Roofing contractor · Grand Prairie, TX · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 80 roofing contractorsiPosition by Experts Score among all companies we track in this category. · better than 58%
5.0★★★★★198 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$9.8ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers praise HonestRoof.com for transparent pricing, detailed communication, and punctual completion of roof replacements and inspections. Reviewers highlight the owner's responsiveness and assistance with insurance claims, noting that crews often arrive on time and provide thorough explanations. The two low-star reviews criticize the company for unprofessional online conduct and disruptive job site practices, including blocking driveways and leaving debris.
Google rating: 5.0 out of 5 from 198 reviews (98% five-star).
Reviews on this page: 198 Google reviews (182 with written comments, 12 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 20, 2026.
Service: Roofing Contractor serving Grand Prairie, Texas.
Data from Google, last updated October 29, 2026.
Score profile vs other roofing contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
HonestRoof.comRoofing Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HonestRoof.com: 96/100 on this factor. Category median: 96.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HonestRoof.com: 96/100 on this factor. Category median: 94.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HonestRoof.com: 88/100 on this factor. Category median: 100.A
88
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HonestRoof.com: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HonestRoof.com: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HonestRoof.com: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
198 Google reviews we collected
5.0of 5
5 stars19598%
4 stars11%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 182 written reviews
99%praise
Praise57099%
Complaints71%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2087%
Reasonable313%
Overpriced00%
Not sure00%
$9.8k-3% vs typical roofing contractors
Middle half of what 8 customers paid ($784–$11k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Honesty & trust9617%
Speed & response8815%
Would recommend8715%
Price & value8615%
Staff & attitude8415%
Quality & results7713%
Communication5910%
What customers talk about
We read 182 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Had a great experience with honest roof right from the beginning.”
“The crew was professional, efficient, and treated our home with respect from start to finish.”
“Highly recommend this company if you need roofing work done right.”
“These guys are amazing, I can not recommend them enough.”
“d his crew provided an honest Roof inspection, performed repairs at a fair price, and communication was great, complete with photos and a follow-up ex…”
“The crew were professional and they replaced our roof and actually added in extra work like gutter screens and fixed our chimney.”
“…ncerns crop up, and they came back out to conduct an inspection, ran thorough tests, and while ultimately we all concluded that the roof wasn't the is…”
“Dennis not only replaced roof shingles in the damaged area, but also replaced and painted the new soffit.”
“My family's situation is not a simple one, but they went out of their way to accommodate and communicate.”
People customers mention
Dennis58 reviews
Roofing15 reviews
Harrison12 reviews
Owens3 reviews
Corning3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired HonestRoof.com for 8 kinds of job. Pick one to see what they paid and said.
SStefan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
⭐⭐⭐⭐⭐ Exceptional Service from Start to Finish!
I cannot recommend HonestRoof highly enough! Dealing with hail damage and navigating the insurance claim process is usually a complete nightmare, but they made it incredibly smooth and stress-free.
From the very first inspection, they were professional, punctual, and…
Paid $5,000–10,000Great priceRoof repair for storm & wind damage
JJoseLocal Guide · 61 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Dennis and his crew provided an honest Roof inspection, performed repairs at a fair price, and communication was great, complete with photos and a follow-up explanation of the service.
I would for sure call them again and recommend their service
Thanks a lot!!!
Paid $1–2,000Great priceRoof repair for storm & wind damage
SStewart2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Hands down best roofer in DFW! The owner Dennis is professional, knowledgeable and always quick to reply, kept us posted on the progress throughout the process. The workers are professional and courteous. Had to move up the installation a day early to avoid the recent ice storm, Dennis was able to accommodate and…
Paid $10,000–12,000Great priceRoof installation
JJustinLocal Guide · 4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
These guys are amazing, I can not recommend them enough. They are one of the last true roofers left.
Paid $1–2,000Great priceRoof repair for storm & wind damage
TTHREE3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
I had JT to complete an inspection on a home I’m in the process of purchasing. He was very quick with the next day inspection and very thorough with the report and photos! I was highly impressed with his work and couldn’t be more satisfied with his results. Definitely contacting him again if I need work on future projects.
