HVAC CONTRACTORS · ATLANTA, GA
Hope Heating & AC Repair logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%57+20Reliability 15%50+7.5Craft & service 20%54+10.8Value 10%75+7.5Momentum 8%59+4.7Track record 7%49+3.4Accountability 5%78+3.9Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

Hope Heating & AC Repair

Better than 63% of HVAC contractors · #25 of 67

5.0★745 Google reviewsGoogle star rating as shown on Google Maps.
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Hope Heating & AC Repair for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.72
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$955
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 72 Google reviews tagged “HVAC system repair” · showing 20

★★★★★ Danny · Edited 2 months ago

Ryan and his team are STILL awesome! Ryan came out, and within no time at all, he had us back up and running. Best price and service in town! Thanks for keeping us cool during a HOT summer!

Great priceHVAC system repair
★★★★★ nathan · Edited 4 months ago

He recharged my system at a fair price, and went above and beyond to ensure my system would operate at its full capacity. He was on time and polite. I will definitely use him again in the future.

Paid $300–400Great priceHVAC system repair
★★★★★ JACKIE · Edited 4 months ago

I’ve been using Hope Heating & Air for several years now, and I cannot say enough great things about Ryan and his team. Ryan has serviced both my personal home and all of my rental properties exclusively, and the level of reliability, honesty, and professionalism he brings to every job is unmatched. Whether it’s…

Paid $200–400Great priceHVAC system maintenanceInstall ACHeating system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Bob · Edited 4 months ago

Hope did a very good job for us. Ryan is the man! Very respectful of my concerns. Highly recommended.

HVAC system repair
★★★★★ Tina · Edited 5 months ago

I have used Hope Heating and AC for approximately 6 years first for installation of new heating and AC uniits and thereafter for yearly maintenance services.I continue to have nothing but great services from Ryan. He has always been punctual , very professional ,reasonably priced and has provided excellent services

Paid $300–400Reasonable priceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ R · Edited 5 months ago

HVAC installation went great! Duct cleaning was awesome. Ryan, Silvino, Alex…Everyone I’ve interacted with at Hope Heating & AC has been a pleasure to work with. Thanks!

Paid $1,000+Great priceHVAC system repairService not listed
★★★★★ Kanwar · Edited 6 months ago

Hope Heating was awesome to work with, Ryan knows his stuff and doesn't try to upcharge you. He also gives pointers to save you money on the service. If you have a emergency he makes sure to come out and see after normal hours just to make his customers happy.

Great priceA/C filter replacementHVAC system repairHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Caleb · Edited 6 months ago

Honest, professional, cleanliness on time

Paid $400–500Great priceRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Maddy · 7 months ago

Ryan and team are absolutely incredible!! I purchased a home last fall and the first time we turned the AC on in the spring, we noticed that our upstairs unit was not cooling. Ryan swung by the same day that I contacted him to check it out and determined that the coil was leaking and needed to be replaced. His team…

Paid $1,000+Great priceHVAC system repair
★★★★★ Ryan · 7 months ago

Dwight is excellent. Honest, fast, great communication. My refrigerant was low and he was able to fix it on the spot. I will definitely call them again!

Paid $200–300Reasonable priceHVAC system repair
★★★★★ Skyline · 7 months ago

Ryan and his team responded to our urgent call for a motor replacement on our furnace and a very hot day. They came out and diagnosed the problem ordered apart and scheduled the next day in installation. I would highly recommend Ryan in these team.

Great priceHVAC system repair
★★★★★ Rah · 7 months ago

I’ve used Hope Heating & AC Repair several times and there’s a reason for that. They always provide great service and are typically able to help quickly(24-48 hours). I also appreciate that they answer my many questions in a way I can understand since I’m not an hvac expert.

Great priceHVAC system repairHVAC system maintenance
★★★★★ Frances · 7 months ago

Ryan arrived at my house very promptly and quickly fixed my AC. He was very respectful and informative. I would recommend him.

Paid $100–200Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Alex · Edited 7 months ago

Always on time and professional!! They are the best HVAC company around -

Great priceHVAC system repair
★★★★★ JA · 7 months ago

I Hoped and Prayed for this. The impossible has happened. I finally found a great HVAC company in Atlanta. A local small company. Not one of those huge national companies trying to act like a local company. Dwight arrived on time, did an excellent full HVAC system service and I was charged exactly what he said it…

Paid $100–200Great priceHVAC system repair
★★★★★ Shaterra · Edited 7 months ago

Dependable, on-time, friendly fast service. I would highly recommend. They are also veteran friendly.

Great priceHVAC system repair
★★★★★ Richard · 7 months ago

This is a great company. Ryan is so thorough and professional. Highly knowledgeable and experienced. Reasonably priced and very prompt to respond. I could not be happier with the service, which has saved me in hot Summers and cold winters for the last five years.

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Andre · Edited 7 months ago

I had an emergency and Ryan with Hope, helped a lot!

HVAC system repair
★★★★★ Holly · Edited 7 months ago

My air conditioner suddenly stopped cooling last week so I called Hope heating and air and they came out super fast. They were able to come on Saturday for me and found the problem quickly without any issues. They were very nice and courteous, I highly recommend them!

Paid $100–200Great priceHVAC system repair
★★★★★ John · Edited 7 months ago

Had an issue with my HVAC and they responded within a few hours and had the issue fixed quickly. Reasonably priced.

Reasonable priceA/C system maintenance+ Responsiveness+ Punctuality+ Quality

Show more HVAC system repair reviews (52 more) →

vs category

Blue = Hope, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (20 reviews)2024-Q2: 5.00★ (31 reviews)2024-Q3: 4.86★ (36 reviews)2024-Q4: 5.00★ (12 reviews)2025-Q1: 5.00★ (23 reviews)2025-Q2: 4.91★ (43 reviews)2025-Q3: 4.87★ (31 reviews)2025-Q4: 5.00★ (27 reviews)2026-Q1: 5.00★ (85 reviews)2026-Q2: 4.94★ (85 reviews)2026-Q3: 4.95★ (126 reviews)2026-Q4: 5.00★ (15 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$351+9% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 50%Reasonable 46%Overpriced 1%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%57+20Reliability 15%50+7.5Craft & service 20%54+10.8Value 10%75+7.5Momentum 8%59+4.7Track record 7%49+3.4Accountability 5%78+3.9Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
57
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
50
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
54
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
75
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
59
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
49
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
78

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+161 / −0
Professionalism
+190 / −0
Responsiveness
+182 / −0
Punctuality
+177 / −0
Value
+125 / −0

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