Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
HonestRoof.com logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

HonestRoof.com

Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 80 roofing contractors · 5.0★ from 198 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HonestRoof.com is better than 96% of roofing contractors.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HonestRoof.com is better than 96% of roofing contractors.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HonestRoof.com is better than 88% of roofing contractors.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HonestRoof.com is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HonestRoof.com is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HonestRoof.com is better than 100% of roofing contractors.A
100

Reviews for your job

Customers hired HonestRoof.com for 8 kinds of job.

HonestRoof.com for roof damage repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$10,000–12,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$438–$2.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof damage repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#48 / 64

All 5 Google reviews tagged “Roof damage repair”

MLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Wasn’t exactly thrilled to hear my insurance company tell me my roof was severely damaged by hail, but if I had to go through the process of replacing my roof, I would use Honest Roof again no doubt about it. I tried dealing with two other roofers before I found them - one was a “rush me into signing a contract”…

Paid $10,000–12,000Reasonable priceRoof repair for storm & wind damageRoof inspectionRoof installation
Chayo11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very professional, on time, cleaned up after. All of them very nice, Owner, always answered questions right away. I day install. Looks fantastic!

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
Nick13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dennis over at Honest Roof is about the best they come in the business. He takes the time to explain everything thoroughly. He pays attention to the details and understands that the average homeowner struggles to understand everything involved. He is not one of these storm chasing roofing companies that pop up with…

Roof damage repairRoof inspectionSkylight repair+ Responsiveness+ Quality+ Professionalism
Debbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

On Thursday morning we noticed water on the floor in our laundry room. During the morning we had a rain storm and high winds. I assumed that the roof was leaking and contacted Dennis from HonestRoof. Dennis returned my call within 4 hours and indicated he could come out the next day. HonestRoof has installed 2…

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Quality+ Professionalism
Itachi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dennis and his crew were fantastic and he explained everything to me step by step and after they finished my roof eeinstallation, they made sure everything is cleaned up and I am very impressed with his professionalism and hard work. I HIGHLY recommend Honest roofing and if you want your roof done right call Honest roofing

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality

Price

$9.8k-3% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 87%Reasonable 13%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation61$11k–$23k
Roof repair for storm & wind damage40$1.7k–$18k
Attic venting25$638–$5.2k
Roof repair23$638–$8.3k
Roof inspection19$514–$12k
Attic venting installation9—
Skylight installation6—
Roof damage repair5$438–$2.9k

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