Paid $1–2,000Great priceRoof inspection
GGerardo2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
The people of honest roof along with the installation team were great to deal with from start to finish. Never in my life have came across of such professionals especially in the roofing business because you always here horrible stories about dishonest people that do this kind of work. Me and my wife could not be…
Paid $10,000–12,000Reasonable priceRoof repair for storm & wind damage
We had our roof replaced by HonestRoof.com 9 years ago, but I recently noticed that a bottom row of shingles had slipped down in to my gutter guards. I initially thought the bottom row of shingles hadn't been nailed during the original installation, but it turned out to be a completely different issue. Even after nearly a decade, they came out just days after I reached out and had someone on my roof making the repair with no cost to us. I don’t know if everyone gets this lucky, but they will definitely be the first company I call if I ever need a full roof replacement again!
Thank you
D.B. Harrison
Owner/General Manager
Price assessment: Great price
Services: Roof repair for storm & wind damage, Service not listed
Response from the owner · a week ago
Thank you, Larry. We appreciate you taking the time to share your experience regarding your roof replacement in Fort Worth, Texas. we are known not only for our honest upfront pricing, but for always being there when our customers need us. we appreciate your loyal repeat business.
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Ramsey Sprague1 reviewiTotal number of Google reviews Ramsey has written across all businesses on Google Maps, not just this one.
These guys gave a price point that seemed too good to be true, but they were able to talk me through how they conduct their business, and I went with them. They did everything they said they would do and then some. My family's situation is not a simple one, but they went out of their way to accommodate and communicate. A year later, we had some concerns crop up, and they came back out to conduct an inspection, ran thorough tests, and while ultimately we all concluded that the roof wasn't the issue, they explained their rationale for wanting to go through the effort to conduct tests to make sure. I'm glad we went with them and not someone else who might not have come out to inspect, talk us through their considerations, and offer thoughtful suggestions for next steps.
Response from the owner · 3 weeks ago
Thank you, sir. We appreciate your loyal repeat business regarding your full roof replacement in Arlington Texas. 99% of the time the lowest price is almost always too good to be true. However, we are known for providing honest upfront prices typically thousands less when compared and shopped around. We are one of the oldest, most trusted longest standing roof installers operating in Texas. There are not many actual real roof installers left anymore. as always, if you need any roof assistance, please give us a call at 817-809-7000. HonestRoof.com.
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Gerald Duenas4 reviewsiTotal number of Google reviews Gerald has written across all businesses on Google Maps, not just this one.
We had our roof replaced today and the results were amazing. The crew was professional, efficient, and treated our home with respect from start to finish. Communication was exceptional before, during, and after the job—we always knew what to expect and never had to chase anyone down. Quote process was quick with zero sales pressure and an extremely detailed quote is provided. Highly recommend this company if you need roofing work done right.
Thank you guys. We appreciate you trusting us with your roof replacement in Harker Heights, Texas. Honest work for an honest price. We appreciate you also taking the time to share your experience online.
J
Jean Burk11 reviewsiTotal number of Google reviews Jean has written across all businesses on Google Maps, not just this one.
I found Honest Roof thru AI. They did everything they said they would and more. The crew were professional and they replaced our roof and actually added in extra work like gutter screens and fixed our chimney. The job took a couple of days and they cleaned up well. Their price also beat all our other offers. There was no haggling and they didn’t play money games like other companies.We are extremely happy with them. HIGHLY RECOMMEND!
Response from the owner · 2 months ago
Thank you guys for taking the time to share your experience regarding your new roof installation in Hurst Texas. It looks like we also added replacing all of the siding and trim at the chimney and included some gutter screens as well. We are pleased to hear that our offer beat everyone else's. We are able to do that consistently by cutting out all the middlemen. Meaning, we have no commission sales people. You deal directly with us and our installers from start to finish. More and more homeowners are choosing this option versus claims handlers or allowing someone to deal directly with your insurance company on your behalf. At the end of the day, it's your insurance money. Demand written estimates and get more for your money. We thank you again for your business and look forward to taking care of the new porch building project you requested.
H
Hemanth Kumar15 reviewsiTotal number of Google reviews Hemanth has written across all businesses on Google Maps, not just this one.
