Donald Jobe3 reviewsTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHonest and fair.
Dans Plumbing & Septic
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%89+23.2Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 75 septic tank servicesPosition by Experts Score among all companies we track in this category. · better than 66%
4.9 ★★★★★ 69 Google reviews · 1 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
Dans Plumbing & Septic at a glance
Google reviewers rate Dans Plumbing & Septic 4.9 out of 5 based on 69 reviews. Customers frequently cite punctuality, clear communication, fair pricing, and thorough work on septic pumping, plumbing repairs, and system maintenance. While most praise the team's responsiveness and expertise, a few low-star reviews criticize specific instances of equipment shortages and perceived poor workmanship standards.
- Google rating: 4.9 out of 5 from 69 reviews (97% five-star).
- Reviews on this page: 69 Google reviews (64 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 26, 2026.
- Service: Septic Tank Service serving Eagan, Minnesota.
Data from Google, last updated November 2, 2026.
Score profile vs other septic tank services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dans Plumbing & Septic: 91/100 on this factor. Category median: 90.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dans Plumbing & Septic: 89/100 on this factor. Category median: 86.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dans Plumbing & Septic: 99/100 on this factor. Category median: 94.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dans Plumbing & Septic: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dans Plumbing & Septic: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
69 Google reviews we collected
- 5 stars6797%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star23%
Praise vs complaints
Phrases our text analysis found in 64 written reviews
- Praise12499%
- Complaints11%
Topic share
How often each topic comes up in the written reviews
- Speed & response2722%
- Staff & attitude2621%
- Quality & results2218%
- Would recommend1714%
- Price & value1512%
- Communication119%
- Honesty & trust76%
What customers talk about
We read 64 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We've had Mark come out a few times and every time the work has been timely, well done, and well explained.”
“Mark was professional, knowledgeable, friendly and reasonably priced.”
“…e hired his services for more then 35 years, always on time, always a Great experience with the kind of maintenance, the most necessary to be good at…”
“…entleman on the phone today and service makes a difference, will only recommend this place for as long as my buns live in the area!…”
“They came out within several hours and were fast, easy to work with, and affordable.”
“He quickly diagnoses the plumbing issue, takes the time to clearly explain the work to be done, executes the repair efficiently, ensures everything fu…”
“I highly recommend Dan's Plumbing and Septic to anyone in need of reliable and professional plumbing services.”
People customers mention
- Mark 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Dans Plumbing & Septic for 1 kind of job. Pick one to see what they paid and said.
Recent reviews
Maladie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great experience with Dan's. We've had Mark come out a few times and every time the work has been timely, well done, and well explained. He's very talented at his craft. Very reasonable prices as well. Would recommend!
Jayne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Mark was professional, knowledgeable, friendly and reasonably priced. I highly recommend him!
Inga7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Dans Service is exceptional - we have hired his services for more then 35 years, always on time, always a Great experience with the kind of maintenance, the most necessary to be good at what you do businesses. Great service, Great team, Even Grandson is involved! My tanks are clean, everything works well!
Reasonable price
LauraLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The most splendid experience with this gentleman on the phone today and service makes a difference, will only recommend this place for as long as my buns live in the area! Thank you so much Dan!
Nick12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
They came out within several hours and were fast, easy to work with, and affordable.
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I've been a customer of Dan's Plumbing and Septic for 25 years, I can't say enough good things about this company. They are pleasant to deal with, always on time, and have a fair price structure. Jerry always looks out for his customers and gives sound advice. Thank you!
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Sewer repair | 3 | $393–$2.1k |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 69 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Maladie Ashley11 reviewsTotal number of Google reviews Maladie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience with Dan's. We've had Mark come out a few times and every time the work has been timely, well done, and well explained. He's very talented at his craft. Very reasonable prices as well. Would recommend!
Colleen Galvin7 reviewsTotal number of Google reviews Colleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI've had Mark do jobs for me before and he is always great.
- Price assessment: Reasonable price
- Price: $200–400
Jayne Sparks4 reviewsTotal number of Google reviews Jayne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMark was professional, knowledgeable, friendly and reasonably priced. I highly recommend him!
Inga Eskelson7 reviewsTotal number of Google reviews Inga has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDans Service is exceptional - we have hired his services for more then 35 years, always on time, always a Great experience with the kind of maintenance, the most necessary to be good at what you do businesses. Great service, Great team, Even Grandson is involved! My tanks are clean, everything works well!
- Price assessment: Reasonable price
Laura StefanskiLocal Guide · 45 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe most splendid experience with this gentleman on the phone today and service makes a difference, will only recommend this place for as long as my buns live in the area! Thank you so much Dan!
Nick Derner12 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey came out within several hours and were fast, easy to work with, and affordable.
Tom Hughes3 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI've been a customer of Dan's Plumbing and Septic for 25 years, I can't say enough good things about this company. They are pleasant to deal with, always on time, and have a fair price structure. Jerry always looks out for his customers and gives sound advice. Thank you!
judy Schlaefer5 reviewsTotal number of Google reviews judy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDan's Plumbing and Septic performed plumbing repairs on my older home on six different occasions. On each service call, Mark arrived on time. Mark is a master plumber--both a skilled technician and a true artisan in his craft. He quickly diagnoses the plumbing issue, takes the time to clearly explain the work to be done, executes the repair efficiently, ensures everything functions properly before leaving, and the workspace is left very clean. Pricing is very reasonable. I highly recommend Dan's Plumbing and Septic to anyone in need of reliable and professional plumbing services. Customer satisfaction and quality workmanship are top priorities for this company.
Brittany Jean4 reviewsTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExtremely responsive. Came out at a moment's notice when our other company dropped the ball and got us taken care of! Will be switching to them full time!
Business details
- Phone: (763) 434-6814
- Website: dansplumbingandseptic.com
- Service area: Eagan, MN