Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%42+10.2Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty54−4.6Momentum penalty54−4.6Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCOREHorizon Land & Hardscape
Blue Island, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #124Position by Experts Score among all companies we track in this category. of 129 tree removal services · 4.7★ from 82 Google reviews
Report card
Percentile vs other tree removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Horizon Land & Hardscape is better than 61% of tree removal services.B
61
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Horizon Land & Hardscape is better than 42% of tree removal services.C
42
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Horizon Land & Hardscape is better than 54% of tree removal services.C
54
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Horizon Land & Hardscape is better than 95% of tree removal services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Horizon Land & Hardscape is better than 54% of tree removal services.C
54
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Horizon Land & Hardscape is better than 100% of tree removal services.A
100
Reviews for your job
Customers hired Horizon Land & Hardscape for 8 kinds of job.
Horizon Land & Hardscape for lawn landscaping
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 2 Google reviews tagged “Lawn landscaping”
Rick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We have had Sal’s service for a few years, and has a great service record. Highly recommend, very reasonable, easy to talk to.
Landscaping maintenanceLawn landscaping+ Responsiveness+ Punctuality+ Quality
felicia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Gardening servicesLandscape installationsLawn landscaping
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 33%Reasonable 67%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Yard work | 10 | — |
| Lawn mowing & maintenance | 6 | — |
| Yard landscaping | 5 | — |
| Weed control | 4 | — |
| Gardening services | 4 | — |
| Landscaping maintenance | 4 | — |
| Landscaping | 4 | — |
| Lawn care | 3 | — |
