Experts Reviews · Company report
HomeTeam Pest Defense logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty97−0.3Momentum penalty79−2.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

HomeTeam Pest Defense

Las Vegas, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 81 termite control services · 4.9★ from 1,889 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeTeam Pest Defense is better than 89% of termite control services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeTeam Pest Defense is better than 84% of termite control services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeTeam Pest Defense is better than 97% of termite control services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeTeam Pest Defense is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeTeam Pest Defense is better than 79% of termite control services.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeTeam Pest Defense is better than 39% of termite control services.D
39

Reviews for your job

Customers hired HomeTeam Pest Defense for 8 kinds of job.

HomeTeam Pest Defense for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.278
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$106
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 66
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 278 Google reviews tagged “General pest inspection” · showing 20

Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Wonderful experience with Home Team Pest Defense! We’ve had no bugs and when the occasional ant or pest shows up I am able to get a service usually as soon as the next day. Our technician always lets us know ahead when he is coming and has been a pleasure to speak with! Couldn’t recommend enough!

Paid $20–40Reasonable priceGeneral pest inspection
Scott13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Bi-monthly service just started.

Paid $40–60Reasonable priceGeneral pest inspection
Larry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jesus was awesome! Friendly, walked me through the treatment and what he was performing at the time of the visit.

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
CarolLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

On time and very considerate of the needs of my home. Hugo was very professional and generous with the time he spent on my property.

Spider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
JohnLocal Guide · 319 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Brittany is always great to talk to on the phone and Hugo is awesome when he comes to your house. I especially like being able to send a text when I have a possible home pest issue and Hugo replies promptly no matter the time of day. Great service!! Highly recommended. Great for North Las Vegas!

Reasonable priceGeneral pest inspection
Joyce7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Hugo was knowledgeable, friendly, and professional!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
SandraLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Always on time courteous, friendly, definitely professional. Take care of everything from landscape to locking up closing garage door everything I don't have to do a thing. Only to text, thank you. I have been with them for many years and never had a problem.

Paid $40–60Reasonable priceCockroach exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
BeckyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

They do the tubes in the walls. That really works. Responsive and a very nice rep. Always helps

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Professionalism
JoeLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Donte, our technician with HomeTeam, has been responsive, focused, and always on-time. Extremely dependable. No supervision ever necessary. Have not had a pest (cockroach, spider, scorpion, etc., ) in over 13 years thanks to HomeTeam Highly recommend their service!

Spider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
PatLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent customer service!

General pest inspection+ Responsiveness+ Punctuality+ Quality
MessageboardUSALocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

JORDAN at HOME TEAM PEST CONTROL is GREAT- friendly and professional!!! My home has a TAEX SYSTEM and HOMETEAM does a great job❗️I have used them in 2 of my homes.

Great priceGeneral pest inspection+ Responsiveness+ Punctuality
GaryLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

These guys are great. Courtesy, professionalism and friendliness abound. Recently, I arrived home just after Jesus and his partner had finished outside. I found them up the street and asked them to come back for the inside treatment. They did so with big smiles on their faces. Nice, really nice.

General pest inspectionBug & insect extermination+ Responsiveness+ Quality+ Professionalism
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Coming up on 5 yrs service with zero issues! Friendly staff that is flexible with my crazy schedule. Highly recommend!

Paid $120–140Great priceGeneral pest inspection
john9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service and informative of what was being done. Great communication with the technician.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Roy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The tech was pleasant, efficient and demonstrated an excellent understanding of his job.

Paid $1–20General pest inspection+ Responsiveness+ Punctuality+ Quality
Fritzi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Donte was fantastic.

Great priceHome inspectionSpider exterminationGeneral pest inspection
LLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our tech, Jerome, has been wonderful to work with. He always leaves us detailed reports of what he did at our home and we know we can trust him and his service. He alerts us when he’s going to be on-site in advance so we know he’ll be treating our property. Appreciate his work very much.

Rodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
HelenLocal Guide · 112 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Been providing good Pest Control outside our home every other month for nearly eight years now.

General pest inspection+ Responsiveness+ Punctuality+ Quality
Darci5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Keith always gives the best service!! Very polite and kind always!! Keith is amazing and we are so blessed to have him !!! I wouldn’t choose anyone else to do my service.

General pest inspectionBug & insect exterminationAnt extermination
Raul12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Home Team Pest Defense is a can’t miss bug mitigation service, true professionals of the highest caliber. Our technician Kevin is the best, a kind and caring professional!

Home inspectionGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality

Show more general pest inspection reviews (258 more) →

Price

$81-11% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 65%Overpriced 5%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection278$50–$106
Bug & insect extermination225$56–$108
Spider extermination160$61–$139
Ant extermination145$61–$161
Cockroach extermination144$58–$156
Home inspection136$56–$144
Rodent extermination73$68–$323
Hornet & wasp extermination68$58–$156

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