How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%57+20Reliability 15%50+7.5Craft & service 20%54+10.8Value 10%75+7.5Momentum 8%59+4.7Track record 7%49+3.4Accountability 5%78+3.9Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCOREHope Heating & AC Repair
Atlanta, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 745 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and value; weakest: track record.
Reviews for your job
Customers hired Hope Heating & AC Repair for 8 kinds of job.
Hope Heating & AC Repair for a/c system repair
Clear ✕All 191 Google reviews tagged “A/C system repair” · showing 100
Great service! Responsive and communicative! They even sent a photo of the technician who was coming to do the work before my appointment. That was a great touch :)
These guys are amazing. Highly recommended!
Very nice and professional technician Mr. Dwight
He arrived same day and found the problem right away! Excelent service. Kudos to this company and Brian. :)
Ryan was amazing! He came out to check my AC and everything initially seemed to be working normally, but I was still having issues later that day. He came back first thing the next morning, took the time to figure out what was actually going on, and got everything fixed. He was super responsive, thorough, and…
Ryan and his team replaced our HVAC system recently and the whole experience was excellent from start to finish. Ryan came out himself, walked me through exactly what we needed without any upsell, and gave me a straight answer on price. His technician came out the next day and did clean, professional work, and Ryan…
When our system started to leak unexpectedly from a clogged drain pipe,Hope Heating and AC Repair came to the rescue. From the first phone call on a Saturday to the finished repair, Ryan was professional, responsive, and genuinely reassuring during a stressful situation. What impressed me most was his honesty. and…
I am a landlord with multiple houses, and they have always been able to get the AC going again very quickly.
Couldn’t aask for better service. Friendly, polite and they actually care about what they’re doing. Highly recommend.
Very professional and on time.
This is my second experience with Hope Heating & Air and I would recommend their service to anyone. Ryan came out a year ago for emergency service. Today Alex completed whole home air duct cleaning, air vents cleaning and dryer lint cleaning. I couldn't be happier. I could swear the air already feels better. With 2…
I highly recommend Hope Heating and Air. They provide great service and are very professional. They installed mini split unit in my sunroom. I am very pleased with the results. I highly recommend them for any heating and air needs and repairs!
Ryan from Hope Heating & Air was professional, prompt, and incredibly personable when assessing my mother’s air conditioner. He took the time to investigate, assess, and offered clear and practical advice. His expertise shows, and his rates are very reasonable, especially given the quality of service he provides. I…
Ry was great and very helpful. The guys worked fast and were very professional. Thank you so much!!
Ryan Sookial is very pleasant and professional and ensures expert attention and detailed evaluation on diagnosing Heating & A/C systems and repairing them in a timely manner. We have used his company several times and is very please . I would definitely recommend Hope Heating & AC Repair you will not be disappointed.
Ryan and his team addressed our issue in a timely manner and pricing was reasonable. Will DEFINITELY use again!
Ryan was prompt, professional, and very honest and thorough as he explained the situation with my AC unit. A very good experience.
Ryan is fantastic. Second time I’ve used Hope. He was able to quickly come out and diagnose the issue. Highly recommend.
Ryan responded within a few hours of my call. The big companies wanted me to wait two or three days to get my AC repaired. Both systems had a problem and Ryan repaired one and the other system needed to be replaced. they did this the next day, on a holiday! I've used the large companies for years and I'll never go…
Showed up fast, worked fast, very pleasant.
These guys are professional and courteous always, I’ve had them do several jobs for me. The experience is always been great.
Excellent work, honest assessments, and fair price. It was a pleasure doing business with you!
Ryan was able to come out and troubleshoot why my ac wasn’t working (capacitor) and get me fixed in under an hour! He also pointed out a few more things I should watch around my unit as well. Great service! 10/10!
Had the issue fixed in 10 minutes. No games, straight solutions! Honest, awesome work!
Ryan and his teammate Dwight are absolutely incredible. Dwight took the time to explain what the issue was and suggested the correct solution. Our conversation was so genuine and never felt pressured or like an upsell. He just wanted to ensure our HVAC unit was running properly. I truly appreciate all the time,…
Great service. Dwight and Ryan did everything they said they would. There were timely and communicative. Great job. Thank you.
Hope Heating and AC Repair was great they were able to get out extremely fast and fix the issue.
