Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Hometown Tire And Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%65+35.5Reliability 24%28+6.8Value 14%0+0Replies to reviews 7%10+0.7Momentum penalty0−10Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCORE

Hometown Tire And Auto

Tooele, UT · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 488 Google reviews

📞 Call (435) 249-0101Request a call backWebsite ↗

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hometown Tire And Auto is better than 65% of oil change services.B
65
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hometown Tire And Auto is better than 28% of oil change services.D
28
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hometown Tire And Auto is better than —% of oil change services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hometown Tire And Auto is better than 0% of oil change services.F
0
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hometown Tire And Auto is better than 0% of oil change services.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hometown Tire And Auto is better than 10% of oil change services.F
10

Reviews for your job

Customers hired Hometown Tire And Auto for 6 kinds of job.

Hometown Tire And Auto for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).2.33
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 16/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%

All 3 Google reviews tagged “Wheel alignment”

DerekLocal Guide · 516 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

Not recommended for alignments. On 7/23/25 brought my ridgeline in for a wheel alignment after replacing the rack and pinion. Charged $117.70. A year later both front tires showing significant wear with the passenger side steel bands showing. All four tires replaced July 2024. Brought in the day after the rack and…

Customer photo from Derek's reviewCustomer photo from Derek's review
Reasonable priceWheel alignment
Isaac2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

I’ve been coming to Hometown Tire for years, but unfortunately I won’t be returning. Since the change in ownership, the service has really gone downhill. I was there for 4.5 hours for an alignment, and my time clearly wasn’t taken into account when I was billed. When I got home, I discovered the tie rod end lock…

OverpricedWheel alignment
Rebekah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I came to this place to get my wheel well guards replaced. They gave me recommendations to buy parts off of Amazon to save me money and even found some parts for me, rather than having them ship it and paying more. I could tell they are very honest and reliable. Even when I needed my car calibrated they checked that…

Reasonable priceWheel alignmentService not listed

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 33%Overpriced 33%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tires5—
Oil change5—
Auto engine diagnostic4—
Wheel alignment3—
Transmission2—
General repairs2—

Compare with

Choice Tires and Alignment logoChoice Tires and AlignmentExperts Score 97Tooele · 4.94★Master AutoTech logoMaster AutoTechExperts Score 85Tooele · 4.81★Awesome Auto Repair logoAwesome Auto RepairExperts Score 83Tooele · 4.84★