HVAC CONTRACTORS · ATLANTA, GA
Hope Heating & AC Repair logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%57+20Reliability 15%50+7.5Craft & service 20%54+10.8Value 10%75+7.5Momentum 8%59+4.7Track record 7%49+3.4Accountability 5%78+3.9Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

Hope Heating & AC Repair

Better than 63% of HVAC contractors · #25 of 67

5.0★745 Google reviewsGoogle star rating as shown on Google Maps.
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Hope Heating & AC Repair for install thermostat

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Install thermostat”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Install thermostat” · showing 20

★★★★★ JACKIE · Edited 4 months ago

I’ve been using Hope Heating & Air for several years now, and I cannot say enough great things about Ryan and his team. Ryan has serviced both my personal home and all of my rental properties exclusively, and the level of reliability, honesty, and professionalism he brings to every job is unmatched. Whether it’s…

Paid $200–400Great priceHVAC system maintenanceInstall ACHeating system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Adanna · Edited 5 months ago

Ryan is one of the best HVAC guys out there...he is punctual, responsive and extremely professional. I highly recommend his services for both residential and commercial needs...

HVAC duct & vent cleaningCleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
★★★★★ Kanwar · Edited 6 months ago

Hope Heating was awesome to work with, Ryan knows his stuff and doesn't try to upcharge you. He also gives pointers to save you money on the service. If you have a emergency he makes sure to come out and see after normal hours just to make his customers happy.

Great priceA/C filter replacementHVAC system repairHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ clay · Edited 6 months ago

Hope Heating and Air has performed HVAC installation and maintenance for me at several properties. Not only are they extremely knowledgeable and amazingly responsive, but the quality of their work is top notch. You will not find a more trustworthy company for any HVAC need.

HVAC system maintenanceHeating system installationInstall thermostat+ Value
★★★★★ Fatima · 7 months ago

It’s almost been a year since Ryan installed my new AC system. He did a great job and I’m glad I went with his company. He was very patient and explained everything to me. I highly recommend him.

Paid $1,000+Great priceHeating system installationInstall thermostatHVAC duct & vent installation
★★★★★ TurnKey · 7 months ago

As a property management company, having reliable and responsive vendors is critical to our operations, and this AC company has consistently delivered. They handle our service calls and installations with professionalism, efficiency, and clear communication. Their team is prompt with scheduling, provides accurate…

Great priceVentilated ceiling installationHVAC system repairHVAC system maintenance
★★★★★ Eric · Edited 9 months ago

Dwight services our home and every time he does he is professional and efficient delivering a bit more than expected. Hope HVAC delivers the best experience I have had with a HVAC vendor.

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Alvin · 11 months ago

Ryan was a pleasure to work with and same day service was a welcome surprise. He quickly identified the problem and fixed it. The cost of the repair was less than expected. I would recommend Hope Heating and Air without any reservation.

Paid $300–400Heating system repairInstall thermostat
★★★★★ Brandon · a year ago

Ryan, Silvino, Sam and the whole team have been excellent! They installed a new HVAC for my basement. Top notch work! Couldn’t recommend them more highly!

InstallationHeating system installationInstall thermostat
★★★★★ Em · a year ago

Hope Heating and AC Repair was wonderful to work with—The team worked quickly, respected my home, and left everything neat and tidy. They explained everything clearly and made sure I understood my options, even offering suggestions for how to cool my home as if it were their own. You could tell they genuinely cared…

Great priceHVAC system repairInstallationHVAC duct & vent repair
★★★★★ Kimberlie · Edited a year ago

Very professional, and prompt service. The techs were super nice and did a great job. They replaced an old HVAC and they cleaned up the whole area where it was, which had a ton of debris Surrounding the previous unit. I was pleasantly surprised. I had standing water in my basement from a leak on the old unit…

Install ACHVAC duct & vent installationInstall thermostat+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Raymond · 3 years ago

I just used Hope to replace my 20+ year old unit. Ryan went above and beyond to explain pricing, provided a detailed invoice and always showed up on time or early. His guys were very professional and on time also. The price was very compared to current market values with bigger companies. The thing I appreciated…

Install ACHVAC duct & vent installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ The · 3 years ago

Great customer service! They understood our situation and was patient answering our questions! I would continue to use them in the future and also recommend friends to them!

Heating system maintenanceInstall ACInstall thermostat+ Responsiveness+ Quality+ Professionalism
★★★★★ Grace · 4 years ago

We we used Hope Heating and Air to install a new unit HVAC system upstairs. Prior to that we had used 2 other HVAC companies. However the air did not flow evenly. One side of the house was cool but the other was not. This went on for over a decade. This company was able to fix the problem!!! I think you'll find…

HVAC duct & vent installationHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ Carrol · 4 years ago

I can not begin to tell you how awesome this company is. I came back to them becuase they had done a pervious job for me and they did not disappoint. Ryan and his crew went above and beyond to accommodate me on the install. When I tell you the level of professionalism is top notch!!!!! Down to the very clean up. I…

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ LaShaun · 4 years ago

Great company! Ryan was very nice, listened to my needs and even came by the same day to install my Nest. He was done in less than hour and we are thrilled with the result. I definitely recommend this business.

Install thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ Jesse · 5 years ago

Did a great job! Quick efficient and pleasant. Thank you

A/C system maintenanceHVAC system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ K. · 5 years ago

Ryan came out and examined my dying, 25 year old HVAC so he could give me a quote on a desperately needed, new system. The following day (which happened to be a Sunday) they were able to install my shiny new HVAC system without a hitch. Ryan and his team at Hope Heating and Air were as friendly, knowledgeable and…

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ A.T.O.S · 5 years ago

Ryan made sure all my concerns were addressed, he took the time out to explain everything so that I truly understood my options. He made sure he communicated with me every step of the way! He did an amazing job from start to finish! Hope, Heating & Air is the way to go for all HVAC needs!! Thanks for everything Ryan!!!

A/C system maintenanceCleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
★★★★★ Guitmine · 5 years ago

I' ve been using Hope heating and air LLC for years now, great service at a great price, always on time and dependable.l will recommend Hope heating to anyone who needs HVAC services 👍

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality

Show more install thermostat reviews (2 more) →

vs category

Blue = Hope, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (20 reviews)2024-Q2: 5.00★ (31 reviews)2024-Q3: 4.86★ (36 reviews)2024-Q4: 5.00★ (12 reviews)2025-Q1: 5.00★ (23 reviews)2025-Q2: 4.91★ (43 reviews)2025-Q3: 4.87★ (31 reviews)2025-Q4: 5.00★ (27 reviews)2026-Q1: 5.00★ (85 reviews)2026-Q2: 4.94★ (85 reviews)2026-Q3: 4.95★ (126 reviews)2026-Q4: 5.00★ (15 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$351+9% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 50%Reasonable 46%Overpriced 1%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%57+20Reliability 15%50+7.5Craft & service 20%54+10.8Value 10%75+7.5Momentum 8%59+4.7Track record 7%49+3.4Accountability 5%78+3.9Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
57
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
50
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
54
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
75
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
59
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
49
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
78

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+161 / −0
Professionalism
+190 / −0
Responsiveness
+182 / −0
Punctuality
+177 / −0
Value
+125 / −0

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