Experts Reviews · Company report
Hope Heating & AC Repair logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%57+20Reliability 15%50+7.5Craft & service 20%54+10.8Value 10%75+7.5Momentum 8%59+4.7Track record 7%49+3.4Accountability 5%78+3.9Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

Hope Heating & AC Repair

Atlanta, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 745 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and value; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Hope Heating & AC Repair is better than 57% of HVAC contractors.C
57
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Hope Heating & AC Repair is better than 50% of HVAC contractors.C
50
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Hope Heating & AC Repair is better than 54% of HVAC contractors.C
54
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Hope Heating & AC Repair is better than 75% of HVAC contractors.B
75
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Hope Heating & AC Repair is better than 59% of HVAC contractors.C
59
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Hope Heating & AC Repair is better than 49% of HVAC contractors.C
49
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Hope Heating & AC Repair is better than 78% of HVAC contractors.B
78

Reviews for your job

Customers hired Hope Heating & AC Repair for 8 kinds of job.

Hope Heating & AC Repair for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$236–$840
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 54 Google reviews tagged “Repair HVAC” · showing 20

Sparkles57Local Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

I chose Hope Heating & Air LLC for maintenance of my ac/heating unit because of my previous interaction with this company. Ryan came out made repairs, was professional and honest. I gained a since of trust with his company. Ryan came out on 4-26-23 performed thorough maintenance on my ac unit, professional,…

A/C system maintenanceA/C filter replacementRepair HVAC
JACKIE8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I’ve been using Hope Heating & Air for several years now, and I cannot say enough great things about Ryan and his team. Ryan has serviced both my personal home and all of my rental properties exclusively, and the level of reliability, honesty, and professionalism he brings to every job is unmatched. Whether it’s…

Paid $200–400Great priceHVAC system maintenanceInstall ACHeating system repair+ Responsiveness+ Punctuality+ Quality
Adanna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Ryan is one of the best HVAC guys out there...he is punctual, responsive and extremely professional. I highly recommend his services for both residential and commercial needs...

HVAC duct & vent cleaningCleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
KanwarLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Hope Heating was awesome to work with, Ryan knows his stuff and doesn't try to upcharge you. He also gives pointers to save you money on the service. If you have a emergency he makes sure to come out and see after normal hours just to make his customers happy.

Great priceA/C filter replacementHVAC system repairHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Caleb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Honest, professional, cleanliness on time

Paid $400–500Great priceRepair HVAC+ Responsiveness+ Punctuality+ Quality
clay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Hope Heating and Air has performed HVAC installation and maintenance for me at several properties. Not only are they extremely knowledgeable and amazingly responsive, but the quality of their work is top notch. You will not find a more trustworthy company for any HVAC need.

HVAC system maintenanceHeating system installationInstall thermostat+ Value
TurnKey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

As a property management company, having reliable and responsive vendors is critical to our operations, and this AC company has consistently delivered. They handle our service calls and installations with professionalism, efficiency, and clear communication. Their team is prompt with scheduling, provides accurate…

Great priceVentilated ceiling installationHVAC system repairHVAC system maintenance
Dawn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Ryan is very professional, I trust him completely he never fails to solve the the problem with my unit I have confidence in recommending him to anyone who need HVAC service. Thanks Ryan

Reasonable priceA/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
EricLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Dwight services our home and every time he does he is professional and efficient delivering a bit more than expected. Hope HVAC delivers the best experience I have had with a HVAC vendor.

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
R-DLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I cannot thank Ryan enough for his prompt service, his professionalism and customer service. This time is year is often the busiest but he took the time same day to diagnose and fix my issue. It goes without saying that he will be my first and only choice but also the first I will recommend!!

HVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We had an issue with our AC unit, and Ryan was quick to respond and schedule time with us the next day to take a look. He was right on schedule and found the issue immediately, showing us pictures and walking through the issue and what would need to be done. He made an effort to accommodate our work schedules when…

Ventilated ceiling installationHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
EJLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From the phone call, Ryan was able to diagnose my AC system. He told me what he thought it was, and said he could handle it while I wasn't even home, as all the work needed was to the unit outside. He was right, very fast, and courteous. I left this morning from a hot house and came home to a cool one. Highly recommend!!

A/C system maintenanceA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Professionalism
Starr14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is top tier!!!!! They listen to my concerns, checked into the situation, troubleshoot and recommend a resolve. Awesome service!!! Highly recommended.

HVAC duct & vent installationInstallationRepair HVAC+ Responsiveness+ Punctuality+ Professionalism
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly, very helpful, answered all of our questions and resolved the issue quickly!

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Cody4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Arrived in a timely manner on a holiday weekend to give a second opinion , and correctly assessed the issue at hand. Highly recommend using this company , tried using a “big box brand name” company who tried to up sale equipment that was not needed.

Customer photo from Cody's review
Repair HVAC+ Responsiveness+ Punctuality+ Quality
wayne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It's Christmas Eve and I work up to a house that was 60 degrees and dropping fast (8 degrees outside). After some investigating, the unit was blowing cold air and the furnace would not ignite. I called my HVAC company, of which I have a service contract, and they were unresponsive and really unwilling to help. I…

Repair HVAC+ Responsiveness+ Professionalism
Frantz7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ryan was awesome! He picked up when I called and answered all my questions with confidence. He arrived promptly. He worked quickly and thoroughly and got our system running in tip top shape! Thank you Ryan.

Repair HVAC+ Punctuality+ Quality+ Professionalism
TylerLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ryan serviced my AC 3 weeks ago. I had been without AC for weeks after other companies trying to repair the AC unit and failing. While his Friday was already packed he made the effort to fit my house in at 8pm to do what he could. The moment he arrived I could tell by his demeanor that this person was going to know…

A/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Christopher4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ryan was extremely helpful and generous with his time as he was avaliable to visit at 7pm on a Saturday. He was quick and knowledgeable. Definitely saved us from a hit weekend.

Repair HVAC
Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ryan was very professional!! Highly recommended!!

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality

Show more repair HVAC reviews (34 more) →

Price

$351+9% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 46%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
A/C system repair188$209–$880
HVAC system maintenance70$37–$292
A/C system maintenance68$54–$441
HVAC system repair64$192–$955
Repair HVAC54$236–$840
Heating system repair44$228–$1.6k
Install AC31$1.5k–$3.2k
Installation31$1.1k–$2.8k

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