Analyzing 8,043,4988M ReviewsFor 22,80322.8K Experts
We graded 8 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 31,989 Google reviews of 75 top-rated septic tank services nationwide; 8 of them in Eagan, MN. Updated November 3, 2026.
Pick the job — we re-rank companies by how customers rated that exact job.
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of septic tank services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  Dans Plumbing & SepticEagan, MN | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%89+23.2Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.88 | — |
| 2 |  Mike's Septic & McKinley Sewer ServicesEagan, MN | A 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty99−0.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.93 | $554 |
| 3 |  Bruckmueller Plumbing, Inc.Eagan, MN | A 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%88+23Value 15%85+12.9Experts Score= 89Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.85 | — |
| 4 |  Hopke Sewer & Drain IncEagan, MN | A 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%96+13.6Replies to reviews 7%89+6.3Craft & service penalty66−3.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AABAAA | 4.78 | $490 |
| 5 |  Meyer Sewer ServiceEagan, MN | A 81How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%84+58.2Reliability 31%73+22.5Experts Score= 81Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB––A– | 4.77 | — |
| 6 |  Ken's Sewer ServiceEagan, MN | B 78How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%47+3.3Craft & service penalty51−4.9Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABCAAC | 4.72 | $274 |
| 7 |  Duane's Septic ServicesEagan, MN | B 67How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%70+17Value 14%67+9.5Replies to reviews 7%79+5.6Craft & service penalty50−5Momentum penalty93−0.7Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBCBAB | 4.72 | — |
| 8 |  Do It Right Plumbing Sewer & Services, LLCEagan, MN | B 62How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%69+16.7Value 14%55+7.8Replies to reviews 7%100+7.1Craft & service penalty7−9.3Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBFC–A | 4.53 | — |
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Drain cleaning | $227 | $317 | $453 | 97% |
| Plumbing pipe repair | $305 | $498 | $1.2k | 97% |
| Toilet repair | $205 | $328 | $593 | 96% |
| Plumbing leak detection | $57 | $228 | $495 | 95% |
| Sewer cleaning | $271 | $366 | $529 | 98% |
| Water heater installation | $1.2k | $1.9k | $2.4k | 97% |
| Plumbing leak repair | $248 | $406 | $1.1k | 96% |
| Faucet repair | $271 | $399 | $659 | 97% |
| Sewer repair | $393 | $1.2k | $2.1k | 98% |
| Faucet installation | $292 | $486 | $786 | 93% |
| Outdoor plumbing system repair | $322 | $502 | $998 | 98% |
| Shower repair | $148 | $322 | $478 | 98% |
How the 8 septic tank services we rated in Eagan, MN compare, and what customers praise most.
A = score 80+, F = below 20.
Average stars per company.
Share of Google review highlights.
All price verdicts left with reviews.
Share calling it great / reasonable / overpriced.
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 9 best-rated septic tank services in Eagan, MN average 4.8★ on Google across 5,836 reviews. Ron the Sewer Rat has the top rating (5.0★). Updated November 2, 2026.
9 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (5,836 reviews combined) and currently operating. Request a call back and the company will phone you directly.
“Used Ron the sewer rat for a plumbing issue. Elmir was great. He was prompt and listened to what I thought the problem was and then quickly took a look and agreed. Proving was transparent and it ended up being less…” — Google review
“Great experience working with Mike's Septic & McKinley Sewer Services! Robyn was super helpful, friendly, and easy to communicate with throughout the process. She kept us updated and made coordinating the septic…” — Google review
“Great experience with Dan's. We've had Mark come out a few times and every time the work has been timely, well done, and well explained. He's very talented at his craft. Very reasonable prices as well. Would recommend!” — Google review
“I have been using Ken’s for years. I have two duplex’s and between them I’ve had to called Ken’s a number of times. Not only do they provide great service, but it’s work at a very fair price. I used other companies…” — Google review
“I appreciate the excellent work done by Greg from Hopke Plumbing. He was very timely, professional and a very pleasant gentleman. It's good to know that I have a great plumbing company to call when the need arises.…” — Google review
“Not the best customer service in the septic business, the best customer service in ANY business. Solid, friendly advice and education, prompt and courteous service, and seemingly infinite patience with ignorant…” — Google review
“Bruckmueller Plumber provides excellent service. Very responsive and thorough. Eric (owner) and Tony have decades of experience, and they walked me through everything they were doing to fix the issues we were…” — Google review
“I saw them In Afton after the strawberry fest cleaning out the porta potties and I was very impressed with what a thorough and professional job they were doing. Even cleaning the outside handles. Thank you for your…” — Google review
“Pedro did a great job. He explained all that had to be done very well. He showed up very well prepared and got the job of installing a new toilet in no.time. THANK YOU VERY MUCH!!” — Google review
We scan Google Maps for septic tank service listings in and around Eagan, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Ron the Sewer Rat has the highest Google rating on our Eagan list: 5.0 out of 5 from 4,934 reviews (as of November 2, 2026).
Ron the Sewer Rat has the most Google reviews among the companies listed here: 4,934, with a 5.0★ average.
Only open Eagan-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
Analyzing 8,043,4988M ReviewsFor 22,80322.8K Experts