Experts Reviews · Company report
HomeTeam Pest Defense logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty97−0.3Momentum penalty79−2.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

HomeTeam Pest Defense

Las Vegas, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 81 termite control services · 4.9★ from 1,889 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeTeam Pest Defense is better than 89% of termite control services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeTeam Pest Defense is better than 84% of termite control services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeTeam Pest Defense is better than 97% of termite control services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeTeam Pest Defense is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeTeam Pest Defense is better than 79% of termite control services.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeTeam Pest Defense is better than 39% of termite control services.D
39

Reviews for your job

Customers hired HomeTeam Pest Defense for 8 kinds of job.

HomeTeam Pest Defense for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.144
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$156
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 144 Google reviews tagged “Cockroach extermination” · showing 40

Larry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jesus was awesome! Friendly, walked me through the treatment and what he was performing at the time of the visit.

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
CarolLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

On time and very considerate of the needs of my home. Hugo was very professional and generous with the time he spent on my property.

Spider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
Joyce7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Hugo was knowledgeable, friendly, and professional!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
SandraLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Always on time courteous, friendly, definitely professional. Take care of everything from landscape to locking up closing garage door everything I don't have to do a thing. Only to text, thank you. I have been with them for many years and never had a problem.

Paid $40–60Reasonable priceCockroach exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
BeckyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

They do the tubes in the walls. That really works. Responsive and a very nice rep. Always helps

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Professionalism
JoeLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Donte, our technician with HomeTeam, has been responsive, focused, and always on-time. Extremely dependable. No supervision ever necessary. Have not had a pest (cockroach, spider, scorpion, etc., ) in over 13 years thanks to HomeTeam Highly recommend their service!

Spider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
christaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Fast, friendly, and fare pricing

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jayson was fantastic. Friendly, knowledgeable, experienced. Give that man a raise!

Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
KennethLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I am very happy I switched to Home Team a few years ago, Jared is an excellent tech, top notch customer service and most importantly, no bugs.

Hornet & wasp exterminationTermite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
TimothyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Dana, Always professional, prompt and detailed with our service. We recommend Home Team Pest Defense and Dana if you’re looking for an expert approach to your pest control.

Rodent exterminationTermite inspectionTermite extermination+ Punctuality+ Professionalism
JerryLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always on time. And always gives detailed survey of house.

Hornet & wasp exterminationTermite exterminationSpider extermination+ Responsiveness+ Value
Christopher9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The service for the pest control is top notch. The service tech is friendly and professional. They spray used also kills scorpions since we found several dead or dying after they snuck into the house .

Cockroach exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
MichelleLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

We recently had Kaitlyn come out and service our home. She always texts the day before and lets us know what time she will be arriving and if we have any concerns or issues with bugs. HomeTeam Pest Defense is a good company. I would definitely recommend this company for your home pest needs.

Cockroach exterminationBug & insect extermination+ Punctuality+ Professionalism+ Value
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

William is the best just love him

Hornet & wasp exterminationRodent exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Patricia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

Kai is great! Keeps in contact, addresses our concerns and notifies us if he's sees something that needs attention.

General pest inspectionCockroach exterminationAnt extermination+ Punctuality
Mieczyslaw11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ive been with Home Team for last 19 years and never once had a problem. I truly recomend them to everyone

Home inspectionTermite inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

They always give notice when they will be here so we can prepare. And we have seen no pests at all despite other home having many.

Bug & insect exterminationCockroach exterminationFlea & mite extermination
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Have use this company for many years. Reliable professional service.

Ant exterminationBee exterminationBug & insect extermination+ Professionalism
JOHNNIELocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Home team technician does an outstanding job making sure everything concerning bugs are addressed to your satisfaction.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
NoelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

It’s been more than 5yrs doing business with HomeTeam Pest Defense, never had any issues or complaints. Gerald, the Tech Specialist is a very nice guy. I am satisfied with his service all the time.

Bug & insect exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

No bugs ever seen in my house!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Marilyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dana is the best

Cockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
ClarettaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The young man that comes by to exterminate our home is always Always courteous and professional and he always goes the extra mile to make sure that we are satisfied and if there’s anything more he can do for us. I highly recommend Home Team Best Defense because they are the Best Defense Team in our eyes.

Ant exterminationBug & insect exterminationCockroach extermination+ Professionalism
John13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very Friendly

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
KristipherLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We chose Home Team because they were the company that could service our taexx system. I love that it sprays in the wall and not exposing our family. Our service person comes reliably and I know I can call if I need more. Thanks for doing a great job.

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Quality+ Professionalism
Katie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve had an exceptionally good experience with HomeTeam, and in particular, Tim (our rep). He is always communicative, timely, friendly and thorough. The results of the treatment have been outstanding too.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Don8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used HomeTeam Pest Defense for many years. William is our guy. We haven’t found a bug in the house since we started except once. We killed it, but they were out the next day to spray again. Excellent service.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good job

Bee exterminationBug & insect exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
Collin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If and when I have a issue with pest, they are back out to remedy the situation.

Ant exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
kirk5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Anthony is the person who comes to my house to do the work. I would not want anybody else but him. He’s kind, on time and honestly I see him like a close friend. You have a great staff including the people who talk to you on the phone. I just can’t say enough pleasant words about this company. Thank you for allowing me to express this.

Bug & insect exterminationCockroach exterminationGeneral pest inspection
Brigitte15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Technicians are friendly and thorough

Ant exterminationBug & insect exterminationCockroach extermination+ Professionalism
Dixie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Being able to pay online, automatically is just another aspect of their excellent service.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
RickLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My tech was courteous and professional. He explained what he was dispersing and what it was controlling. My tech was very thorough and meticulous. Goodbye bugs!

Bee exterminationBug & insect exterminationCockroach extermination+ Quality+ Professionalism
CD4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Great experience, however, They use to come at the same time every month and they would call several days before to remind us. Now it seems to be whenever they decide to come, usually about every other month or so with very little notice. Even a 24 hour notice would be better than the 15 ish hours notice, we’re getting now.

Bug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
KatieLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We LOVE Home Team! We have used them since 2021. Our technician Ian is so responsive! If we see anything he is there in less than 24 hours making sure it is resolved. Recently we brought some boxes in from the garage and a few bugs got in on the boxes. I texted him on Sunday night and at 9am Monday he was there…

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
PaulLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Do an awesome job techs are great!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
BrenLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jesus is amazing and is always responsive. Thank you!

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
PamLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been with Home team for 7 years and 3 different houses! Chris is amazing! He is so helpful, kind, answers all my dumb questions, and very professional!

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Mardi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am always notified by my assigned service tech a day or two before he arrives. If there is any conflict with my schedule, he is very flexible in arranging a time that works for me. Very consciences about checking on pest activity, if any, and whether new pests (like crickets hatching or wasps moving in). I'm VERY happy with Hometown Pest Control service.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
GaryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My tech, William, is GREAT!! He services my home inside and out. The bugs don't have a chance. He looks for problems and corrects them. Always super friendly and takes whatever time is required to make sure your satisfied. And the office is very warm and responsive also. I have recommended them many times and they…

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality

Show more cockroach extermination reviews (104 more) →

Price

$81-11% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 65%Overpriced 5%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection278$50–$106
Bug & insect extermination225$56–$108
Spider extermination160$61–$139
Ant extermination145$61–$161
Cockroach extermination144$58–$156
Home inspection136$56–$144
Rodent extermination73$68–$323
Hornet & wasp extermination68$58–$156

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