Ryan was amazing! He coordinated with my tenant seamlessly and made my day much much easier. I’m glad to have found a reliable business to go to. Thank you!
Ryan at Hope Heating and Air was terrific. He went out of his way on a Friday night to come check on my AC unit after he had finished a full day of service calls. He was able to troubleshoot the issue on the spot, which ultimately led to the fan motor needing to be replaced. He sourced the right part and came back…
Their technician Ryan came late on a Saturday evening when it was 90 degrees outside and found the issue with my AC unit and fixed it on the spot. He was super nice and professional. I highly recommend Hope Heating & AC Repair
Excellent service and great job! Ryan was on time, very professional, and got the issue resolved in no time.
I am so grateful that I called Hope AC on a Friday night after 7 pm because the AC stopped working. Ryan answered, simply asked if I want them to come out that night and then said I will be there later on tonight. Received a text when on the way, Ryan was prompt, explained everything, fixed AC and I was able to have…
Rayan was punctual and fixed our issue quickly. Thanks!
Excellent service from Ryan! He was professional, knowledgeable, honest, and very thorough. I had been dealing with ongoing issues with my AC, and Ryan was able to correctly diagnose that the system had been overcharged with refrigerant by a previous company. He corrected the issue, and my AC is now working properly…
Ryan was fantastic! He knew exactly what was wrong with the AC and took no time in fixing it.
Ryan was our technician and he wss very professional. He went over the issie with our HVAC unit and thoroughly explained the repairs needed. He was able to get the parts required and made the repair the same day. I highly recommend Hope Heating and AC
A/C went out at the worst time - hottest day of the year at 6:00 on a Saturday night. Who you gonna call? Hope Heating and Air !!! Ryan answered and walked me through a debugging process and identified the problem right away. He said I’ll be there first thing in the morning. I said I need help now. After a little…
Amazing service. Ryan is kind and honest. Our contactor burned out on Saturday night and Ryan came out on a Sunday to evaluate. Fixed the problem in under an hour! Fair pricing. Very happy with service and will be using him again for future HVAC problems. Thank you!
Ryan arrived same day on a hot Saturday and was able to fix our unit quickly. He did not try to upsell me to a new compressor, condesor or coil. He replaced just what was needed - a contractor switch. Very pleasant to deal with.
Very professional and knowledgeable about the job.
If I could give Hope Heating & AC Repair 100 stars, I would! Our property manager initially contacted another company, but they quickly determined they couldn’t repair the issue. Hope Heating & AC Repair stepped in and first worked with me over the phone to troubleshoot the problem. When that didn’t resolve it, they…
Hands down the best hvac guys. Highly recommend
Dwight came by same day, on a Saturday, and was in and out in 30 minutes!
They were PHENOMENAL! They answered insanely fast when asking for an estimate/consult. They worked so well with my schedule, being flexible since I work in healthcare, and truly showing up each and every time , ON time and being patient when my shift ran over, after hours. The communication was golden. They…
Our A/C died on one of the hottest days of July, and Hope Heating & Air saved the day. I called first thing in the morning, and they were friendly and professional right off the bat, telling me they could get someone out that same afternoon. I'd called a couple other companies before this and was told end of week or…
Ryan responded quickly, and diagnosed and fixed my problem thoroughly and efficiently. Pricing was very reasonable. Highly recommended!
Ryan and his team did a great job for a very fair price.
AC unit 1st floor wasn’t working, Ryan came out and identified the problem immediately. He fixed the problem and inspected all units to ensure no other problems will come up in the near future, replaced my filters and gave me a great deal on cleaning all my ducts in the house. Everything was done in just a few hours…
Their personnel came into our home identified themselves, respected our home by wearing protective shoe covering. Explained what service going to be conducted, kept us informed of the work completed. Cleaned up and removed old equipment and unused trash. Showed and explained the operation of the competed equipment,…
Ryan with Hope Heating and Air, provide me and my family with trustworthy services. Our air conditioning system went out a month ago, another company came out and recommended we needed a compressor, ($3200.00). We got another option from Ryan and found we didn’t need a compressor. After making a few changes and…
Very responsive and a fair price.
