Chiropractor · Rolling Meadows, IL · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%94+28.9Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 12 sauna installersiPosition by Experts Score among all companies we track in this category. · better than 91%
5.0★★★★★84 Google reviews · 7 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate HomeTown Health & Wellness five stars based on eighty-four reviews, with the owner responding to ninety percent of feedback. Patients frequently cite the provider's holistic approach to chiropractic care, acupuncture, and massage, noting that she identifies root causes rather than just treating symptoms. Recurring themes include flexible scheduling, quick appointment availability, and personalized communication that accommodates family needs. No specific criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 84 reviews (100% five-star).
Reviews on this page: 84 Google reviews (71 with written comments, 2 with photos).
Owner responses: the business replied to 90% of reviews.
Most recent review: September 3, 2026.
Service: Sauna Installer serving Rolling Meadows, Illinois.
Data from Google, last updated October 28, 2026.
Score profile vs other sauna installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
HomeTown Health & WellnessSauna Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeTown Health & Wellness: 99/100 on this factor. Category median: 84.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeTown Health & Wellness: 94/100 on this factor. Category median: 77.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeTown Health & Wellness: 100/100 on this factor. Category median: 90.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 41.–
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Bar = this company · dark tick = category median.
Star ratings
84 Google reviews we collected
5.0of 5
5 stars84100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 71 written reviews
99%praise
Praise7399%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend2838%
Staff & attitude2027%
Quality & results1115%
Honesty & trust57%
Speed & response45%
Communication34%
Price & value34%
What customers talk about
We read 71 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’d absolutely recommend seeing her you’re looking for a new doctor!”
“Ryan was amazing and incredibly helpful the last 2 times now.”
“She takes the time to get to know her patients, is very thorough, and clearly cares about her patients.”
“I can trust her to always provide me with the best and appropriate treatment when I’m there!”
“When I said I didn’t expect it to be fully gone she immediately said “well I do!”
“…e on my hip after experiencing pain for the last 6 months, but after explaining the pain and her review of my hip area, she observed that it may not a…”
“I have had some serious neck and shoulder issues that caused me a great deal of pain and discomfort.”
People customers mention
Ryan51 reviews
Melissa13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
AAidan9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Dr. Ryan was amazing and incredibly helpful the last 2 times now. After straining my knee from dance about a month ago I've gone twice and she's truly helped my leg heal and make it feel better. Coming from dancer she truly knows what she is doing just by messaging my knee. Just by that my knee practically feels…
MMichelleLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We had a wonderful experience with Dr. Ryan! She was incredibly thorough and truly took the time to listen to all the concerns we had about my 9-year-old’s ongoing constipation and related issues. It was such a relief to finally feel heard and understood. Dr. Ryan not only offered a gentle and effective treatment…
CChris6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Dr Ryan is awesome! Her practice is much more than just chiropractic - she has a wholistic approach that has made a huge difference in getting me feeling better.
She takes the time to get to know her patients, is very thorough, and clearly cares about her patients.
I’d absolutely recommend seeing her you’re looking for a new doctor!
KKeithLocal Guide · 38 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I was new to the area and looking for a new chiropractor, and I found that and so much more with Dr. Ryan at HomeTown Health & Wellness. I was able to get an appointment in just a couple of days, and Dr. Ryan went to town on my back - getting out all the knots and then giving me adjustments. It was so good, I had my…
MMegan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Have been getting treatment here for 9 years now and I continue to rave to everyone about Melissa! They really are the best and I always walk out feeling a thousand times better. I can trust her to always provide me with the best and appropriate treatment when I’m there!
EElizabeth11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Dr. Ryan is truly the best! My husband and I have been going to Dr. Ryan for a couple of years. She is not just the best in her craft and field, she is an amazing human being that cares about her patients and is available to answer your questions and gives the best advice! She fixes your body what damage you do to…
Dr. Ryan was amazing and incredibly helpful the last 2 times now. After straining my knee from dance about a month ago I've gone twice and she's truly helped my leg heal and make it feel better. Coming from dancer she truly knows what she is doing just by messaging my knee. Just by that my knee practically feels normal. Definitely recommended Dr. Ryan if your hurt and need help.
