iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%88+23Value 15%85+12.9Experts Score= 89Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 75 septic tank servicesiPosition by Experts Score among all companies we track in this category. · better than 53%
4.9★★★★★27 Google reviews · 3 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Bruckmueller Plumbing, Inc. 4.9 out of 5 based on 27 reviews. Customers frequently cite punctuality, clear communication, competitive pricing, and extensive experience with services including fixture installation, leak repairs, and water heater replacement. The owner has not replied to any reviews. One recurring criticism involves a specific incident where a mistake caused water damage, missed local codes required duplicate payments, and damaged tile occurred, with the customer describing the owner's response as blame-focused.
Google rating: 4.9 out of 5 from 27 reviews (96% five-star).
Reviews on this page: 27 Google reviews (25 with written comments, 1 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 6, 2026.
Service: Septic Tank Service serving Eagan, Minnesota.
Data from Google, last updated November 2, 2026.
Score profile vs other septic tank services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Bruckmueller Plumbing, Inc.Septic Tank Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bruckmueller Plumbing, Inc.: 91/100 on this factor. Category median: 90.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bruckmueller Plumbing, Inc.: 88/100 on this factor. Category median: 86.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bruckmueller Plumbing, Inc.: 85/100 on this factor. Category median: 100.A
85
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bruckmueller Plumbing, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
27 Google reviews we collected
4.9of 5
5 stars2696%
4 stars00%
3 stars00%
2 stars00%
1 star14%
Praise vs complaints
Phrases our text analysis found in 25 written reviews
100%praise
Praise52100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price125%
Reasonable375%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1325%
Staff & attitude1223%
Speed & response917%
Would recommend713%
Communication48%
Price & value48%
Honesty & trust36%
What customers talk about
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We were very pleased with the work that was done putting in a new faucet he was so pleasant to talk to and he did great work I would highly recommend him”
“Eric is knowledgeable, helpful, and provides excellent customer service.”
“They were timely, knowledgeable and most importantly, did an excellent job!”
“I highly recommend them, as great plumbers are hard to find!”
“Eric (owner) and Tony have decades of experience, and they walked me through everything they were doing to fix the issues we were having with a leaky…”
“Also -please their prices are extremely reasonable.”
“Eric was honest and fixed the pipe and is paying out of his pocket the damages to drywall and insulation to be replaced.”
People customers mention
Eric7 reviews
Tony6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Bruckmueller Plumbing, Inc. for 1 kind of job. Pick one to see what they paid and said.
KKarla3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Bruckmueller Plumber provides excellent service. Very responsive and thorough. Eric (owner) and Tony have decades of experience, and they walked me through everything they were doing to fix the issues we were having with a leaky valve and faulty faucet. I highly recommend them, as great plumbers are hard to find!
Paid $400–600Great pricePlumbing leak detectionFaucet repairOutdoor plumbing system repair
Bruckmueller Plumber provides excellent service. Very responsive and thorough. Eric (owner) and Tony have decades of experience, and they walked me through everything they were doing to fix the issues we were having with a leaky valve and faulty faucet. I highly recommend them, as great plumbers are hard to find!
I'm very pleased with my plumbing results from Bruckmueller Plumbing. Eric is knowledgeable, helpful, and provides excellent customer service. I intend to use Bruckmueller for all my future plumbing needs and I highly recommend Bruckmueller to all my Eagan neighbors and beyond!
Price assessment: Reasonable price
B
Bruce Westbrook4 reviewsiTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
We were very pleased with the work that was done putting in a new faucet he was so pleasant to talk to and he did great work I would highly recommend him
M
Matthew RameyLocal Guide · 26 reviewsiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
We worked with Eric and Tony on a plumbing project and they were great. They were timely, knowledgeable and most importantly, did an excellent job! I would highly recommend Bruckmueller Plumbing
Bruckmueller Plumbing is always there when I need help. The experience and mastery of the plumbing craft never fails to diagnose and solve the many plumbing mysteries that occur in my 1920s house. On multiple occasions I’ve been told what the problem is over the phone even before he arrives to confirm and fix it. Thank you for all you do! You’re great at your job and it shows!!
B
Brandon CarlLocal Guide · 62 reviewsiTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Bruckmueller Plumbing, did a great job unclogging our bathroom sink. Eric, was very friendly & professional, with same day service. Would definitely hire Bruckmueller Plumbing again! Thanks Eric
Price assessment: Reasonable price
S
Scott Solliday1 reviewiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
We had Bruckmueller do some work for us on a basement leak 4 years ago very professional. After 4 years there was a small leak again. We called Eric to see if he would warranty the work he was non confrontational and said he would be out and look at what happened. I was not sure what to expect because so few contractors stand behind there work. He looked at problem and assessed that the pipe installed was not installed far enough thus caused the new leak. Eric could have made something up and not stood behind his work and I really would have no leg to stand on. Eric was honest and fixed the pipe and is paying out of his pocket the damages to drywall and insulation to be replaced. Also, we got next day service from him(he did not string us along) Good contractors are hard to find now days I am glad I found one in Eric. Mistakes happen to all contractors but the good ones stand behind their work.
Thanks Eric
D
Danielle Christensen9 reviewsiTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Eric was great to work with! He was responsive, performed quality work, and was efficient with his time. Definitely would recommend Bruckmueller Plumbing!