The furthest thing from our minds this morning in this VERY HOT season was that our air conditioning would not be working! 👀 Then my daughter said, "Mom, call HOPE Heating and Air Conditioning…" Once I stopped panicking and dialed HOPE, they came promptly and got our air conditioner cool as a cucumber and working…
The epitome of customer service. Ryan will explain to you exactly what the findings are. He is personable, friendly and knowledgeable. We would highly recommend Hope Heating & AC Repair.
Ryan was very prompt in responding, scheduling and resolving the issue with our AC unit. Trustworthy and courteous. Highly recommend him and he will.be my go to guy here on for any AC needs.
Day of service provided. Very knowledgeable help and was forward about pricing. Didn’t hide the price behind a consultation appointment first for upsell potential. I’d recommend and would use again.
It is joy to give 5 stars to "Hope Heating and AC Repair". Ryan was very thorough, very knowledgeable, very personable and very professional. He was recommended to give me a second opinion because another company looked at my unit and immediately stated that I needed a new one. They didn't tell me why. However,…
Ryan is my guy! We used this company since 2 years ago. Hot hot day AC broke down He came asap and was able to resolve our issues fair quick and price was very reasonable. Today he came and to see why the AC is not pulling the cold air and get me estimate on adding additional AC unit.
One of the best customer experiences I ever had. I would recommend him to anyone who is having an AC or heating issue
Ryan showed up promptly, quickly diagnosed a no-start 20-year-old AC unit, explained our options and managed to give us a temporary fix so that we could weigh our options in comfort. Friendly, professional and timely service, what else do you want?
Ryan did an excellent job with identifying the problem for our AC unit. He was very committed to finishing the job and even showed up early and expectant. My husband and him had a great interaction and it’s safe to say that we will refer his services to all of our friends if a time comes. Thanks again Ryan!…
Good company with makeup air knowledge. No obvious unnecessary add-ons like most HVACs. Respectful, courteous and professional. I would recommend a more proactive, professional assessment of current system performance to age and recommendations for maintenance care. I did not receive a performance metrics that I…
Updated review: Hope A/C came to one of my rental properties and they helped me figure out my issues without taking advantage of the situation and over charging me. Thank you Dwight and his grandson Sky! It is so refreshing to deal with a true professional and a nice person. Thank you! Ryan and his team at HOPE are…
Ryan was easy to communicate with, very up front about prices, options, and advice. He was willing to teach me a few things as he worked which I appreciate the most. Above all has was honest and trustworthy, someone I will recommend to anyone.
I highly recommend Ryan with Hope Heating & Air! Ryan is one of the most honest, reliable, and respectful HVAC professionals I have worked with. He is always timely, communicates clearly, and takes the time to explain repairs and options without any pressure or unnecessary upselling. What truly sets Ryan apart is…
Very kind and knowledgeable staff..I am a repeat customer
Ryan was very knowledgeable, reliable, and fixed the problem!
I called on a Sunday morning and Ryan responded immediately and said he could be there in about 2 hours!!
Excellent, fairly priced, and timely service!
Hope Heating and Air comes through for the win, again!!! Came on July 4th, a couple of hours after I called. Good thing my system is still under warranty. It was explained to me what went wrong and how it was fixed. Thank you! You’re the Best!
This company is truly amazing and a God sent. Professional, punctual, efficient and knowledgeable with expert experience and consideration. I fully recommend this family owned business
Ryan is very professional and knows his stuff. Very pleasant guy and reasonable.
They charged me $270 for a $40 thermostat, plus labor—very expensive; I don't recommend them
Very fast and professional service. Ryan is great and helpful, very knowledgeable. Highly recommended.
I have had the pleasure of having Ryan perform some services for my mother and now myself. Ryan, along with Dwight and Kevin have made this big project as fast and stress free as possible. Their professionalism, attention to detail, and reliability are unmatched. I will continue to trust them will all my hvac needs.
I can’t recommend this company enough. Ryan answered my call right away and was very friendly and accommodating. He went above and beyond with communication and customer service in order to help us out, even after complications outside of his control. He was able to quickly identify the problem with our A/C system…
Easily the best experience I’ve ever had with home maintenance / repair. Ryan S from Hope Heating & Air Conditioning was prompt, professional, kind, extremely knowledgable, and fixed our new home’s AC problems right away. No sales pitches, no scams, no fleecing, he is a consummate professional and a good person. He…
I had a very positive experience with this company. I had an issue where another HVAC company had made a routine visit, and told me that the compressor in my unit was not working. Ryan and his colleague visited my home to give me a second opinion, and they were prompt, conducted their diagnostic and were very honest…
Fast response and diagnosis.
