Landscaper · Blue Island, IL · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%42+10.2Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty54−4.6Momentum penalty54−4.6Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#124 of 129 tree removal servicesiPosition by Experts Score among all companies we track in this category. · better than 4%
4.7★★★★★82 Google reviews · 24 photos
90%five-star reviews
4.27★last 12 monthsiAverage stars on reviews from the last 12 months only.
13.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Horizon Land & Hardscape 4.7 out of 5 based on 82 reviews, with the owner responding to all feedback. Customers frequently cite sod installation, tree trimming, and fall cleanups as common services, praising the company for punctuality, clear communication, and reasonable pricing. However, several low-star reviews highlight a recurring pattern of missed appointments and incomplete jobs, with some clients reporting that promised follow-up repairs or final steps were never completed.
Google rating: 4.7 out of 5 from 82 reviews (90% five-star).
Reviews on this page: 82 Google reviews (68 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 27, 2026.
Service: Tree Removal Service serving Blue Island, Illinois.
Data from Google, last updated November 10, 2026.
Score profile vs other tree removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.
Horizon Land & HardscapeTree Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Horizon Land & Hardscape: 61/100 on this factor. Category median: 94.B
61
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Horizon Land & Hardscape: 42/100 on this factor. Category median: 94.C
42
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Horizon Land & Hardscape: 54/100 on this factor. Category median: 98.C
54
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Horizon Land & Hardscape: 95/100 on this factor. Category median: 100.A
95
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Horizon Land & Hardscape: 54/100 on this factor. Category median: 100.C
54
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Horizon Land & Hardscape: 100/100 on this factor. Category median: 69.A
100
Bar = this company · dark tick = category median.
Star ratings
82 Google reviews we collected
4.7of 5
5 stars7490%
4 stars00%
3 stars22%
2 stars11%
1 star56%
Praise vs complaints
Phrases our text analysis found in 68 written reviews
94%praise
Praise13094%
Complaints96%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price233%
Reasonable467%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3727%
Speed & response2417%
Price & value2417%
Would recommend2014%
Staff & attitude1813%
Communication139%
Honesty & trust32%
What customers talk about
We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Sal, the owner, did an amazing job laying down our new sod and was incredibly meticulous throughout the entire process.”
“The turnaround times from the quote to the final day of installation was very timely & efficient.”
“Made arrangements for fall clean up they never showed.”
“On top of his top-tier work, his pricing was very reasonable, and he completely cleaned up after himself before leaving.”
“Called Horizon and set up for someone to come out for an estimate.”
“I’m very satisfied with the process, results, and highly recommend Horizon!”
“Was a really hard job and they did it quick, efficiently, cleaned up well afterwards and were extremely professional.”
“His communication was excellent from start to finish, keeping us updated every step of the way.”
“I’d recommend him to anyone needing reliable, professionals for their lawn care needs”
People customers mention
Sal19 reviews
Landscaping3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Horizon Land & Hardscape for 8 kinds of job. Pick one to see what they paid and said.
Jon8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Sal helped me out and did great work. Quick to help and great communication. Definitely would recommend them to anyone!
Great priceLawn mowing & maintenance
Tracy10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I highly recommend Horizon Land and Hardscape! Sal, the owner, did an amazing job laying down our new sod and was incredibly meticulous throughout the entire process. His communication was excellent from start to finish, keeping us updated every step of the way. On top of his top-tier work, his pricing was very…
Sod installation
Cindy8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I live in Bridgeview and needed a couple of flowerbeds refreshed at my home.
I contacted Horizon and from the time Sal came out to review the project. The turnaround times from the quote to the final day of installation was very timely & efficient. I’m very satisfied with the process, results, and highly recommend Horizon!
Reasonable priceGarden designGarden landscaping
SeanLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Westmont, IL - Sal came over and cleared out a jungle of buckthorn from my yard, removed overgrown shrubs and trimmed my trees down. Was a really hard job and they did it quick, efficiently, cleaned up well afterwards and were extremely professional. A+
Great priceTree trimming & pruningYard landscapingTree landscaping
Elena1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I completely enjoyed working with this company and would absolutely hire them again. Sal was outstanding from the very beginning, from providing us with a detailed quote to leading the entire project. He truly understood my vision and brought it to life. Throughout the process, he was clear in his communication,…
Joe4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
They tore out a bunch of overgrown hedges and put in a line of arborvitae along my fence. Filled it in with river rock and it looks great. Left the whole place clean, you wouldn’t even know they were here.
Sal’s a great guy. Really easy to work with!
Sal helped me out and did great work. Quick to help and great communication. Definitely would recommend them to anyone!