Had a great experience with honest roof right from the beginning. Very transparent, professional in guiding us through the roof replacement process. Clean and very professional work , on time arrival and completion of the roof replacement. Highly recommend Dennis and honest roof company ..
Services: Roof inspection, Roof installation
Response from the owner · 2 months ago
Thank you for the kind words. We appreciate you taking the time to share your experience regarding your roof replacement in Irving Texas. Please let us know if you have any friends or family interested in savings thousands on a roof replacement.
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Maria Jaime1 reviewiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
We had a great experience with HonestRoof. From the beginning, they were honest, responsive, and incredibly easy to work with. They kept us updated every step of the process through text, answered every question we had, and made navigating my dad’s insurance claim much less stressful. The workmanship was excellent, and the new roof looks great. We really appreciated the transparency and communication throughout the entire project. Highly recommend!
Price assessment: Great price
Services: Roof installation
Response from the owner · Edited 2 months ago
Thank you guys! We appreciate you taking a minute to share your experience regarding your roof replacement in Fort Worth Texas. We appreciate the loyal repeat business.
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mr t7 reviewsiTotal number of Google reviews mr has written across all businesses on Google Maps, not just this one.
We had a complete roof installation and it was amazing. The Crew of 13 people showed up at 6:15 am and were finished including clean up at 2:45 pm. The crews were a group of experienced roofers, that worked as a team with an efficient technique. Everyone knew what to do and wasted no time completing the job. The owner Dennis called several times giving us an update during the entire process, we always knew what was happening.
Anyone who is looking for a Roofing Company you won’t find a better one than The Honest Roof company, very organized, efficient, local and most of all Honest.
Price assessment: Great price
Services: Roof repair for storm & wind damage
Response from the owner · Edited 2 months ago
Thank you for taking the time to share your experience regarding your roof replacement in Fort Worth, Texas. HonestRoof.com takes a lot of pride in their work to ensure complete customer satisfaction from full roof replacements to small minor roof repairs. Honest upfront pricing, easy online estimates, same-day service and lifetime leak free guarantees. Serving all Dallas Fort Worth and surrounding areas. 817-809-7000
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Stefan McNeil5 reviewsiTotal number of Google reviews Stefan has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐ Exceptional Service from Start to Finish!
I cannot recommend HonestRoof highly enough! Dealing with hail damage and navigating the insurance claim process is usually a complete nightmare, but they made it incredibly smooth and stress-free.
From the very first inspection, they were professional, punctual, and honest.
As for the actual roof replacement—the crew did an amazing job. The work was completed quickly, the quality looks top-tier, and they left my yard completely clean.
If you need roof work done, especially after a storm, call them. Exceptional communication, fantastic workmanship, and total integrity. Five stars all the way!
Price assessment: Great price
Price: $5,000–10,000
Services: Roof repair for storm & wind damage
Response from the owner · 3 months ago
Thank you Stefan,
We appreciate you taking the time to share your experience. Thanks again for your business.
K
Ki Oliver5 reviewsiTotal number of Google reviews Ki has written across all businesses on Google Maps, not just this one.
Mr. Dennis truly stands behind his work and warranties! There was an issue with my roof and without hesitation he promptly took care of it and left me feeling confident and valued as a customer. Most companies will leave you on your own when you call after a year but not Honest Roof, they are exceptional people! I highly recommend them for your roofing needs.
Price assessment: Great price
Services: Roof repair for storm & wind damage
Response from the owner · 4 months ago
Thank you for taking the time to share your experience. We appreciate your business and truly enjoy building lifelong relationships with our valued customers.
O
Oscar Soto5 reviewsiTotal number of Google reviews Oscar has written across all businesses on Google Maps, not just this one.
Best Service Roofing around. The job they did is one thing. Taking the time to make sure that the small details are done correctly is just what gave them a 5 star. The name says it all, these are the people you should trust with your work. Dennis will take care of you.
Price assessment: Great price
Services: Roof repair for storm & wind damage
Response from the owner · 4 months ago
Thank you, Oscar. We appreciate you taking the time to share your experience. Thanks again for your business.