M
Michelle “Elle”Local Guide · 8 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
We had a wonderful experience with Dr. Ryan! She was incredibly thorough and truly took the time to listen to all the concerns we had about my 9-year-old’s ongoing constipation and related issues. It was such a relief to finally feel heard and understood. Dr. Ryan not only offered a gentle and effective treatment during our visit but also shared practical tips and tricks we could try at home.
What we especially appreciated was her holistic approach—she focused on natural remedies and guided us away from relying on medications that only provide short-term relief. Her thoughtful and compassionate care made a real difference for our family. I would absolutely recommend Dr. Ryan to anyone, no matter their age! My son loved seeing her!
C
Chris Brown6 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Dr Ryan is awesome! Her practice is much more than just chiropractic - she has a wholistic approach that has made a huge difference in getting me feeling better.
She takes the time to get to know her patients, is very thorough, and clearly cares about her patients.
I’d absolutely recommend seeing her you’re looking for a new doctor!
K
Keith EvansLocal Guide · 38 reviewsiTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
I was new to the area and looking for a new chiropractor, and I found that and so much more with Dr. Ryan at HomeTown Health & Wellness. I was able to get an appointment in just a couple of days, and Dr. Ryan went to town on my back - getting out all the knots and then giving me adjustments. It was so good, I had my girlfriend go in just a couple of days later. She had been having a specific pain in her back/neck for a long time with no relief. One visit with Dr. Ryan was all it took. Dr. Ryan is all about her patients. Not the typical "sign up for our 6 month program" or "I'll need to see you every other week". You call when you need her and she makes herself available 7 days a week! Can't say enough good things about Dr. Ryan!!!
M
Megan Jessen3 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Have been getting treatment here for 9 years now and I continue to rave to everyone about Melissa! They really are the best and I always walk out feeling a thousand times better. I can trust her to always provide me with the best and appropriate treatment when I’m there!
Response from the owner · 2 years ago
Thank you Megan!
E
Elizabeth Leonardo11 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Dr. Ryan is truly the best! My husband and I have been going to Dr. Ryan for a couple of years. She is not just the best in her craft and field, she is an amazing human being that cares about her patients and is available to answer your questions and gives the best advice! She fixes your body what damage you do to it during the week and makes you feel great after!My family and I are truly blessed to have her in our lives. We will be her patients indefinitely🥰
Response from the owner · 2 years ago
So nice! Thank you Liz!!!
R
Roger Lane5 reviewsiTotal number of Google reviews Roger has written across all businesses on Google Maps, not just this one.
Dr Ryan has been fantastic! She has addressed the root cause of my back pain and is extremely knowledgeable about the entire body. Would recommend her services to anyone!
Response from the owner · 2 years ago
Thank you so much Roger!
L
Louie Zepeda4 reviewsiTotal number of Google reviews Louie has written across all businesses on Google Maps, not just this one.
Melissa is wonderful, would recommend her to anyone that has been living with pain. She has helped me live pain free. Stop in and see her, absolutely nothing to lose and much to gain.
Response from the owner · 2 years ago
Thank you Louie! So appreciated!
M
Michael Arquilla1 reviewiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Known Doctor Melissa for years, FIVE STARS. Best treatment you can find for the dollar plus straight to the point and I leave feeling better than when I walked in
Response from the owner · 2 years ago
Thank you Michael!
J
Jamie Thomas9 reviewsiTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
My entire family sees Dr. Ryan. She takes a holistic approach to care, and we always walk away from our appointments feeling 100 times better than when we walked in. She is excellent at working with my teenagers, listening to them, and ensuring they are comfortable with the treatments.
