Analyzing 8,129,9238.1M ReviewsFor 22,98223K Experts
Customers frequently cite rapid response times, including same-day and after-hours availability, along with professional communication and reasonable pricing for services like drain clearing, sump pump replacement, and water heater repair. However, some lower-rated reviews indicate dissatisfaction with high costs for specific tasks, such as Saturday visits or simple installations, and note issues with incomplete cleanup or unresolved minor leaks after valve replacements.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Bar = this company · dark tick = category median.
64 Google reviews we collected
Phrases our text analysis found in 63 written reviews
Price verdicts customers left with their Google review
Middle half of what 3 customers paid ($344–$2.5k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 63 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was very timely, professional and a very pleasant gentleman.”
“Not only was the issue resolved quickly, but they also took the time to educate me about my condo’s plumbing system, which I found extremely helpful.”
“He was very professional and I will recommend these guys to anyone who asks!”
“They fixed the leak and cleaned the drain at a very reasonable price.”
“It just seemed they are overpriced compared to what other companies charge.”
“I appreciate the excellent work done by Greg from Hopke Plumbing.”
“Andrew was up front and honest on the price when I called on a Sunday at 530ish.”
“We had Greg out last week to clear a basement floor drain - he explained what was needed and was great at communication.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Hopke Sewer & Drain Inc for 3 kinds of job. Pick one to see what they paid and said.
I appreciate the excellent work done by Greg from Hopke Plumbing. He was very timely, professional and a very pleasant gentleman. It's good to know that I have a great plumbing company to call when the need arises. Thank you.
We had Greg out last week to clear a basement floor drain - he explained what was needed and was great at communication. Thanks Greg!!
Andrew did a phenomenal job in just a couple of days, it was a complete floor drain and broken cast iron pipes below the cement floor. They were very pleasant and cleaned up all the dust!
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 9 | $227–$453 |
| Plumbing pipe repair | 3 | $305–$1.2k |
| Toilet repair | 2 | $205–$593 |
4.8 ★★★★★ 64 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I appreciate the excellent work done by Greg from Hopke Plumbing. He was very timely, professional and a very pleasant gentleman. It's good to know that I have a great plumbing company to call when the need arises. Thank you.
We had Greg out last week to clear a basement floor drain - he explained what was needed and was great at communication. Thanks Greg!!
Andrew came out the same day I called and he was great!
Andrew did a phenomenal job in just a couple of days, it was a complete floor drain and broken cast iron pipes below the cement floor. They were very pleasant and cleaned up all the dust!
I cannot say enough positive things about this company. I was referred to them by a family friend when I discovered a leak in my bathroom just two days before leaving for vacation. I reached out, and they were able to send someone the very same day. Not only was the issue resolved quickly, but they also took the time to educate me about my condo’s plumbing system, which I found extremely helpful. They fixed the leak and cleaned the drain at a very reasonable price. Zack was especially great to work with—professional, respectful, and knowledgeable throughout the entire process. I highly recommend their services.
We had sewer main blockage. We originally called Bonfe and after 4 days they hadn’t fixed it yet and were charging us more and more and getting no where. I called Hopke and they sent Andrew out within a few hours and was able to get our water flowing in one trip. Highly recommend Chuck and Andrew!!
Top rated service and speed. Worth the REASONABLE pricing. The attention to detail and care-----unmatched.
Always call them, competitive price, along with some other work they put a new outside spigot on, it had some problems, not from their work just manufacturing defect, called and came out same day and fixed, with a smile, only plumbers I will use
Hopke gets the job done right! Thank you Andrew on an awesome job!!! Chuck Hopke thank you for listening, and keeping the customer at the forefront. Hats off. Rest assured I will use this business again!!!
Thanks for taking the time to to give us a bad review . If you would have spent the amount of time it took you to leave a review on listening to the technician onsite that recommended replacing the fixture instead of spending a bunch of time and money trying to repair a old faucet . Let’s not forget you signed off on multiple disclaimers that you agreed to work preformed and charges . Also we never received any phone calls to discuss how this problem could be solved .
These guys are awesome. Our basement was covered in grody water. Brandon came out, snaked the floor drain and got everything flowing again. He was professional, courteous, and efficient. And the price was EXTREMELY fair -- even for coming out at 7pm. I'd use Hopke again in a heartbeat!
Glad we could save the day ! Thanks for the review
Analyzing 8,129,9238.1M ReviewsFor 22,98223K Experts
