Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Hoover Delivery Service And Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%93+24.3Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Hoover Delivery Service And Storage

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 21 courier services · 5.0★ from 59 Google reviews

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Percentile vs other courier services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hoover Delivery Service And Storage is better than 95% of courier services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hoover Delivery Service And Storage is better than 93% of courier services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hoover Delivery Service And Storage is better than 100% of courier services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hoover Delivery Service And Storage is better than 100% of courier services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hoover Delivery Service And Storage is better than 100% of courier services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hoover Delivery Service And Storage is better than —% of courier services.–
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Reviews for your job

Customers hired Hoover Delivery Service And Storage for 7 kinds of job.

Hoover Delivery Service And Storage for local moving

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Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Local moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 5 Google reviews tagged “Local moving”

Summer12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hoover delivery went above and beyond to help my roommates and I move from our apartment that is 6 floors high. They wrapped our belongings to ensure our personal items wouldn't get damaged. They placed everything in our new apartment where we asked. They even helped remove our trash. They were fast, professional,…

Local moving+ Responsiveness+ Punctuality+ Quality
Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joey and the team went above and beyond to help my roommate and I. They were on time showing up to the pick up and packed the couch quickly and carefully. Not only did they move in the new couch but they also took the old one out for us. Not to mention we live on the sixth floor of our building. We seriously cannot…

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Phil1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Best in the business, reliable, professional, will hire again!

Local movingMoving-related storageMoving-related packing+ Responsiveness+ Punctuality+ Quality
Jasmine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joe and his team are awesome! Joe was quick to respond, even on short notice and the guys came to get the job done. They were professional, and went above and beyond to accommodate our needs and make our move as smooth as possible. I highly recommend Hoover Delivery Service and will definitely be sharing with family and friends!

In-state movingLocal movingVehicle transport+ Responsiveness+ Punctuality+ Quality
RyanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hoover Delivery Service are professionals and go above and beyond to assure the best quality service and experience. I recommend this company to everyone that has a need for their services you will not be disappointed.

Local movingMoving-related packing+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
In-state moving7—
Local moving5—
Moving-related packing4—
Vehicle transport3—
Oversized-item moving3—
Moving-related storage2—
Furniture assembly2—

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