Experts Reviews · Company report
Horizon Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%87+12.3Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Horizon Pest Control

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #174Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 3,754 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Horizon Pest Control is better than 93% of pest control services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Horizon Pest Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Horizon Pest Control is better than 96% of pest control services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Horizon Pest Control is better than 87% of pest control services.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Horizon Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Horizon Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Horizon Pest Control for 8 kinds of job.

Horizon Pest Control for general wildlife removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#86 / 136
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.85%

All 31 Google reviews tagged “General wildlife removal” · showing 20

Tara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joe always takes the extra step in service. Plus I get to learn each time.

Paid $200+Reasonable priceRodent exterminationFlea & mite exterminationBug & insect extermination
GregLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Awesome service as always. Waad was great!

Paid $100–120Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
JanetLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

I needed Horizon to check to make sure squirrels were not getting into the house. They did and they were not. My contractor had dine well to close the 4" hole they were running in and out of. Horizon made a report for prevention for me so Indon't continue to ha e this problem. Also a plan to remove birds from…

Paid $180–200Not sureHome inspectionGeneral wildlife removal
Marsha8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

All suited up in bee keepers garb, Serviceman got the hornets nest and no one got stung! Great job!

Rodent exterminationSpider exterminationGeneral pest inspection
VithalLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

The work Jeffrey did was hard work standing on a 40 foot ladder. He did a great job and explained to me what he has done. Jeffrey is a great friendly guy. I wish all the people who provide service are like him. I would have given 5 stars but one star less because of the seemingly over priced service. In the survey…

Paid $200+OverpricedGeneral wildlife removal
Office1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Shaheym was quick, explained what I should look out for and how often to check the traps. He made sure we new what to do, expect, and when we should contact them. Thank you!

Great priceGeneral wildlife removal
robin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★

Skunk infestation, had trouble with over billing and traps that were too big for the target nuisance animals. Couldn’t get them to provide smaller traps. Caught only one because I triggered trap myself.

Paid $200+OverpricedGeneral wildlife removal
Joe10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Technician was fabulous

General wildlife removal+ Responsiveness+ Punctuality+ Quality
Vishal8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Super Prompt and Professional service. Very reasonable and effective. Trey was super professional and amazing at his Job. Highly Recommend them anytime.

Paid $200+Reasonable priceGeneral wildlife removal
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very thorough and provided valuable feedback with various points of action to take

Home inspectionGeneral pest inspectionGeneral wildlife removal
Kate5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Damian was prompt, courteous, and very professional! Great experience with this company!

General wildlife removal
Dalia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Polite, efficient

Reasonable priceGeneral wildlife removalAnt extermination
Vidya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He has good knowledge . He went around the house and showed what probably are the places mouses might enter and gave suggestions how to close them .

Reasonable priceRodent exterminationBug & insect exterminationGeneral wildlife removal
Parichehr6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Kevin inspected attic, basement, and garage and left mice bate in different corners. Kevin was professional and answered all my questions.

General wildlife removal+ Responsiveness+ Professionalism
Betsy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fabulous job, always professional and goes the extra mile!

Spider exterminationGeneral wildlife removal+ Quality+ Professionalism
Gia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have worked with Chris Hachey with Horizon and we are extremely satisfied with our service. We have an large apartment complex that he services which requires not only proper extermination techniques but also dealing with many residents. He is always thorough when gathering necessary information and takes his…

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Denise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very Responsive, and professional. They were able to remove squirrels and prevent them from re-entering.

Rodent exterminationGeneral wildlife removal+ Responsiveness+ Professionalism
Gabriel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hired Horizon for bats exclusion. I am impressed with their professionalism. Seems to be a very well managed and well run organization. Should be a couple of weeks before I am sure the bat exclusion is successful, but I feel confident in the how they've handled my situation so far.

General wildlife removal+ Responsiveness+ Punctuality+ Professionalism
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris Cruz did a phenomenal job. He was thorough, courteous, and made feel my home was in good hands. Made me feel comfortable knowing they were going to fix the issue I was having. Great experience.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Omar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service with of knowledge and quick

Cockroach exterminationGeneral wildlife removal+ Professionalism

Show more general wildlife removal reviews (11 more) →

Price

$142+26% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 70%Overpriced 2%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection509$61–$168
General pest inspection391$61–$133
Rodent extermination277$86–$323
Hornet & wasp extermination212$96–$282
Bug & insect extermination202$61–$141
Ant extermination182$81–$246
Bee extermination88$188–$426
Spider extermination87$83–$173

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