Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Homeward Bound Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%85+22.2Value 15%100+15.2Experts Score= 91Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Homeward Bound Services

Kenner, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 43 dog walkers · 4.9★ from 45 Google reviews

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Report card

Percentile vs other dog walkers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Homeward Bound Services is better than 91% of dog walkers.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Homeward Bound Services is better than 85% of dog walkers.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Homeward Bound Services is better than —% of dog walkers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Homeward Bound Services is better than 100% of dog walkers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Homeward Bound Services is better than 100% of dog walkers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Homeward Bound Services is better than —% of dog walkers.–
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Reviews for your job

Customers hired Homeward Bound Services for 6 kinds of job.

Homeward Bound Services for cat sitting (in-home)

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Cat sitting (in-home)”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Cat sitting (in-home)”

KianLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

May is the best pet sitter ever! I never have to worry that my babies are in good hands. I get real time updates and photos of them having a good time, and they are always in good spirits when I come home to them. Couldn’t make it through life without her care. Thank you!

Great priceOther pet sitting (in-home)Dog walkingCat sitting (in-home)
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

May is the best! She has taken care of our animals for over a decade! She's dependable and trustworthy! Adores all of the animals as her own! She even cared for our medically complicated cat in her geriatric years administering meds and breathing treeatments with expert care!

Great priceOther pet boardingOther pet sitting (in-home)Cat sitting (in-home)
KathyLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

May is great with my two kitties and they love her!

Cat sitting (in-home)
Katie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

May and her family are absolutely amazing! She cares for my senior pup, my wild one-year-old puppy, and my very particular cat. My cat usually hates everyone but me, yet somehow, May worked her magic and earned a spot in Vesper’s exclusive club! May is incredibly attentive to every detail and the unique needs of…

Customer photo from Katie's reviewCustomer photo from Katie's review
Great priceOther pet boardingDog walkingCat sitting (in-home)
Kendyl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

May is kind, honest, trustworthy and professional. She regularly watches our cat when we go out of town and May always goes above and beyond in caring for her. She always sends pictures with her updates which provides extra peace of mind. Her booking process is easy and simple. I cannot recommend May and Homeward Bound Services enough for pet sitting!

Reasonable priceCat sitting (in-home)
PalLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

May is fantastic and reliable. She is very pleasant to work with and professional. She is an animal lover and it showed in her care for my cats. She also gave medication to one of my cats. I would not hesitate to use her again and again. Thank you May for your caring services.

Reasonable priceCat sitting (in-home)

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Other pet sitting (in-home)14—
Dog sitting (in-home)8—
Other pet boarding8—
Dog walking8—
Cat sitting (in-home)6—
Dog boarding2—

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