Experts Reviews · Company report
Horizon Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%87+12.3Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Horizon Pest Control

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #174Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 3,754 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Horizon Pest Control is better than 93% of pest control services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Horizon Pest Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Horizon Pest Control is better than 96% of pest control services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Horizon Pest Control is better than 87% of pest control services.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Horizon Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Horizon Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Horizon Pest Control for 8 kinds of job.

Horizon Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.203
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$141
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 246
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 203 Google reviews tagged “Bug & insect extermination” · showing 40

DawnLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Prompt, Kind, Intelligent and educational. I appreciate the assistance and tips and tricks. Updated 10/29/2026: Still consistently prompt, kind & professional. I appreciate the calls before services to make sure they're addressing any problems.

Reasonable priceBug & insect extermination
Art3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very professional

Paid $200+Not sureHome inspectionRodent exterminationBug & insect extermination
karl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Very helpful and professional

Paid $200+Reasonable priceBug & insect extermination
H4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Chris was thorough, efficient and a friendly professional. Thanks!

Reasonable priceRodent exterminationBug & insect exterminationAnt extermination
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Carlos is extremely thorough and professional. Very happy with the service he provides.

Reasonable priceRodent exterminationBug & insect extermination
kathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellent and reliable company. My home has been free of insects and bees since I started using their service. Friendly, professional staff.

Reasonable priceGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Jrh8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Our technician, Mr. T, did an excellent & thorough job. He spent time explaining the purpose of pest control strategies used in addition to treating problem areas and identifying potential structural issues which might be contributing factors. We would highly recommend him and Horizon for the excellent quality of service provided.

Paid $40–60Rodent exterminationSpider exterminationGeneral pest inspection
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very nice. Friendly and knowledgeable

Paid $140–160Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
Karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Adrian was knowledgeable, efficient and thorough

Paid $200+Reasonable priceBug & insect exterminationAnt extermination
Tara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joe always takes the extra step in service. Plus I get to learn each time.

Paid $200+Reasonable priceRodent exterminationFlea & mite exterminationBug & insect extermination
DonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very professional, courteous, friendly and thorough. Highly recommend

Reasonable priceHome inspectionBug & insect exterminationAnt extermination
GregLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Awesome service as always. Waad was great!

Paid $100–120Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Paul8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ronell was is very nice and informed us of time to wait. Showed us mosquito risk areas and didn’t spray edible herbs. He is one of best I have worked with.

Paid $80–100Reasonable priceMosquito exterminationBug & insect extermination
KLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Thank you Shah. Your service was great & appreciatef. Thank you again.

Paid $40–60Reasonable priceHome inspectionBug & insect extermination
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very knowledgeable and efficient.

Reasonable priceBee exterminationBug & insect extermination
mikey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Steve was great. He understood what my issues were. He listened and let me know what he was going to do then he followed up afterwards. Great service! 👍🏻

Great priceHornet & wasp exterminationBee exterminationBug & insect extermination
James12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Employee was pleasant knowledgeable and efficient. Explained service and asked if I had any questions or concerns Showed care when competing the exterior treatment

Paid $140–160Reasonable priceRodent exterminationBug & insect exterminationService not listed
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Will did an excellent job! We are very pleased

Not sureBug & insect exterminationAnt extermination
Marsha8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

All suited up in bee keepers garb, Serviceman got the hornets nest and no one got stung! Great job!

Rodent exterminationSpider exterminationGeneral pest inspection
Sandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

He was excellent! Couldn’t ask for more!

Reasonable priceBug & insect extermination
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Steven W came to our house for quarterly treatment and was so incredibly thorough!

Bug & insect extermination
RyanLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We've been customers since we moved into this house ten years ago. We're very happy with the affordability and quality of their service and the friendly staff.

Paid $120–140Great priceGeneral pest inspectionBug & insect extermination
FrankLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Update July 2026: David just came and did our quarterly service. He has been here before and is pleasant and professional. Another great employee and job! Again i highly recommend Horizon and David! November 2025: Horizon continues to impress. I had a crazy infestation of the Asian Lady Beetles and needed them…

Great priceHome inspectionBug & insect extermination
Kathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent job!

Paid $40–60Reasonable priceGeneral pest inspectionBug & insect extermination
Charlie15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

He was professional and told you what he was doing. He took care of my property and left, with me feeling that I got my money’s worth! Thank you!

Paid $140–160Reasonable priceHome inspectionRodent exterminationTermite inspection
Keila5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very nice 👍 and treated every spot that needed too

Reasonable priceBug & insect extermination
Thomas14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Been using Horizon for years. We are on the yearly plan and have not had a problem. Shaheymf was very polite and did a great inspection and was on time.

Paid $140–160Reasonable priceGeneral pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Michaelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Mike was a great tech, polite, professional, and friendly. Did a great job on a crazy hot day!

Bug & insect exterminationRodent exterminationSpider extermination+ Quality+ Professionalism
bob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

Came at 8:09 am. I was scheduled for 2-5 pm service. So, of course, no one was home. He did exterior only. What is the point of making an appointment?

Bug & insect extermination
joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ronin was very thorough in his work to our home. He explained exactly what he was doing and was very polite while doing his job. You have a trustworthy employee there...

Paid $140–160Reasonable priceSpider exterminationBug & insect extermination
Jenna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Super knowledgeable

Not sureGeneral pest inspectionBug & insect extermination
Joe12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

JASON Was at my house to help me with a wasp problem. They were coming into the home as well. He was very courteous, professional and knowledgeable. I'm glad to have Horizon as my pest control company.

Paid $40–60OverpricedHornet & wasp exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
BarbaraJean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

James has always been pleasant, smiling, personable, and eager to do his job, everytime he has serviced our home.

Paid $1–20Great priceBug & insect extermination
CharlesLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Patrick was friendly and professional, he did a fantastic job with the spraying and information on care and details of the pest control

Reasonable priceTermite inspectionSpider exterminationGeneral pest inspection
PERUMUNDA11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

A pleasant guy who came and serviced the house.

Reasonable priceSpider exterminationBug & insect extermination
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Excellent attention to detail.

Great priceMosquito exterminationBug & insect extermination
RodneyLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Roe is professional, does a good job, and takes the work seriously.

Paid $80–100Reasonable priceHome inspectionBug & insect extermination
RobinLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The technician was on time, professional, knowledgable and thorough. He told us what he was doing and why. He was mindful that we have pets - which is a must in our house. We look forward to working with Horizon going forward. Great experience all around.

Paid $40–60Great priceHornet & wasp exterminationBug & insect extermination
Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Arrived early and provided excellent service! We have been on a quarterly service plan with Horizon for several years now. Our home is free of pests and rodents and any issues (like yellowjackets making a home in our dryer vent!!) are swiftly and professionally taken care of.

Reasonable priceBug & insect exterminationGeneral pest inspection
A.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Carlos was great! Friendly, professional, and efficient service! He went above and beyond. Special thanks to David too for initially inspecting our home and explaining the whole process thoroughly. Horizon is the way to go!

Paid $140–160Reasonable priceHome inspectionRodent exterminationSpider extermination

Show more bug & insect extermination reviews (163 more) →

Price

$142+26% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 70%Overpriced 2%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection509$61–$168
General pest inspection391$61–$133
Rodent extermination277$86–$323
Hornet & wasp extermination212$96–$282
Bug & insect extermination202$61–$141
Ant extermination182$81–$246
Bee extermination88$188–$426
Spider extermination87$83–$173

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