Price assessment: Great price
Services: Lawn mowing & maintenance
Response from the owner · 2 weeks ago
Thank you, Jon, for the 5-star review! We appreciate your support and are glad you're happy with our lawn mowing and maintenance services in Alsip, IL. At Horizon Land & Hardscape, we take pride in quality work and great communication. We look forward to serving you again!
Tracy Roti10 reviewsiTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
I highly recommend Horizon Land and Hardscape! Sal, the owner, did an amazing job laying down our new sod and was incredibly meticulous throughout the entire process. His communication was excellent from start to finish, keeping us updated every step of the way. On top of his top-tier work, his pricing was very reasonable, and he completely cleaned up after himself before leaving. If you want high-quality work and a stress-free experience, look no further than Sal and his team!
Services: Sod installation
Response from the owner · 3 weeks ago
Thank you so much, Tracy! I really appreciate you taking the time to leave such a thoughtful review. It was a pleasure working with you on your new sod installation. I'm glad you're happy with the results, and I truly appreciate your trust in us. Enjoy your new lawn, and don't hesitate to reach out if you ever need anything!
Cindy Swiniarski8 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
I live in Bridgeview and needed a couple of flowerbeds refreshed at my home.
I contacted Horizon and from the time Sal came out to review the project. The turnaround times from the quote to the final day of installation was very timely & efficient. I’m very satisfied with the process, results, and highly recommend Horizon!
Price assessment: Reasonable price
Services: Garden design, Garden landscaping
Response from the owner · a month ago
Hi cindy, thanks for your positive review. We appreciate your business.
-Sal
Sean AnthonyLocal Guide · 16 reviewsiTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Westmont, IL - Sal came over and cleared out a jungle of buckthorn from my yard, removed overgrown shrubs and trimmed my trees down. Was a really hard job and they did it quick, efficiently, cleaned up well afterwards and were extremely professional. A+
Price assessment: Great price
Services: Tree trimming & pruning, Yard landscaping, Tree landscaping, Tree removal, Landscape management
Response from the owner · 3 months ago
We appreciate your positive review thanks once again for choosing Horizon Land & Hardscape
Sal
Elena Bonilla1 reviewiTotal number of Google reviews Elena has written across all businesses on Google Maps, not just this one.
I completely enjoyed working with this company and would absolutely hire them again. Sal was outstanding from the very beginning, from providing us with a detailed quote to leading the entire project. He truly understood my vision and brought it to life. Throughout the process, he was clear in his communication, super responsive, and always available to answer any questions. I couldn’t be happier with the final result.
— Elena
Orland Park
Price assessment: Reasonable price
Services: Stone landscaping, Landscape installations, Yard landscaping, Weed control
Response from the owner · 3 months ago
Thank you so much, Elena! We truly appreciate your kind words and are thrilled you love the final result. It was a pleasure bringing your vision to life, and we appreciate you trusting Horizon Land & Hardscape with your landscaping project. We look forward to helping you again in the future!
Joe Cacciatore4 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
They tore out a bunch of overgrown hedges and put in a line of arborvitae along my fence. Filled it in with river rock and it looks great. Left the whole place clean, you wouldn’t even know they were here.
Sal’s a great guy. Really easy to work with!
Thank you so much for the great review! It was a pleasure working on your landscaping project in Oak Lawn. We're glad you love how the arborvitaes and river rock turned out. We truly appreciate your business! 🌿
Melissa Drozd6 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Called Horizon and set up for someone to come out for an estimate. No show! No call!! Tells me company is not reliable!!!
Response from the owner · 6 months ago
Hi Melissa , this is Sal with Horizon Land & Hardscape. I apologize for the missed appointment and lack of communication. I completely understand your frustration, and that’s not the level of service we strive to provide.
If you’re still interested, I’d be happy to personally make sure we get your estimate rescheduled.
Kathy Wiencek7 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Sal and his team did a great job on cleaning out a large portion of our backyard and installing sod which looks fantastic! Also cut a few trees and cleaned up the side of the house and other areas we asked to be cleaned, excellent workers. From Alsip Illinois
Response from the owner · 6 months ago
Thanks for your positive review we appreciate your business.
Sal
Horizon Land & Hardscape
Jeff Threde3 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
I highly recommend Sal and his company. Great communication and great work. He put in some flowers and evergreens and they look great and also did a great job when I used him for the fall cleanup.
Price assessment: Reasonable price
Services: Gardening services, Lawn care
Response from the owner · 6 months ago
Thank you for the recommendation! We appreciate you choosing Horizon Land & Hardscape for your landscaping and fall cleanup in Evergreen Park.
Glad you’re happy with the flowers and evergreens—we look forward to helping again in the future!
— Sal, Horizon Land & Hardscape
Acorns Wrestling3 reviewsiTotal number of Google reviews Acorns has written across all businesses on Google Maps, not just this one.
