extermination” · showing 40

Pam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Still not one critter in the house, garage or yard. Very good service. Very happy with Home team

Reasonable priceBug & insect extermination
Zachery12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Kevin does as excellent job scheduling and completing work! Very courteous and professional service! Thanks Kevin.

Bug & insect extermination+ Quality+ Professionalism
BeckyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

They do the tubes in the walls. That really works. Responsive and a very nice rep. Always helps

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Professionalism
JoeLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Donte, our technician with HomeTeam, has been responsive, focused, and always on-time. Extremely dependable. No supervision ever necessary. Have not had a pest (cockroach, spider, scorpion, etc., ) in over 13 years thanks to HomeTeam Highly recommend their service!

Spider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
Neil10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thomas has been great. He always great with communication.

Paid $100–120Reasonable priceBug & insect extermination+ Responsiveness+ Punctuality+ Quality
GaryLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

These guys are great. Courtesy, professionalism and friendliness abound. Recently, I arrived home just after Jesus and his partner had finished outside. I found them up the street and asked them to come back for the inside treatment. They did so with big smiles on their faces. Nice, really nice.

General pest inspectionBug & insect extermination+ Responsiveness+ Quality+ Professionalism
PhyllisLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Donte keeps my home bug free and that’s what it’s all about.

Paid $100–120Reasonable priceBug & insect extermination+ Responsiveness+ Punctuality+ Quality
TobyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Hugo did a great job explaining the application of the pesticides!

Bug & insect extermination+ Professionalism
LV13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The communication and results have been absolutely great for me. Hugo always arrives in a timely manner and is friendly and courteous. Thanks for the great service!

Paid $100–120Bug & insect extermination+ Punctuality+ Quality+ Professionalism
john9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service and informative of what was being done. Great communication with the technician.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jayson was fantastic. Friendly, knowledgeable, experienced. Give that man a raise!

Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
SeanLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

So far so good. Just moved to Vegas and was recommended HomeTeam Pest Defense to take care of the bugs. We’ve had an excellent experience from the initial phone call to the home service. Very impressed with the organized professional service they have offered.

Reasonable priceBug & insect extermination
Fritzi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Donte was fantastic.

Great priceHome inspectionSpider exterminationGeneral pest inspection
Jeff8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Fantastic, punctual and friendly service!

Home inspectionHornet & wasp exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Chiccp101Local Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have been using Gerald, our pest management guy, for many years and we are very pleased with his service. He texts us the day before to remind us of his expected arrival tomorrow and it allows us to unlock the side gate of our property so he can easily access the backyard. He has shown us a friendly…

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Becky14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have used Home Pest Defense since we moved into our new house. We are very happy with their system of pest protection. Must add we have a lot fewer pests than anyone we know. It works!!

Bug & insect extermination
LLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our tech, Jerome, has been wonderful to work with. He always leaves us detailed reports of what he did at our home and we know we can trust him and his service. He alerts us when he’s going to be on-site in advance so we know he’ll be treating our property. Appreciate his work very much.

Rodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Darci5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Keith always gives the best service!! Very polite and kind always!! Keith is amazing and we are so blessed to have him !!! I wouldn’t choose anyone else to do my service.

General pest inspectionBug & insect exterminationAnt extermination
Raul12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Home Team Pest Defense is a can’t miss bug mitigation service, true professionals of the highest caliber. Our technician Kevin is the best, a kind and caring professional!

Home inspectionGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
SusanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We started using HomeTeam Pest Defense for maintenance against little critters. We had our first treatment yesterday and already see results. Their Customer Service is excellent. Communication is very thorough. Preston came to the house, he’s very professional, knowledgeable and available for any questions our…

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Dulce5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Hugo has been rendering service to our home for over a year now and we are always pleased with how detailed he is. He’s the major reason as to why we continue to have business with the company.

Bug & insect extermination
GLORIALocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Kevin the technician was very polite and it was a pleasure meeting and talking with him. Thank you

Spider exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
EricLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My service tech, Ian, was great. Very thorough, friendly, respectful, and patient - I like to ask a lot of questions. This was only the first treatment for our house, but they are off to a great start!

Bug & insect extermination+ Punctuality+ Quality+ Professionalism
VimlaLocal Guide · 143 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Have used them for over 30 years and would not change companies. They are very accommodating and helpful

General pest inspectionBug & insect exterminationService not listed+ Responsiveness+ Punctuality+ Quality
DickLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Experience was great, their home system was installed with my home and they came to service the home system and treated the back yard. Didn’t need to be home for them to perform service!

Home inspectionTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
SharaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They keep the bugs away! I love I get a text the day before arriving and ask if there is anything I am concerned about or any place I want them to pay special attention. And always make sure to address any bug issue that’s come up since their last visit. I’ve even called between visits and they respond quickly.…

Hornet & wasp exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
debbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have been using this company for almost 9 yrs now and have never had any pest problems. They have always been on time and do a thorough job.

Home inspectionGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
JerryLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always on time. And always gives detailed survey of house.

Hornet & wasp exterminationTermite exterminationSpider extermination+ Responsiveness+ Value
Christopher9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The service for the pest control is top notch. The service tech is friendly and professional. They spray used also kills scorpions since we found several dead or dying after they snuck into the house .

Cockroach exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
LLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Kai is my pest control operator. Kai is so nice, explains everything and always gives me notice of upcoming service. They really care about the work. I haven't seen any bugs, other than the random grasshopper. I am impressed with the service that the company provides and I am really happy with this company !

General pest inspectionBug & insect extermination+ Responsiveness+ Professionalism
FranciscojrLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have this company for 3 years now. Mr Hugo their rep has done an outstanding job ensuring my house and yard are free of bugs. Highly recommend.

Hornet & wasp exterminationTermite inspectionSpider extermination+ Punctuality+ Quality+ Professionalism
Carmela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Kevin is awesome! He always go above and beyond with his service. He made sure that I'm satisfied with the service and also give suggestions when I asked questions.

Bug & insect extermination
KevinLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jerome does a great job and is friendly.

Bug & insect exterminationService not listed+ Responsiveness+ Punctuality+ Quality
Kevin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tim is the best! He always communicates his schedule with us and makes sure we never have any issues.

General pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Theresa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Thank you Hugo!!! He is the best!! Always friendly, texts me when he is coming and leaving. Very courteous. He goes above and beyond. Aloha!!

Bug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
JamesLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always great and prompt service!

General pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
MichelleLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

We recently had Kaitlyn come out and service our home. She always texts the day before and lets us know what time she will be arriving and if we have any concerns or issues with bugs. HomeTeam Pest Defense is a good company. I would definitely recommend this company for your home pest needs.

Cockroach exterminationBug & insect extermination+ Punctuality+ Professionalism+ Value
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

William is the best just love him

Hornet & wasp exterminationRodent exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Mieczyslaw11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ive been with Home Team for last 19 years and never once had a problem. I truly recomend them to everyone

Home inspectionTermite inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
DaveLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They’re great to work with! Gerald is always communicating with me when he’ll be there so we can bring the dog in. If there are any critters in between his visits I can reach out and make him aware. More contact than with any other pest control company I’ve ever dealt with. Highly recommend!!!!

Bug & insect extermination+ Responsiveness+ Punctuality+ Professionalism

Show more bug & insect extermination reviews (185 more) →

Price

$81-11% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 65%Overpriced 5%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection278$50–$106
Bug & insect extermination225$56–$108
Spider extermination160$61–$139
Ant extermination145$61–$161
Cockroach extermination144$58–$156
Home inspection136$56–$144
Rodent extermination73$68–$323
Hornet & wasp extermination68$58–$156

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