Ryan and Dwight were great! Ryan came out late on a Friday to evaluate what we needed. Dwayne came and installed first thing Monday morning. Sucked not having air conditioning in mid-June over the over the weekend, but oh well. We’re now cool and happy.
Fast, professional, and fairly priced service.
I had Hope heating and air come fix my upstairs air unit that cools our bedrooms. There was build up in the condensation line and it was leaking through my ceiling! He fixed it so quickly and was just simply amazing! You can’t find a better hvac guy around!
I’ve been using Hope Heating & Air for several years now, and I cannot say enough great things about Ryan and his team. Ryan has serviced both my personal home and all of my rental properties exclusively, and the level of reliability, honesty, and professionalism he brings to every job is unmatched. Whether it’s…
Excellent service, arrived on time, great communication.
Very courteous and punctual. Great experience and our technician was very knowledgeable. Would highly recommend this company and any service or repairs needed.
I hired Hope Heating for an AC repair after getting a much higher quote from a larger company. Ryan and his team diagnosed the issue accurately, did the work for a fair price, and when they discovered the system used an older expensive refrigerant they honored their original estimate and absorbed the difference…
The owner of Hope Heating and Air Conditioning , Ryan personally serviced my HVAC system and I couldn’t be happier. I felt like I was given an honest appraisal of my system including any issues that it had. The prices were very fair. I highly recommend Hope heating and air to anyone considering a new HVAC service company.
The service provided by the technician was excellent. I was impressed by the fact that he answered all my questions . Having had other Companies come into my home to work on my system I found the technician very capable, knowledgeable, efficient and willing to provide tips on maintaining my air conditioning system.
Hope has always responded quickly to any requests and been able to come out to help quicker than any other HVAC company I’ve ever used. Ryan is on top of it and Dwight is super nice and does a great job at our house. Couldn’t recommend more!
Ryan provided excellent service and guidance.
Dwight was amazing!!!! Fully explained everything. Dwight and Hope Heating & AC is our go to place from now on!!!
After two other companies failed to show up, I called Ryan from Hope Heating & Air, he came to see my AC within 2 hours, found the problem and fixed it. He was very clear about the cost before starting to repair. He is easy to communicate and a good guy. I’ll recommend him.
Very thorough inspection and identified what could be repaired and what needed to be replaced. We will definitely recommend this company to current homeowners as a reliable option. Thank you for your assistance with my home.
Dwight did an awesome job!!! Very communicative and helpful throughout the whole process, I will be using Hope again moving forward
Great and quick service with fair pricing and they don’t try to oversell you. Highly recommended!
Honestly, hands-down the best HVAC company I've come across. In ATL, an honest and fair HVAC company is a must have and Hope is it. Ryan is a great person and has done a lot of work on our home for years. It's comforting knowing we have the good HVAC service provider box checked off for our home. Just one less thing to have to worry about.
Amazing fast service! I appreciate the turn around constant communication and education in the service.
Ryan is absolutely amazing! He has done great work on both my heater and AC and cleaned all of my vents while offering me a great price! I only use him for any of my HVAC needs!! Thanks again Ryan!
Ryan and his crew are true professionals. They know their business and are transparent with all work needed and related costs. They are also clean up any work spaces they touch...to the point where it looks cleaner and newer than it did before the job was done!
Hope Heating and Air came to my house in a timely manner. Ryan assessed the system and was able to repair it very quickly. I am extremely happy with the service!
Ryan is a professional and just a nice guy all together to say the least! I reached out to the company and he right away responded and as I was asking questions he continued to text and respond back until about 8 pm following which he was able to come in person the following day to schedule an inspection and…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system repair | 188 | $209–$880 |
| HVAC system maintenance | 70 | $37–$292 |
| A/C system maintenance | 68 | $54–$441 |
| HVAC system repair | 64 | $192–$955 |
| Repair HVAC | 54 | $236–$840 |
| Heating system repair | 44 | $228–$1.6k |
| Install AC | 31 | $1.5k–$3.2k |
| Installation | 31 | $1.1k–$2.8k |
