HVAC CONTRACTORS · ATLANTA, GA
Hope Heating & AC Repair logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%57+20Reliability 15%50+7.5Craft & service 20%54+10.8Value 10%75+7.5Momentum 8%59+4.7Track record 7%49+3.4Accountability 5%78+3.9Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

Hope Heating & AC Repair

Better than 63% of HVAC contractors · #25 of 67

5.0★745 Google reviewsGoogle star rating as shown on Google Maps.
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Hope Heating & AC Repair for HVAC duct & vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$939
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “HVAC duct & vent cleaning”

Adanna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Ryan is one of the best HVAC guys out there...he is punctual, responsive and extremely professional. I highly recommend his services for both residential and commercial needs...

HVAC duct & vent cleaningCleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
KanwarLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Hope Heating was awesome to work with, Ryan knows his stuff and doesn't try to upcharge you. He also gives pointers to save you money on the service. If you have a emergency he makes sure to come out and see after normal hours just to make his customers happy.

Great priceA/C filter replacementHVAC system repairHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
TurnKey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

As a property management company, having reliable and responsive vendors is critical to our operations, and this AC company has consistently delivered. They handle our service calls and installations with professionalism, efficiency, and clear communication. Their team is prompt with scheduling, provides accurate…

Great priceVentilated ceiling installationHVAC system repairHVAC system maintenance
Andy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I was very pleased with the communication and the service provided by Hope Heating and Air. They installed a new unit and cleaned all my ducts. Great experience at a fair price.

Paid $1,000+Reasonable priceHeating system installationHVAC duct & vent cleaning
Martin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

As a new homeowner, I was very nervous about looking at anything related to the older HVAC units we had. Ryan not only came in and explained what was going on with the units, but also helped walk me through how the adjustments he was making will help him. Additionally, he helped install new smart thermostat…

A/C system maintenanceHVAC duct & vent cleaningA/C filter replacement+ Responsiveness+ Punctuality+ Quality
Khadijah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Easy to get in contact with !! Quick to come out And gets the Job done!! 5 stars!!

A/C system maintenanceHVAC duct & vent cleaning+ Responsiveness+ Quality+ Professionalism
JasonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan was extremely thorough and was able to pinpoint the issues with my newly installed ac. Turns out, it was improperly installed the first time and he and his guys were able to remedy it. The house cools immediately now. Great service.

HVAC duct & vent cleaningA/C system repair+ Responsiveness+ Punctuality+ Quality
Darragh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan and his team are extremely professional, knowledgeable and courteous. They are always on time and provide quality work and a great price. He won’t try to find stuff to fix and overcharge like others do. What you get is a straight up professional that gets the job done. Will never go elsewhere for my HVAC needs. A++++

HVAC duct & vent cleaningHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceA/C system dismantlementHVAC duct & vent cleaning
Dar3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceHVAC system maintenanceCleaningInstallation
Melanin15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaningHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Hope, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (20 reviews)2024-Q2: 5.00★ (31 reviews)2024-Q3: 4.86★ (36 reviews)2024-Q4: 5.00★ (12 reviews)2025-Q1: 5.00★ (23 reviews)2025-Q2: 4.91★ (43 reviews)2025-Q3: 4.87★ (31 reviews)2025-Q4: 5.00★ (27 reviews)2026-Q1: 5.00★ (85 reviews)2026-Q2: 4.94★ (85 reviews)2026-Q3: 4.95★ (126 reviews)2026-Q4: 5.00★ (15 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$351+9% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 50%Reasonable 46%Overpriced 1%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%57+20Reliability 15%50+7.5Craft & service 20%54+10.8Value 10%75+7.5Momentum 8%59+4.7Track record 7%49+3.4Accountability 5%78+3.9Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
57
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
50
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
54
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
75
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
59
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
49
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
78

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+161 / −0
Professionalism
+190 / −0
Responsiveness
+182 / −0
Punctuality
+177 / −0
Value
+125 / −0

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